cart empties after logging in

We appreciate your feedback - please let us know how we can improve AllProWebTools.
Post Reply
Andy1735
Posts: 537
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Tue Sep 08, 2015 2:57 pm
Website: www.secretcompassonline.com

cart empties after logging in

Post by Andy1735 »

If I add products to the shopping cart and then click the checkout button, I am asked to login. After logging in, the cart is emptied. This cannot be correct.
User avatar
Paige
Support Team
Support Team
Posts: 461
Joined: Fri Feb 24, 2012 3:41 am
Website: www.allprowebtools.com
Location: Fort Collins, CO
Contact:

Re: cart empties after logging in

Post by Paige »

I do not experience this. What product are you buying?
Andy1735
Posts: 537
Joined: Tue Sep 08, 2015 2:57 pm
Website: www.secretcompassonline.com

Re: cart empties after logging in

Post by Andy1735 »

I tried with a couple, the alien glow in the dark and a pre-order on the home page. perhaps it is just my account?

[email protected] is the one I use for testing. It also does not seem to bring up shipping rates so maybe something is going on with that account?
Post Reply