I have several customers who had issues with ordering when their shipping address zip code and billing zip code are different.
What can I do to help them?
Problems ordering with different shipping & billing address
- Debbie34
- Posts: 103
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
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Re: Problems ordering with different shipping & billing addr
Hi Debbie,
This is the same issue as your other thread, it is a setting in authorize.net that you need to turn off the address matching. I will have someone call you and get your up to date authorize.net information so we can turn the setting off for you.
This is the same issue as your other thread, it is a setting in authorize.net that you need to turn off the address matching. I will have someone call you and get your up to date authorize.net information so we can turn the setting off for you.