Add option to downgrade version
Posted: Thu Oct 01, 2020 8:51 pm
Requesting the option to be able to downgrade to the previous version in case an upgrade has unexpected glitches that negatively impact business/operations/experience to our customers. We were informed yesterday via chat that the option to "downgrade" or "go back to the previous version" was removed with release of 5.5 which we were upgraded to this week. Unfortunately, due to an unfortunate glitch with the system over charging some customers that take advantage of a discount we were advised to not send out our scheduled email marketing campaign today due to the anticipated increase in orders as the overcharging issue has only been "addressed" and is not currently "fixed." We would have jumped on the option to downgrade to 5.4 until this overcharging issue is fixed.