Tag quantity error

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Lfrailey173
Posts: 505
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Thu Oct 23, 2014 4:16 pm
Website: apwt.realnoni.com

Tag quantity error

Post by Lfrailey173 »

When we go to settings >import/export and then look at the "tag" section the quantity in the "members" section is not accurate. For example our most for "coupons" it is showing "16,887" when in fact we sent an email to our "coupon" tag just last week and there were only 11,795 showing for the tag in the email system. Also our "Newsletter" tag shows "14,771" when we just sent an email to our "newsletter" tag yesterday and in the email system when we tagged "newsletter" only 9902 tags showed...what's the deal?
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Kayla326
Support Team
Support Team
Posts: 82
Joined: Wed May 27, 2020 11:29 am
Website: www.allprowebtools.com

Re: Tag quantity error

Post by Kayla326 »

Emails cannot be sent to contacts who:
  • Do not have an email address
  • Have marked your emails as spam
  • Have an email address that was typed incorrectly
Steve173
Posts: 174
Joined: Mon Jun 01, 2015 7:55 pm
Website: www.realnoni.com

Re: Tag quantity error

Post by Steve173 »

So are you saying in our "Newsletter" tag we have 4869 people that have invalid emails, no emails or have marked us as spam? Where in the AllProWebTools console can I confirm this and see this list of 4869 people?
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