Page 1 of 1

Condensed Invoice Template Selected, Not showing up

Posted: Wed Mar 29, 2023 4:53 pm
by Swirlsllc2122
I have selected the "Condensed" invoice for sending invoices to customers. However, it doesn't come up in that format, and really the header logo takes over the entire invoice. In fact, when I email to customer, it shows "My logo" at the top, and "my company" at the footer - both empty. Makes me look like I forgot to add my own logo and company website. What am I missing? Please fix this.

Also trying to insert image into this forum, and this is what comes up when I push that button at the header. Image

Re: Condensed Invoice Template Selected, Not showing up

Posted: Thu Mar 30, 2023 9:39 am
by Dave
Your invoice and logo have been adjusted. Please take a look and let us know your thoughts.

Re: Condensed Invoice Template Selected, Not showing up

Posted: Thu Mar 30, 2023 9:40 am
by Dave
For instructions on how to add an image to your forum posts, please see this link: viewtopic.php?f=1&t=5022

Re: Condensed Invoice Template Selected, Not showing up

Posted: Thu Mar 30, 2023 3:29 pm
by Swirlsllc2122
Hi Dave,

I switched out the logo in the Condensed invoice template, and now the logo shows super big again. Can you make one more adjustment to make it smaller, like you did with the logo with the transparent (black) background. Also, I've attached a screenshot of what the emailed invoice looks like. It's still showing "My Logo" at the top and "My company" at the bottom, also copyrighted 2019. Can you please make adjustments to the email version of the invoice? It needs to have the J Cox Coaching logo, and J Cox Coaching listed as My company with link to my website, www.swirlsllc.com. Please let me know if you have additional questions. Thank you for your help.
Outdated info on invoice - email invoice
Outdated info on invoice - email invoice
Invoice in email.PNG (39.52 KiB) Viewed 916 times

Re: Condensed Invoice Template Selected, Not showing up

Posted: Fri Mar 31, 2023 6:18 am
by Chopper326
We've just made an adjustment to the logo in your invoice for you.

You can edit your email invoice by going to the 'Marketing' > 'Emails' page
swirl1.png
swirl1.png (62.04 KiB) Viewed 911 times
Now, you can type 'system' in order to see default email templates from the system (1).
Then you can click the 'pen and paper' icon to edit the '[SYSTEM] Email Invoice' template (2) Please do not forget to click the 'save' button.
swirl2.png
swirl2.png (99.93 KiB) Viewed 911 times
When you're done editing the template, you can go to the 'Settings' > 'Administrator'
swirl3.png
swirl3.png (54.22 KiB) Viewed 911 times
Next, you can scroll down until you see the 'Set System Email Type' box.
Here, you can select the email style to be the '[SYSTEM] Email Invoice' template to copy the changes that you've just made to the other templates (1) then you can click the 'save' button (2).
swirl4.png
swirl4.png (32.47 KiB) Viewed 911 times

Re: Condensed Invoice Template Selected, Not showing up

Posted: Fri Mar 31, 2023 11:37 am
by Swirlsllc2122
Thank you. This has been very helpful.