Coupon Stacking

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Steve173
Posts: 113
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Mon Jun 01, 2015 7:55 pm
Website: www.realnoni.com

Coupon Stacking

Post by Steve173 »

Aloha!

Our FM1001195 coupon code is stacking on top the quantity discounts. Buyer 17539 order #47722. Customer received 10% on top of the quantity 20% off discount.....
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Kaitlyn
Support Team
Support Team
Posts: 10
Joined: Tue Apr 02, 2019 8:22 am
Website: www.allprowebtools.com

Re: Coupon Stacking

Post by Kaitlyn »

Thank you for reporting this issue, we found this would happen when a customer put the coupon code in before adding any item to their cart.

After pressing "click here to buy 16 for 20% off" the coupons would then stack themselves. They will still see both discounts on the cart page but after proceeding to checkout the coupon code will be deleted, there will be an information message located in the checkout shopping cart saying "duplicate discount was removed from your shopping cart".

Level 2 support has addressed this, let us know how this works for you :D
Lfrailey173
Posts: 391
Joined: Thu Oct 23, 2014 4:16 pm
Website: www.realnoni.com

Re: Coupon Stacking

Post by Lfrailey173 »

Ok great! Hopefully the fix stops the stacking :)
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