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Chat Widget

Posted: Wed Sep 29, 2021 3:57 pm
by Agalassi1792
Hi,

I had a client email me recently about adding a chat widget to their website. I was wondering how this would work with APWT.

I do see this thread from several years ago:
viewtopic.php?f=4&t=3833&hilit=chat+widget

But I know things may have changed since then.

Does APWT offer a native Chat box widget? Here is her message to me:

Is there another software that has a lower monthly fee that I could add to my website that would make it easier to direct clients to where they can leave a review on multiple site options? Right now a few times a year I email clients and put all the different links in an email. Would be nice to just send them one link where they could choose leave a review on Facebook, Linkedin, Google, QuickBooks ProAdvisor, Yelp, etc.

So what she is asking for is a bit more than just a typical chatbox, but a way for her clients to leave reviews right through her website.

Let me know if you need any more info from me about this.

Thanks!

Re: Chat Widget

Posted: Thu Sep 30, 2021 8:29 pm
by Tommie326
Can you please clarify? It seems what you and your client are referring to are two separate things.

Re: Chat Widget

Posted: Fri Oct 01, 2021 3:24 pm
by Agalassi1792
Hi Tommy,

Sorry for the confusion.

I simply tried to explain in my own words what the client was asking for. If its easiest to just follow what the client is asking for, then ignore my explanation. I am not asking for two different things.

Re: Chat Widget

Posted: Wed Oct 13, 2021 9:20 am
by Agalassi1792
Hi,

Do you have any suggestions for this?

Re: Chat Widget

Posted: Wed Oct 13, 2021 4:08 pm
by Tommie326
From what you customer is asking it seems like what she needs can be accomplished by creating a link on her website that redirects her customers to a landing page with links to everywhere she would like them to write a review. Similar to the email she sends but instead its a landing page.

Re: Chat Widget

Posted: Mon Oct 18, 2021 3:16 pm
by Agalassi1792
Hi,

That option you give ignores the initial question about the chat widget.

But from what it sounds like, APWT does not have the ability to support a chat widget that can accomplish what she is asking for.