Order 15650, you can see she was charged three times for $295.33
FYI, this was a pre-order in which she paid a $30 deposit. We had to adjust the math while converting the pre-order because the system is unable to charge a customer just the remaining amount due. So we make the invoice total the remaining amount we are owed so that a customer does not overpay. If we had converted and left things as is the customer would have been asked to pay $315.33 which is the actual total cost to her.
We voided the extra payments manually. We only noticed because the customer saw the charges on her statement and notified us.
Customer charged three times in single order
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- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
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Re: Customer charged three times in single order
Andy, thank you for reporting this! We will look into it and get back to you
Re: Customer charged three times in single order
Hi Andy,
I have addressed the triple payment issue. We are also adding the invoice reflecting what is due based on payments to the next version.
Christine
I have addressed the triple payment issue. We are also adding the invoice reflecting what is due based on payments to the next version.
Christine
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Re: Customer charged three times in single order
Can't wait! Thanks :)