Iris verification??
Posted: Tue Oct 01, 2019 3:36 pm
Aloha!
One of our customer's is trying to place an order and when she inputs her card, expiry and cvc shes getting a message about "iris verification"....what is this?
Here's the message we received:
"I cannot log in my credit card number and details on you're site. It keeps asking for "iris verification", l have no idea what this means. I put in my number and the expiry dates etc, but then, it keeps throwing up this "verification" iris thing at me......hence l cannot finish this order.
Any helpful suggestions would be much appreciated."
One of our customer's is trying to place an order and when she inputs her card, expiry and cvc shes getting a message about "iris verification"....what is this?
Here's the message we received:
"I cannot log in my credit card number and details on you're site. It keeps asking for "iris verification", l have no idea what this means. I put in my number and the expiry dates etc, but then, it keeps throwing up this "verification" iris thing at me......hence l cannot finish this order.
Any helpful suggestions would be much appreciated."