Customer order history

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Lfrailey173
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Customer order history

Post by Lfrailey173 »

How do we pull historical data specifically order history with full customer profile data for the last year? I am not seeing the ability to do this via the export function for data.
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Gluay326
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Re: Customer order history

Post by Gluay326 »

To pull historical data order history with full customer profile, you can following these steps:

1. You can click or search your customer name to go to their CRM record. Once you are there, scroll down until you see the"Workflow Timeline" box, then click on the "$" (Dollar sign) and choose "All".
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2. After that, click right anywhere on the page and choose "Print".
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You will see your customer full profile here.

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And when you scroll down, you will see their order history here.
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Lfrailey173
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Joined: Thu Oct 23, 2014 4:16 pm
Website: apwt.realnoni.com

Re: Customer order history

Post by Lfrailey173 »

sorry what exactly would we do with printed copies of a customers order history? These seems like a crazy amount of wasted paper and with most systems being digital printed paper is not going to work. How do we pull a digital file of historical data for order history for all customers who have purchased in the last 1 year?
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Brads326
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Re: Customer order history

Post by Brads326 »

Can you provide a sample digital file that shows how you would like the data to be presented so we can use as a template for your report?
Steve173
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Re: Customer order history

Post by Steve173 »

Yes of course. What email address should we send the sample file to? The forum here will not allow us to attach files....
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Kayla326
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Re: Customer order history

Post by Kayla326 »

You can post your file like this:
csv-example.png
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Lfrailey173
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Joined: Thu Oct 23, 2014 4:16 pm
Website: apwt.realnoni.com

Re: Customer order history

Post by Lfrailey173 »

Ok great here are the screenshots of the csv sample file...it's too large for one screenshot so there are two screenshots in order to get all the fields in the file
historical order data page 1.jpg
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historical order data page 2.jpg
historical order data page 2.jpg (102.83 KiB) Viewed 2481 times
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