I am attempting to set a dynamic message, using basic punctuation. yet I am getting this error message every time I set it:
Whoops! Please make sure the Dynamic Message contains letters, numbers, and basic punctuation only. [JAB04-999]
At first, I attempted to set the dynamic message to this:
"Thank you! Someone will be in touch with you soon."
On second attempt, I changed that message to this:
"Thank you, someone will be in touch with you soon."
On third attempt, I changed the message to this:
"Thank you. Someone will be in touch with you soon."
But even that example did not work.
So even with only periods - no other punctuation, I am getting that error message. It's as if it's telling me that no punctuation is allowed.
I've experienced issues with this dynamic messaging box in several client sites this week, so I figured I'd post this here.
EDIT: I was able to set the dynamic message to a basic message with NO punctuation at all, then the sign up box was finally able to be saved. After I created the box, I went back to edit the message to this: "Thank you! Someone will be in touch with you soon." and it saved. So it seems to be an issue only with the initial sign up box creation.