When I went to change the email address for this client I changed it.
Then I clicked on the Save changes the button below managed by. It did not save it went back to the same email address. So then I changed it again and clicked on the save changes button to the far right, below the internal notes area and it did save.
Please advise.
Changing email for client
- Debbie34
- Posts: 103
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
- Joined: Fri Apr 19, 2013 3:12 pm
- Website: www.desiredreflections.com
- Contact:
Re: Changing email for client
In the future please do not post personal information about your clients on this forum. For the security of your customer I have deleted the attachment on your above post.
This particular customer does have two accounts present in your system, the one you showed me was buyer id: 1394, the one I believe has the correct email is buyer id : 1395
This particular customer does have two accounts present in your system, the one you showed me was buyer id: 1394, the one I believe has the correct email is buyer id : 1395
- Debbie34
- Posts: 103
- Joined: Fri Apr 19, 2013 3:12 pm
- Website: www.desiredreflections.com
- Contact:
Re: Changing email for client
oops forgot that everyone sees this. But the problem still is that I could not save the change with the button below the email and had to use the other save button. Why is that?
Re: Changing email for client
The other save button did not work all it did what create a blank notes on that account, you are not allowed to have more than one customer with the same email address which is why the email address won't save.
- Debbie34
- Posts: 103
- Joined: Fri Apr 19, 2013 3:12 pm
- Website: www.desiredreflections.com
- Contact:
Re: Changing email for client
how do I delete one?
- Paige
- Support Team
- Posts: 461
- Joined: Fri Feb 24, 2012 3:41 am
- Website: www.allprowebtools.com
- Location: Fort Collins, CO
- Contact:
Re: Changing email for client
There is not currently a way to delete your own customers, we would be happy to do it for you until we provide a way. Which one would you like to delete?