credit card refund
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- Posts: 505
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
- Joined: Thu Oct 23, 2014 4:16 pm
- Website: apwt.realnoni.com
credit card refund
Trying to process a refund and am getting the error message "credit card number is required" but the refund screen does not give any option to input a credit card number...please advise, it's buyer 41145 and order #64714
- Kayla326
- Support Team
- Posts: 82
- Joined: Wed May 27, 2020 11:29 am
- Website: www.allprowebtools.com
Re: credit card refund
Please update the password in the password manager for authorize.net so that we can look into this for you further.
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- Posts: 174
- Joined: Mon Jun 01, 2015 7:55 pm
- Website: www.realnoni.com
Re: credit card refund
Ok it's updated...please let us know when it's working so we can call our customer back, she is waiting to hear from us
- Brads326
- Support Team
- Posts: 179
- Joined: Tue Dec 12, 2017 10:06 am
- Website: www.allprowebtools.com
Re: credit card refund
The last 4 of the card has been updated. Please try the refund again now.
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- Posts: 505
- Joined: Thu Oct 23, 2014 4:16 pm
- Website: apwt.realnoni.com
Re: credit card refund
Sorry can you explain where the last 4 of the card needed to be updated? why would the card on the transaction not match the authorize.net transaction?