Hello,
The member profiles that were already in place with photos or logos and bios, no longer have the information in place. It's like all the information has been deleted.
What we are now seeing on the left-hand side is a filter with member numbers and no names.
Again, prior to the new version update, everything was in place.
I have one member who said she can't seem to upload anything, but she brought to my attention the "Filter" with numbers on the side of the screen.
Can we fix this, please or somehow get rid of the filter with the numbers? These numbers mean nothing to someone who is going in and updating their profile.
See attached screenshots.
Thank you.
Member Profiles
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- Posts: 182
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
- Joined: Fri Sep 15, 2017 6:33 pm
- Website: www.brcdenver.com
Member Profiles
- Attachments
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- Screenshot (560).png (168.93 KiB) Viewed 4007 times
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- Screenshot (559).png (156.62 KiB) Viewed 4007 times
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- Screenshot (558).png (147.03 KiB) Viewed 4007 times
- Dave
- Support Team
- Posts: 1223
- Joined: Wed May 11, 2011 10:30 am
- Website: www.allprowebtools.com
- Contact:
Re: Member Profiles
The records indicate that all of these numered categories were added to your account over a year ago on: 2022-04-18 1:05PM
All of these categories have now been removed as you requested.
All of these categories have now been removed as you requested.
- Chopper326
- AllPro Provider
- Posts: 174
- Joined: Thu Sep 09, 2021 11:37 am
- Website: www.allprowebtools.com
Re: Member Profiles
I can also see the information of your members now
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- Posts: 182
- Joined: Fri Sep 15, 2017 6:33 pm
- Website: www.brcdenver.com
Re: Member Profiles
OK, everything seems to be working now.
My other question is, why is there a new category on the left-hand side, which says" Lead ID?"
When I click on this tab, it brings up two names: Liz Hyatt and Keli Jackel. Why do we need this category and what it is for? Why do only 2 people show up? We do not need this category. We only need the other 3 categories.
See attached screenshot.
My other question is, why is there a new category on the left-hand side, which says" Lead ID?"
When I click on this tab, it brings up two names: Liz Hyatt and Keli Jackel. Why do we need this category and what it is for? Why do only 2 people show up? We do not need this category. We only need the other 3 categories.
See attached screenshot.
- Attachments
-
- Screenshot (561).png (194.78 KiB) Viewed 3994 times
- Chopper326
- AllPro Provider
- Posts: 174
- Joined: Thu Sep 09, 2021 11:37 am
- Website: www.allprowebtools.com
Re: Member Profiles
You can go ahead and delete the category that you don't want anymore by going to the Settings > Store
Click on the Membership tab and you will see a box named Membership directory (on website) on the right side of the screen.
Here, you can just click X for the category that you want to delete.
Click on the Membership tab and you will see a box named Membership directory (on website) on the right side of the screen.
Here, you can just click X for the category that you want to delete.