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Leadbox report vs Import/Export

Posted: Fri Oct 15, 2021 4:18 pm
by Christine3487

Whenever I'm extracting reports via leadbox and the downloadable import/exported excel file, issues are

1 - The count didn't match. And I noticed that there are duplicates in the downloaded excel file.
2 - Missing lead/contact in an Exported file, but there is in the leadbox, also blank information in the downloaded file with the only date on it.
3 - There is a lead duplicate from leadbox but only 1 lead appeared on the import/export file.

Re: Leadbox report vs Import/Export

Posted: Mon Oct 18, 2021 8:44 am
by Chopper326
You can start your screenshare whenever you're ready and we will look into this further and assist you.