Live Support

Need help? Please give a detailed explanation of your problem.
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Frederick4051
Posts: 49
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Tue Jun 22, 2021 11:00 am
Website: midpoint.greatmockup.com

Live Support

Post by Frederick4051 »

How do I access the live support? It says I have 30min. but in the body it says 4 mins. remaining! I sent my original question yesterday but haven't gotten a response yet, customer service assistance is needed.
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Brads326
Support Team
Support Team
Posts: 179
Joined: Tue Dec 12, 2017 10:06 am
Website: www.allprowebtools.com

Re: Live Support

Post by Brads326 »

You can access your support account by clicking the "Support" button in your account and then click on "Live support options". You will see the following screen which will tell you when the Support Center will close for today.
Screenshot from 2022-09-15 08-12-42.png
Screenshot from 2022-09-15 08-12-42.png (24.29 KiB) Viewed 323 times
Frederick4051
Posts: 49
Joined: Tue Jun 22, 2021 11:00 am
Website: midpoint.greatmockup.com

Re: Live Support

Post by Frederick4051 »

If you look under my account it says something about closing in 4 min it has 30 min. time at the top but I can't get access to live screen share. it's been the same way for the last 2 months that I have tried!
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Kayla326
Support Team
Support Team
Posts: 82
Joined: Wed May 27, 2020 11:29 am
Website: www.allprowebtools.com

Re: Live Support

Post by Kayla326 »

If you are unable to access Live Support, please feel free to post what you would like help with on this forum and we will be happy to assist you.
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