welcome email missing coupon code

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Lfrailey173
Posts: 217
Joined: Thu Oct 23, 2014 4:16 pm
Website: www.realnoni.com

welcome email missing coupon code

Postby Lfrailey173 » Wed Dec 04, 2019 2:25 pm

Hi!
A new customer received our welcome email and the space where the unique code is input is blank.... I gave her a code to use but if we could find the glitch that is causing this to happen. Thanks!
welcome code missing.jpg
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Dave
Support Team
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Joined: Wed May 11, 2011 10:30 am
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Re: welcome email missing coupon code

Postby Dave » Wed Dec 04, 2019 2:59 pm

We have just tested the welcome email system and received an email with a coupon code in it. There are many reasons why this may not have worked for this client, which could include anti-virus scanners or spam blockers, or even a faulty Internet connection. please let us know if this happens again and we will investigate further...

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