How to Suspend or Deactivate a [SYSTEM] Email

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Ssechrist2865
Posts: 182
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Fri Sep 15, 2017 6:33 pm
Website: www.brcdenver.com

How to Suspend or Deactivate a [SYSTEM] Email

Post by Ssechrist2865 »

Hello,

I need to know how to deactivate or suspend a [SYSTEM] email for a campaign. There is no way for us to do this, as there is not a Setting for us to accomplish that.

We already have an email that goes out for this same campaign triggered when someone joins or renews. So, we have 2 emails that go out stating the same thing. We don't want to delete the [SYSTEM] email but rather put it on "hold" or suspend it. See screenshots below.

The second (2nd) email with the BRC header is the one we want to suspend or put on hold. The first (1st) email is the one we want to continue to use.

Thank you for any help you can provide.
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Chopper326
AllPro Provider
AllPro Provider
Posts: 174
Joined: Thu Sep 09, 2021 11:37 am
Website: www.allprowebtools.com

Re: How to Suspend or Deactivate a [SYSTEM] Email

Post by Chopper326 »

You can copy the words you wants from the email template that is NOT system template into the one that is a [SYSTEM] email.
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