How to customize the ticket information PDF

Need help? Please give a detailed explanation of your problem.
Post Reply
Trannum3487
AllPro Expert
AllPro Expert
Posts: 34
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Mon Apr 19, 2021 8:27 am
Website: www.socialreachagency.com

How to customize the ticket information PDF

Post by Trannum3487 »

Greetings,

Can you please confirm if we have a way in the APWTs dashboard to design the tickets which the customer receives at the end of the checkout process?
Below I have attached a link to the page which has ticket information and that I want to customize so that it matches with website design.

http://tickets.nolimitsmonstertrucks.co ... nt+Tickets

Please answer as soon as possible.

Regards,
Trannum
User avatar
Dave
Support Team
Support Team
Posts: 958
Joined: Wed May 11, 2011 10:30 am
Website: www.allprowebtools.com
Contact:

Re: How to customize the ticket information PDF

Post by Dave »

Yes, our programming team can customize the ticket layout for you. Simply provide an example of how you would like the ticket to look and we will update it for you.
Trannum3487
AllPro Expert
AllPro Expert
Posts: 34
Joined: Mon Apr 19, 2021 8:27 am
Website: www.socialreachagency.com

Re: How to customize the ticket information PDF

Post by Trannum3487 »

Thank you. :)
I have attached the example. Kindly proceed with this attached design.
Attachments
Ticket-Design.jpg
Ticket-Design.jpg (908.29 KiB) Viewed 5676 times
User avatar
Dave
Support Team
Support Team
Posts: 958
Joined: Wed May 11, 2011 10:30 am
Website: www.allprowebtools.com
Contact:

Re: How to customize the ticket information PDF

Post by Dave »

Please revisit the link here to see the updated template: http://tickets.nolimitsmonstertrucks.co ... nt+Tickets

We have temporarily posted the values in green font so you can see the contrast with your ticket design. Please provide the same ticket template with your example values removed to the generated values will not clash with the sample values on the template.

Once we have the blank template image file, we will change the font color to white for the generated values that are displayed on the ticket.
Trannum3487
AllPro Expert
AllPro Expert
Posts: 34
Joined: Mon Apr 19, 2021 8:27 am
Website: www.socialreachagency.com

Re: How to customize the ticket information PDF

Post by Trannum3487 »

Greetings,
Seems Good. Please find the attached empty template for tickets.
Attachments
Ticket-Design-BLANK (1).jpg
Ticket-Design-BLANK (1).jpg (658.41 KiB) Viewed 5654 times
User avatar
Dave
Support Team
Support Team
Posts: 958
Joined: Wed May 11, 2011 10:30 am
Website: www.allprowebtools.com
Contact:

Re: How to customize the ticket information PDF

Post by Dave »

The template has been updated.
Trannum3487
AllPro Expert
AllPro Expert
Posts: 34
Joined: Mon Apr 19, 2021 8:27 am
Website: www.socialreachagency.com

Re: How to customize the ticket information PDF

Post by Trannum3487 »

Greetings,
Thank you.

The Ticket number is not getting fit in the box.

Can you change the font family for the dynamic content?
If possible make it "Bebas neue font".

OR

I have attached a new blank template with more space for the ticket number to get fit.

We have noticed one major issue when the template gets changed.

The Event date automatically changed for one event "Danton Ticket". I do not remember the exact date but it was I think 22 Oct 3 am. We are afraid why this happened.
I corrected the date but someone faced this issue.

Can you please make us sure about this?
Attachments
imgpsh_fullsize_anim.jpg
imgpsh_fullsize_anim.jpg (673.3 KiB) Viewed 5640 times
User avatar
Dave
Support Team
Support Team
Posts: 958
Joined: Wed May 11, 2011 10:30 am
Website: www.allprowebtools.com
Contact:

Re: How to customize the ticket information PDF

Post by Dave »

The template has been updated.

Please inform us if you see the date change again.
Post Reply