Contact not found

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Adminmain4204
Posts: 1
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Thu Feb 02, 2023 2:24 pm
Website: www.interfusestaffing.net

Contact not found

Post by Adminmain4204 »

Hi,

A contact replied and requested to unsubscribe her but when i try to remove her from any campaign, I can't find her details from the system.

contact to unsubscribe: [email protected]

I already tried searching using her name only, last name and/or company name but I still can't find her.

How do we go about this? Thanks
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Chopper326
AllPro Provider
AllPro Provider
Posts: 174
Joined: Thu Sep 09, 2021 11:37 am
Website: www.allprowebtools.com

Re: Contact not found

Post by Chopper326 »

After looking into this, I found a CRMID#125069 in your database that has the same first name and domain name with the contact you've provided
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1.png (105.53 KiB) Viewed 258 times
Also I'm seeing that they've been sent an email yesterday.
2.png
2.png (96.82 KiB) Viewed 258 times
It's possible that they have set up forwarding address for their email inbox from [email protected] to [email protected]
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