From the webstore, we have a couple of customers unable to complete the checkout when trying to set up a preorder that does not require a deposit. Please investigate.
Thanks!
Customers unable to complete pre-orders with $0 deposit
-
Andy1735
- Posts: 537
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
- Joined: Tue Sep 08, 2015 2:57 pm
- Website: www.secretcompassonline.com
Re: Customers unable to complete pre-orders with $0 deposit
Hi Andy,
Do you know if they were trying to use Paypal?
Do you know if they were trying to use Paypal?
-
Andy1735
- Posts: 537
- Joined: Tue Sep 08, 2015 2:57 pm
- Website: www.secretcompassonline.com
Re: Customers unable to complete pre-orders with $0 deposit
I'll need to get more details. I believe they had a checkout total of $0 - do they still need to enter a payment method with that?