Page 1 of 1

Providers and Experts Billing Clients

Posted: Mon May 02, 2016 2:21 pm
by Dave
In the case where an AllPro Provider or AllPro Expert is maintaining and paying for their client's installation of AllProWebTools - Invoicing will be processed on the first of every month and the AllPro Provider or AllPro Expert will be billed at that time for any installation that are marked to be charged.

To avoid being charged for a client's installation, AllPro Provider and AllPro Experts must change the billing setting to charge the client prior to the first of the month or deactivate the account before the first of the month.

AllProWebTools cannot "hold off" on billing AllPro Providers and AllPro Experts to allow time for the AllPro Provider or AllPro Expert to get a hold of the client to transfer the billing responsibility. The AllPro Provider and AllPro Expert relationship is similar to a "wholesale" relationship where the AllPro Provider and AllPro Expert enjoys certain privileges, discounts, and special access to AllProWebTools Support in exchange for the customer service roll they provide along with their bulk purchasing.

In this case, AllProWebTools recommends that the AllPro Provider or AllPro Expert pass the charge that was made to them by AllProWebTools on to their client by billing the client directly.