Contact ID on Upload different than a search reveals

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Debbie34
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Contact ID on Upload different than a search reveals

Post by Debbie34 »

Contact Id on upload Contacts Page 1 is different than when I search for that contact.
Is there a way to change the contact ID

Examples
ID 1529 shows as 1734
1537/1742,
1352/1756
1568/1772
1576/1780
1584/1778
1587/Shows Erin Garcia yet in the upload it is Bev Stevenson
1595/1799
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Lyza326
Support Team
Support Team
Posts: 16
Joined: Tue Jan 26, 2021 11:57 am
Website: www.allprowebtools.com

Re: Contact ID on Upload different than a search reveals

Post by Lyza326 »

Contact IDs cannot be changed.

When you upload a CSV it will match and update records where the email address in the CSV matches the email address already in AllProWebTools. If the email address does not already exist in AllProWebTools, a new record is created.
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