Coupon Stacking

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Coupon Stacking

Postby Steve173 » Thu Sep 26, 2019 1:32 pm


Our FM1001195 coupon code is stacking on top the quantity discounts. Buyer 17539 order #47722. Customer received 10% on top of the quantity 20% off discount.....
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Re: Coupon Stacking

Postby Kaitlyn » Fri Sep 27, 2019 3:03 pm

Thank you for reporting this issue, we found this would happen when a customer put the coupon code in before adding any item to their cart.

After pressing "click here to buy 16 for 20% off" the coupons would then stack themselves. They will still see both discounts on the cart page but after proceeding to checkout the coupon code will be deleted, there will be an information message located in the checkout shopping cart saying "duplicate discount was removed from your shopping cart".

Level 2 support has addressed this, let us know how this works for you :D
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Re: Coupon Stacking

Postby Lfrailey173 » Mon Sep 30, 2019 12:40 pm

Ok great! Hopefully the fix stops the stacking :)

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