Sending Text Messages

We appreciate your feedback - please let us know how we can improve AllProWebTools.
Post Reply
Scott3487
AllPro Expert
AllPro Expert
Posts: 80
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Tue Sep 10, 2019 1:57 pm
Website: www.socialreachagency.com

Sending Text Messages

Post by Scott3487 »

We are trying to send text messages to a client's list. AllProWebTools tells us the text was successfully scheduled and sent, however, it also still tells us that we have not sent any messages. Please see this image.
Screen Shot 2022-05-20 at 11.15.01 AM.png
Screen Shot 2022-05-20 at 11.15.01 AM.png (233.65 KiB) Viewed 62 times
We have confirmed that we are sending to a list with over 300 phone numbers. We also understand there is an initial limit of 10 and we need to build up to send to that full 300.

When click send text message to send a test message to myself, the screen will not load, please see this image.
Screen Shot 2022-05-20 at 11.14.30 AM.png
Screen Shot 2022-05-20 at 11.14.30 AM.png (101.35 KiB) Viewed 62 times
We have completed the phone.com integration using the API key and other information.
User avatar
Dave
Support Team
Support Team
Posts: 1043
Joined: Wed May 11, 2011 10:30 am
Website: www.allprowebtools.com
Contact:

Re: Sending Text Messages

Post by Dave »

The page will eventually load. The more tags that you have and the more contacts that you have, the longer that page takes to load. It must check every tag to calculate how many phone numbers are available for each tag.
Scott3487
AllPro Expert
AllPro Expert
Posts: 80
Joined: Tue Sep 10, 2019 1:57 pm
Website: www.socialreachagency.com

Re: Sending Text Messages

Post by Scott3487 »

Ok, however, that does not solve the main concern of AllProWebTools saying text messages was sent, but then also telling us we have sent 0 text messages, per the first screenshot.
User avatar
Dave
Support Team
Support Team
Posts: 1043
Joined: Wed May 11, 2011 10:30 am
Website: www.allprowebtools.com
Contact:

Re: Sending Text Messages

Post by Dave »

Please provide more information about the messages that you believe were sent. What message was sent? When was it sent? What tag was it sent to?

I have found that your phone,com integration had not been completed. I have completed it for you.

We recommend always sending a single test message to yourself to test both email and text messages integrations.

I recommend sending a test text message and if it works - you can reschedule your text message campaign to send (If it is now already scheduled)
Scott3487
AllPro Expert
AllPro Expert
Posts: 80
Joined: Tue Sep 10, 2019 1:57 pm
Website: www.socialreachagency.com

Re: Sending Text Messages

Post by Scott3487 »

That information is reported by AllProWebTools in the first screenshot in the original post. Tag 6.
Post Reply