Website "New Products" on home page showing old products

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Joined: Tue Sep 08, 2015 2:57 pm
Website: www.secretcompassonline.com

Website "New Products" on home page showing old products

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Our front page has a new products section that automatically populates with the most recent products. This is no longer working.

Please investigate. Thanks!
Website: www.secretcompassonline.com

Re: Website "New Products" on home page showing old products

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I'm wondering if this is due to everything being moved over to a new server over the weekend? If so we need to time stamps reverted to where they were before. We put up a lot of new products on Friday that should be high sellers, and we need them to appear at the top of the home page.
Support Team
Support Team
Website: www.allprowebtools.com
Location: Fort Collins, CO
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Re: Website "New Products" on home page showing old products

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Can you provide an example product that should be on the homepage?
Website: www.secretcompassonline.com

Re: Website "New Products" on home page showing old products

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Everything in the STAR WARS EPISODE VII: THE FORCE AWAKENS category should be on there for sure.

5662 is one of those.
Support Team
Support Team
Website: www.allprowebtools.com
Location: Fort Collins, CO
Contact:

Re: Website "New Products" on home page showing old products

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5662 was created on: 2015-09-03 12:54:13

The range of products that are currently displaying is 2015-09-09 14:53:14 - 2015-09-04 21:27:58

It only shows 16 of the newest products so 5662 does not fit
Website: www.secretcompassonline.com

Re: Website "New Products" on home page showing old products

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Everything on that front page starting with the purple suspenders and older was not created new by us. So it seems that there is a different issue happening that must have occurred over the weekend and these items have new item IDs.
Website: www.secretcompassonline.com

Re: Website "New Products" on home page showing old products

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Okay i had the email widget show me the 256 newest products and even back that far I am seeing items that were not listed recently. Basically between item 5671 and item 5795 nothing was listed by us. Those 200+ items all got recreated or something over the weekend.

This concerns me with ebay listings and pre-orders.
Support Team
Support Team

Re: Website "New Products" on home page showing old products

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Hi Andy,

This issue has been addressed. If you could verify that for me that would be great.

Christine
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