Backend running very slowly

Post by **Andy1735** » Mon Jan 04, 2016 10:11 am

Both our Fort Collins office and up at Shane's in the mountain we are seeing the backend running quite slowly this morning.

Paige · Post by **Paige** » Mon Jan 04, 2016 1:27 pm

Thank you for reporting this to us, we will look into this issue. Please let us know if it happens again.

Post by **Andy1735** » Thu Jan 21, 2016 4:31 pm

This is happening currently when trying to view our orders list. it took over a minute to load the page.

JohnB · Post by **JohnB** » Thu Jan 21, 2016 4:54 pm

Thank you for letting us know. I would recommend marking some of your orders as shipped to help with the load time for that page.

Post by **Andy1735** » Thu Jan 21, 2016 5:32 pm

It is very slow when pulling up any of the possible order statuses, so it does not seem to be related to unshipped orders. We manually mark all of our shipped orders as "shipped" anyway, so that shouldn't be causing an issue.

Post by **Andy1735** » Fri Jan 22, 2016 5:11 pm

populating the products list is also extremely slow. 30-40 seconds right now.

JohnB · Post by **JohnB** » Mon Jan 25, 2016 2:40 pm

If you could do the following for us it will help us address the issue:

Download: http://winmtr.net/download-winmtr/
When you load the program enter for the URL: ue.allprowebtools-s1.com
Click start
Wait 30 seconds and click stop
Click the Export Text button and save the .txt file
Please send this txt file to us

AllProWebTools.com

Backend running very slowly

Backend running very slowly

Re: Backend running very slowly

Re: Backend running very slowly

Re: Backend running very slowly

Re: Backend running very slowly

Re: Backend running very slowly

Re: Backend running very slowly