customer notes not displaying on printed invoice

We appreciate your feedback - please let us know how we can improve AllProWebTools.
Post Reply
Lfrailey173
Posts: 505
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Thu Oct 23, 2014 4:16 pm
Website: apwt.realnoni.com

customer notes not displaying on printed invoice

Post by Lfrailey173 »

Hi!
The notes on this order are not displaying on the printed invoice? The box above the notes says "These notes will be printed on the invoice for your customer to see." Buyer 40416 order# 59399 Any ideas?
customer notes.jpg
customer notes.jpg (235.96 KiB) Viewed 1073 times
customer notes missing from invoice print.jpg
customer notes missing from invoice print.jpg (145.07 KiB) Viewed 1073 times
Steve173
Posts: 174
Joined: Mon Jun 01, 2015 7:55 pm
Website: www.realnoni.com

Re: customer notes not displaying on printed invoice

Post by Steve173 »

any feedback on how to get the customer notes to actually display on the printed invoice? Tried again today and still nothing.....
User avatar
Kayla326
Support Team
Support Team
Posts: 82
Joined: Wed May 27, 2020 11:29 am
Website: www.allprowebtools.com

Re: customer notes not displaying on printed invoice

Post by Kayla326 »

It appears you are using an older invoice template that does not support the newer invoicing features. Have you followed the instructions in this video?



When you change to a new template, you may need to contact Support Chat if your logo does not fit correctly. They can assist you with some minor adjustments.
Post Reply