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Lead Notifications

Posted: Wed Sep 18, 2019 9:36 am
by Scott3487
We receive a lead notification when some submits their info to a sign-up box
We also receive a lead notification when someone fills out their buyer profile when paying an invoice.
Typically our customer flow is sign-up box then invoice and we get duplicate leads. It makes sense to only get one lead notification.

I believe this is throwing off our total leads within the dashboard as well.

Re: Lead Notifications

Posted: Wed Sep 18, 2019 12:06 pm
by NoahBaldwin
Hello,

I'm trying to replicate this scenario. Could you please provide some more information so I can accurately test this? Did you set the notifications through a marketing campaign for the sign-up box? When you say "someone fills out their buyer profile when paying an invoice" are you referring to your AllProWebTools console or the customer purchasing something on your website?

Thanks in advance.