Customers unable to view our website
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- Posts: 505
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
- Joined: Thu Oct 23, 2014 4:16 pm
- Website: apwt.realnoni.com
Customers unable to view our website
Hi! We have had a number of customers reporting that they are unable to get on our website this week. Finally got a couple of screenshots of the error message. It’s an “Access error 7”.
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- Brads326
- Support Team
- Posts: 179
- Joined: Tue Dec 12, 2017 10:06 am
- Website: www.allprowebtools.com
Re: Customers unable to view our website
This is caused when our systems detect suspicious activity from a user. Their access is restricted to protect your company from malicious activity. This user's access has now been restored.
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- Posts: 174
- Joined: Mon Jun 01, 2015 7:55 pm
- Website: www.realnoni.com
Re: Customers unable to view our website
It was actually two separate users...have user accounts for both been restored to have access? Don't want to tell them to try again if it's not going to work.
- Kathlein
- Support Team
- Posts: 144
- Joined: Tue Jul 11, 2017 8:03 am
- Website: www.allprowebtools.com
Re: Customers unable to view our website
Yes, both of the accounts that you have posted have been cleared.