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How to customize the ticket information PDF

Posted: Fri Oct 08, 2021 8:35 am
by Trannum3487
Greetings,

Can you please confirm if we have a way in the APWTs dashboard to design the tickets which the customer receives at the end of the checkout process?
Below I have attached a link to the page which has ticket information and that I want to customize so that it matches with website design.

http://tickets.nolimitsmonstertrucks.co ... nt+Tickets

Please answer as soon as possible.

Regards,
Trannum

Re: How to customize the ticket information PDF

Posted: Fri Oct 08, 2021 5:13 pm
by Dave
Yes, our programming team can customize the ticket layout for you. Simply provide an example of how you would like the ticket to look and we will update it for you.

Re: How to customize the ticket information PDF

Posted: Tue Oct 12, 2021 7:21 am
by Trannum3487
Thank you. :)
I have attached the example. please proceed with this attached design.

Re: How to customize the ticket information PDF

Posted: Wed Oct 13, 2021 7:44 am
by Dave
Please revisit the link here to see the updated template: http://tickets.nolimitsmonstertrucks.co ... nt+Tickets

We have temporarily posted the values in green font so you can see the contrast with your ticket design. Please provide the same ticket template with your example values removed to the generated values will not clash with the sample values on the template.

Once we have the blank template image file, we will change the font color to white for the generated values that are displayed on the ticket.

Re: How to customize the ticket information PDF

Posted: Thu Oct 14, 2021 8:22 am
by Trannum3487
Greetings,
Seems Good. Please find the attached empty template for tickets.

Re: How to customize the ticket information PDF

Posted: Thu Oct 14, 2021 11:08 am
by Dave
The template has been updated.

Re: How to customize the ticket information PDF

Posted: Fri Oct 15, 2021 12:38 pm
by Trannum3487
Greetings,
Thank you.

The Ticket number is not getting fit in the box.

Can you change the font family for the dynamic content?
If possible make it "Bebas neue font".

OR

I have attached a new blank template with more space for the ticket number to get fit.

We have noticed one major issue when the template gets changed.

The Event date automatically changed for one event "Danton Ticket". I do not remember the exact date but it was I think 22 Oct 3 am. We are afraid why this happened.
I corrected the date but someone faced this issue.

Can you please make us sure about this?

Re: How to customize the ticket information PDF

Posted: Mon Oct 18, 2021 3:20 am
by Dave
The template has been updated.

Please inform us if you see the date change again.