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our abandoned cart email is not sending

Posted: Thu May 19, 2022 1:30 pm
by Steve173
Our abandoned cart email campaign is not sending out. Looks like since Saturday or Sunday it is not triggering....how do you reinstate this?

Re: our abandoned cart email is not sending

Posted: Fri May 20, 2022 7:11 am
by Chopper326
Please toggle the status of your campaign to be active by clicking on the switch that is on the right hand side.
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Re: our abandoned cart email is not sending

Posted: Fri May 20, 2022 2:29 pm
by Steve173
what about our "sign up and save today" button that should email customers a welcome email...it does not appear to be active but we are not sure as Dave set it up many years ago....do we also need to toggle on the "Lead box RN" campaign?