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Problem with setting up plugin for word press

Posted: Thu Oct 22, 2020 12:19 pm
by Cary4012
Can you look at this video and see what is happening that doesn't allow it to work...

https://drive.google.com/file/d/1dRaj2P ... sp=sharing

Cary

Re: Problem with setting up plugin for word press

Posted: Thu Oct 22, 2020 6:56 pm
by Dave
We have clicked your link and requested access to the file. You should get a notification in your Google account to permit us to view your link.
cary-access.png
cary-access.png (37.64 KiB) Viewed 2568 times

Re: Problem with setting up plugin for word press

Posted: Fri Oct 23, 2020 2:40 pm
by Dave
We will be happy to look into this for you. Please enter your wordpress login and password into your AllProWebTools account as shown in this video:


Re: Problem with setting up plugin for word press

Posted: Mon Oct 26, 2020 3:17 pm
by Cary4012
Sorry for delay in responding.
I think I gave permission to watch the video in google drive.
As for the wordpress log in info, are you referring to how I log in to thejinglewriter.com?
Not sure if that is what you were asking as I don't think I've done that in AllProWebTools. I only just got my log in credentials as I was having my web developer do all of that for me.
He is the one who recorded the video so you/I could see what was happening.

Re: Problem with setting up plugin for word press

Posted: Mon Oct 26, 2020 3:21 pm
by Dave
Yes, please provide the login to your website here: https://thejinglewriter.com/wp-login.php