Over the limit? Part
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- Joined: Tue Jul 27, 2021 2:35 pm
- Website: www.interfusestaffing.net
Over the limit? Part
I've tried texting the help line for AllProWebTools, no answer and no help. I really need to get this resolved. Thank you
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- AllPro Provider
- Website: www.allprowebtools.com
Re: Over the limit? Part
This image is showing that the current number of contacts in the campaign is: 4,886 (you can see it in the green bar on top of name list)
It goes on to explain that you can still add an additional: 5,114 contacts to the campaign.
4886 + 5114 = 10,000
The message is also providing the information that your current send limit is: 10,000
The tag named "Hot General for Recruiters" is indicating that there are 5,575 contacts in the tag.
4886 + 5575 = 10,461
You cannot add this tag to the campaign because it would put you over the current send limit of 10,000 - AllPro Provider
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- Website: www.interfusestaffing.net
Re: Over the limit? Part
Okay but the issue is that I am only adding 689 contacts to the campaign. 4886 of the 5,575 contacts are already in the campaign, is it trying to double the contacts and create duplicates?
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- AllPro Provider
- Website: www.allprowebtools.com
Re: Over the limit? Part
I understand.
If you want to add 689 contacts, you can put them into a new tag.
The system looks at the total number of contacts in the tag and will not allow it to be added if it is over the limit.
I hope this helps you! - AllPro Provider
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- Website: www.interfusestaffing.net
Re: Over the limit? Part
My computer shut down during out help call, please let me know if we are able to extend my limit.
Also when creating a marketing campaign is there a way to duplicate or copy an existing campaign?
Also when creating a marketing campaign is there a way to duplicate or copy an existing campaign?
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- Support Team
- Website: www.allprowebtools.com
- Contact:
Re: Over the limit? Part
We have split your tag into 2 smaller parts so that you can import them into your campaign separately.
The new tag ...part2, contains all contacts that you imported after 2021-10-27.
We are considering adding a feature to duplicate campaigns in a future version as more users are needing this functionality. - Support Team