IMAP instructions not working

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Lfrailey173
Posts: 505
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Thu Oct 23, 2014 4:16 pm
Website: apwt.realnoni.com

IMAP instructions not working

Post by Lfrailey173 »

Hi. We are trying to sign into our admin email account and we are getting an error saying "unable to verify account name or password? Please help ....

this is the error
imap issue.jpg
imap issue.jpg (442.64 KiB) Viewed 432 times
this is the instructions in the AllProWebTools backend
Email issue IMAP.jpg
Email issue IMAP.jpg (79.42 KiB) Viewed 432 times
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Kayla326
Support Team
Support Team
Posts: 82
Joined: Wed May 27, 2020 11:29 am
Website: www.allprowebtools.com

Re: IMAP instructions not working

Post by Kayla326 »

Please try logging in with the same login and password here: https://webmail.realnoni.com/
Steve173
Posts: 174
Joined: Mon Jun 01, 2015 7:55 pm
Website: www.realnoni.com

Re: IMAP instructions not working

Post by Steve173 »

so sorry we were not clear enough, we are not looking to sign into our email via webmail but rather mail on our Mac. Dave advised a few years ago to not use webmail but rather Mail or Outlook as they have far superior functions....We followed your IMAP instructions however we are getting the error message that the account name or password is unable to be verified?
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