Member Profiles

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Joined: Fri Sep 15, 2017 6:33 pm
Website: www.brcdenver.com

Member Profiles

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Hello,

The member profiles that were already in place with photos or logos and bios, no longer have the information in place. It's like all the information has been deleted.
What we are now seeing on the left-hand side is a filter with member numbers and no names.
Again, prior to the new version update, everything was in place.
I have one member who said she can't seem to upload anything, but she brought to my attention the "Filter" with numbers on the side of the screen.
Can we fix this, please or somehow get rid of the filter with the numbers? These numbers mean nothing to someone who is going in and updating their profile.
See attached screenshots.
Thank you.
Attachments
Screenshot (560).png
Screenshot (559).png
Screenshot (558).png
Support Team
Support Team
Website: www.allprowebtools.com
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Re: Member Profiles

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The records indicate that all of these numered categories were added to your account over a year ago on: 2022-04-18 1:05PM
brc-numbered-categories.png
All of these categories have now been removed as you requested.
AllPro Provider
AllPro Provider
Website: www.allprowebtools.com

Re: Member Profiles

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I can also see the information of your members now
brcdenver.com-2023.05.17-11_07_15.png
Website: www.brcdenver.com

Re: Member Profiles

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OK, everything seems to be working now.
My other question is, why is there a new category on the left-hand side, which says" Lead ID?"
When I click on this tab, it brings up two names: Liz Hyatt and Keli Jackel. Why do we need this category and what it is for? Why do only 2 people show up? We do not need this category. We only need the other 3 categories.
See attached screenshot.
Attachments
Screenshot (561).png
AllPro Provider
AllPro Provider
Website: www.allprowebtools.com

Re: Member Profiles

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You can go ahead and delete the category that you don't want anymore by going to the Settings > Store
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Click on the Membership tab and you will see a box named Membership directory (on website) on the right side of the screen.
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Here, you can just click X for the category that you want to delete.
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