I keep on getting logged out

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Agalassi1792
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I keep on getting logged out

Post by Agalassi1792 »

Hello,

I keep on getting logged out while I am in the middle of doing work. I was barely logged in for more than 25 minutes before I got kicked out the first time.

Why is this happening?
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Dave
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Re: I keep on getting logged out

Post by Dave »

Have you read this information about logins: viewtopic.php?f=9&t=4149

If you continue to have an issue, please start a screenshare with our support team so that we can assist you with this issue. Here is a video that will show you how to start a screenshare:

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Agalassi1792
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Re: I keep on getting logged out

Post by Agalassi1792 »

Hi

Yes I am aware of both of those things.

Neither of those were the case. I only log in on my one computer. I was logged into that site for about a total of 20 minutes before it kicked me out. so much less than the full hour.
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