Account Suspended and Email Limit

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Agustindiaz4242
Posts: 3
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Tue Nov 08, 2022 3:17 pm
Website: agustindiaz.greatmockup.com

Account Suspended and Email Limit

Post by Agustindiaz4242 »

Hi team,

I recently reopened my AllProWebTools account.I noticed my email limit dropped from 10k to 100 emails an hour limit. I worked hard to get my limit to get those high numbers so I am hoping there is a way to get scaled back to those limits quickly.

Also, when my account was reopened, I received a notification that a ton of emails were sent out and bounced. So my account was suspended due to a few hundred bounces. I am thinking this happened due to old marketing campaigns.

What do you suggest I do?

Thank you.
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Chopper326
AllPro Provider
AllPro Provider
Posts: 174
Joined: Thu Sep 09, 2021 11:37 am
Website: www.allprowebtools.com

Re: Account Suspended and Email Limit

Post by Chopper326 »

I'm seeing that your account is active and the send limit is at 200/hour
screenshot-c4242.allprowebtools-s2.com-2022.11.11-13_34_03.png
screenshot-c4242.allprowebtools-s2.com-2022.11.11-13_34_03.png (111.51 KiB) Viewed 1044 times
You can learn more about how you can easily raise your send limit by taking this email training course:

https://www.allprowebtools.com/Email-Ma ... ng-Course/
Agustindiaz4242
Posts: 3
Joined: Tue Nov 08, 2022 3:17 pm
Website: agustindiaz.greatmockup.com

Re: Account Suspended and Email Limit

Post by Agustindiaz4242 »

Hi Chopper,

It has been over 3 hours and I still am incapable of sending more emails.

Is there any way for the team internally to ramp up the amount of emails I can send per hour?

Thank you.
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Natasha326
AllPro Provider
AllPro Provider
Posts: 17
Joined: Fri Nov 19, 2021 12:32 pm
Website: www.allprowebtools.com

Re: Account Suspended and Email Limit

Post by Natasha326 »

I can see that your send limit is currently 500. Your send limit is continuing to increase as you send more emails as explained here: https://www.allprowebtools.com/EMTC5/
Screenshot from 2022-11-12 04-15-50.png
Screenshot from 2022-11-12 04-15-50.png (99.93 KiB) Viewed 1019 times
From the main menu, you can go to: Reports -> Email Reports -> Emails Sent to see how many emails you have sent each day.
Screenshot from 2022-11-12 04-16-40.png
Screenshot from 2022-11-12 04-16-40.png (73.51 KiB) Viewed 1019 times
I do see a problem that you had almost half of the emails that you send on November 8 bounced. This is an indication that you are not properly cleaning your list. If you continue to have a high bounce rate, your send limit will drop, your sender reputation can suffer, your open rate can suffer, and you risk having your account placed under review. Please consult the information here to maintain your account health and continue to send emails: https://www.allprowebtools.com/EMTC9/
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