How can a customer check their autoship order?
Posted: Fri Jul 12, 2019 11:58 am
Aloha!
Where in the "my account" info can a customer look to see what items they have on their autoship and find out the next date of then the order is scheduled to ship? Specifically buyer 32850.....I logged in as buyer to see what she can see and her order history does not note that she has an active autoship however on her customer profile in our console I can see one. It's order #44140 on her order history...I think autohsips used to note "active" or something under the "autoship" column?
Where in the "my account" info can a customer look to see what items they have on their autoship and find out the next date of then the order is scheduled to ship? Specifically buyer 32850.....I logged in as buyer to see what she can see and her order history does not note that she has an active autoship however on her customer profile in our console I can see one. It's order #44140 on her order history...I think autohsips used to note "active" or something under the "autoship" column?
- Buyer 32850 order history.jpg (227.47 KiB) Viewed 927 times
- buyer 32850 reocurring screen.jpg (230.93 KiB) Viewed 927 times