Flat Base shipping options not showing

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Cfisher2118
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Flat Base shipping options not showing

Post by Cfisher2118 »

For manually-entered wholesale orders, flat-based shipping options are not showing today. Only actual.
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Dave
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Re: Flat Base shipping options not showing

Post by Dave »

It appears that your "Delivery" shipping product is configured under "Advanced Settings" to only apply to orders that are over 5 pounds. If you would like to us the Delivery option for orders under 5 pounds, you can adjust this setting under "Store" -> "Shipping Options". Then click on the "Delivery" shipping option, then click the button that says "Advanced Settings"
Cfisher2118
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Joined: Wed Jul 08, 2015 1:28 pm
Website: www.surroundair.com

Re: Flat Base shipping options not showing

Post by Cfisher2118 »

This is correct as far as "Delivery" is concerned. Look at UPS Ground for instance. Under Wholesale, it is set to a Flat-Based cost of $0. But it is not showing up as an option for manually-entered wholesale orders. When I set it to Actual Cost, it showed up. We charge wholesale customers drop-ship fees, so we don't want them to see the actual shipping costs that are normally shown. So we set UPS Ground to a flat rate of $0, and then add drop-ship fees as an inventory item. It only stopped showing up as an option today.
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Dave
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Re: Flat Base shipping options not showing

Post by Dave »

I have made some adjustments, please let me know if it is now working for you.
Cfisher2118
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Joined: Wed Jul 08, 2015 1:28 pm
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Re: Flat Base shipping options not showing

Post by Cfisher2118 »

It works! Thanks Dave!
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