Unable to access scheduled emails

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Trannum3487
AllPro Expert
AllPro Expert
Posts: 91
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Mon Apr 19, 2021 8:27 am
Website: www.socialreachagency.com

Unable to access scheduled emails

Post by Trannum3487 »

Greetings,
I am able to schedule email however, not able to access the page having all "Schedule Emails" listings.
As I click to view the page, it simply refreshed the page, and when I directly open the link to the Scheduled Emails Page.
It gives me an error message.
"You do not have access to view this screen, ask Scott Cox to add this WebTool to your account. {DMK219}23[410]*65*"
Where do these need to be added? Please share the steps?

Regards,
Trannum
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Chopper326
AllPro Provider
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Joined: Thu Sep 09, 2021 11:37 am
Website: www.allprowebtools.com

Re: Unable to access scheduled emails

Post by Chopper326 »

Does this help? :

Trannum3487
AllPro Expert
AllPro Expert
Posts: 91
Joined: Mon Apr 19, 2021 8:27 am
Website: www.socialreachagency.com

Re: Unable to access scheduled emails

Post by Trannum3487 »

I have already been assigned with Admin Role and I can access "Scheduled Emails" for all of the contacts we have. However, only for Social Reach, I am not able to access the "Scheduled Emails" list.
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Dave
Support Team
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Re: Unable to access scheduled emails

Post by Dave »

What is the error message that you see?
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