Search found 182 matches

by Ssechrist2865
Mon Dec 12, 2022 9:46 am
Forum: Help / How to use AllProWebTools
Topic: How to Save Logos and URLs in a Transactional Email
Replies: 4
Views: 970

How to Save Logos and URLs in a Transactional Email

I am trying to save our different social media and other logos with their URLs to our Transactional Emails Signature (Advanced Options). How do I save these so they don't disappear? See screen shot. Thank you for your help.
by Ssechrist2865
Thu Nov 10, 2022 8:58 am
Forum: Help / How to use AllProWebTools
Topic: Cannot Access Members Only Pages
Replies: 2
Views: 1546

Re: Cannot Access Members Only Pages

Chrome seems to be working this morning. All appears to be back to normal as of now. Thank you.
by Ssechrist2865
Wed Nov 09, 2022 7:42 pm
Forum: Help / How to use AllProWebTools
Topic: Cannot Access Members Only Pages
Replies: 2
Views: 1546

Cannot Access Members Only Pages

Hello, I tried to sign in with my login information to access the Members Only pages, and for some reason it won't show up. I have the correct login information, but the "Minutes/Recordings/Slide Presentations" Members page will not open. It seems that this is not working with Google Chrome. It does...
by Ssechrist2865
Tue Sep 13, 2022 6:40 pm
Forum: Help / How to use AllProWebTools
Topic: Do We Have Word Press or Plugins?
Replies: 0
Views: 4419

Do We Have Word Press or Plugins?

We don't think we currently have Word Press or Plugins. I have been looking at this video: https://www.youtube.com/watch?v=HoZC38suBIc. We cannot locate where the "Word Press" or "Plugins" are on the sidebar. We cannot find this anywhere. Can you advise as to whether or not we have Word Press or any...
by Ssechrist2865
Mon Sep 12, 2022 2:25 pm
Forum: Help / How to use AllProWebTools
Topic: How to Suspend or Deactivate a [SYSTEM] Email
Replies: 1
Views: 222

How to Suspend or Deactivate a [SYSTEM] Email

Hello, I need to know how to deactivate or suspend a [SYSTEM] email for a campaign. There is no way for us to do this, as there is not a Setting for us to accomplish that. We already have an email that goes out for this same campaign triggered when someone joins or renews. So, we have 2 emails that ...
by Ssechrist2865
Thu Aug 25, 2022 10:40 am
Forum: Help / How to use AllProWebTools
Topic: How to Set Up the Search Console
Replies: 1
Views: 767

How to Set Up the Search Console

Hello,

We were researching our Google Analytics, and we found that our Search Console is not activated. We want to set this up so we can see what search words people are using to search for our website and for SEO. This is not activated. How do we set this up or activate this?

Thank you.
by Ssechrist2865
Wed Aug 03, 2022 3:24 pm
Forum: Help / How to use AllProWebTools
Topic: Google Analytics
Replies: 5
Views: 484

Re: Google Analytics

Brad, I can certainly contact Google. In fact, I did try to ask a question on their forum through the link you provided; but I want to know if I change the UA number on AllProWebTools, is this the only change I have to make on AllProWebTools? And then will it start giving me results through our Goog...
by Ssechrist2865
Wed Aug 03, 2022 10:54 am
Forum: Help / How to use AllProWebTools
Topic: Name Servers with Cloudflare
Replies: 1
Views: 221

Name Servers with Cloudflare

Can you tell me if AllProWebTools set up an account with Cloudflare to handle our Name Servers for our website www.brcdenver.com?

Thank you.
by Ssechrist2865
Mon Aug 01, 2022 1:38 pm
Forum: Help / How to use AllProWebTools
Topic: Google Analytics
Replies: 5
Views: 484

Re: Google Analytics

Unfortunately, there are no account settings that direct us to any kind of history that I can see. We only have one Google account. I'm not sure how to see where this history is stored. Can someone walk me through how to find this out?

Thanks.
by Ssechrist2865
Thu Jul 28, 2022 6:02 pm
Forum: Help / How to use AllProWebTools
Topic: Google Analytics
Replies: 5
Views: 484

Google Analytics

I am trying to set up Google Analytics. I have found one YouTube video going through the steps. Do you have an updated video on how to set up Google Analytics? The Analytics UA-ID or G Tag Manager number is different in Google Analytics than what is showing on our AllProWebTools Web Tools. Do I need...
by Ssechrist2865
Thu Jul 21, 2022 5:27 pm
Forum: Suggestions / Feature Requests
Topic: Moving Files from One Folder to Another
Replies: 3
Views: 1283

Re: Moving Files from One Folder to Another

I wish I would have seen this on the Forum rather than wasting time on the Support Zoom call. The problem I ran into was that once I moved the files into a new or different folder, the links no longer work, and I have to re-link them to the proper location.

Thanks.
by Ssechrist2865
Wed Jul 20, 2022 12:05 pm
Forum: Suggestions / Feature Requests
Topic: Moving Files from One Folder to Another
Replies: 3
Views: 1283

Moving Files from One Folder to Another

It would be much easier to move files from one folder to another, rather than having to upload the files again to a specific foler and then deleting them from the folder where you no longer need the files.

Can someone work on this? Thank you.
by Ssechrist2865
Tue Jul 12, 2022 4:54 pm
Forum: Help / How to use AllProWebTools
Topic: Using a Coupon Code on a Web Page
Replies: 1
Views: 168

Using a Coupon Code on a Web Page

Hello, We have an upcoming event. On our webpage, we want to have people sign up to pay to attend the event. People must purchase a ticket or sign up to pay. We do not have the ticket web tool set up. What is the cost to set this up? Or, instead of setting up the ticket web toll, how do they sign up...
by Ssechrist2865
Fri Jul 08, 2022 2:22 pm
Forum: Help / How to use AllProWebTools
Topic: Website Pages
Replies: 1
Views: 210

Website Pages

Can our website pages be converted to Word Press? We understand this is a custom template that we have. How hard is it to have Word Press within this custom template?

Thank you.
by Ssechrist2865
Fri Jul 08, 2022 8:35 am
Forum: Help / How to use AllProWebTools
Topic: Website/Pages Loading Slow
Replies: 1
Views: 223

Website/Pages Loading Slow

Hello,

Is there a reason our website pages are loading really slow? Thank you for any help you can provide.
by Ssechrist2865
Fri Jul 08, 2022 8:22 am
Forum: Help / How to use AllProWebTools
Topic: Website Not Mobile-Friendly
Replies: 3
Views: 385

Re: Website Not Mobile-Friendly

We also want to change our web pages to be Word Press, which I don't believe the pages are Word Press right now. With this custom template, are we able to convert these pages to Word Press with the help of a software person?

Thank you.
by Ssechrist2865
Wed Jul 06, 2022 3:58 pm
Forum: Help / How to use AllProWebTools
Topic: Website Not Mobile-Friendly
Replies: 3
Views: 385

Website Not Mobile-Friendly

Hello,

Our website does not seem to be compatible with mobile devices. Does our website need a mobile platform in order to make this mobile-friendly? Thanks for any information you can provide.
by Ssechrist2865
Wed Jul 06, 2022 3:52 pm
Forum: Help / How to use AllProWebTools
Topic: Where to Find Our Template for Invoicing
Replies: 5
Views: 1200

Re: Where to Find Our Template for Invoicing

I asked Chopper Wawatta during a Support Zoom call to update the heading on the invoice, and he said he get that changed. How can I see the final product of what was changed?

Thank you.
by Ssechrist2865
Fri Jul 01, 2022 2:06 pm
Forum: Help / How to use AllProWebTools
Topic: Where to Find Our Template for Invoicing
Replies: 5
Views: 1200

Re: Where to Find Our Template for Invoicing

I did address this with Chopper this morning. However, we would like to have control over the templates. Why are we not able to go to a specific place and customize these templates? We would like access to this.

Thank you for you help.
by Ssechrist2865
Sat Jun 25, 2022 8:31 pm
Forum: Help / How to use AllProWebTools
Topic: Where to Find Our Template for Invoicing
Replies: 5
Views: 1200

Where to Find Our Template for Invoicing

I cannot locate where to find our custom template for invoicing when we send out renewal notices. Please see attachment. I need to change the heading or title on this.
Thank you for any help you can provide.
by Ssechrist2865
Wed Jun 01, 2022 9:39 am
Forum: Help / How to use AllProWebTools
Topic: Redoing Web Site
Replies: 1
Views: 756

Redoing Web Site

Hello,

We are planning to revamp our website using a different vendor (person). How would this person go about redoing the website still incorporating AllProWebTools, and who would this person need to contact at AllProWebTools to do this? Thank you!
by Ssechrist2865
Mon Apr 25, 2022 10:02 am
Forum: Help / How to use AllProWebTools
Topic: Sending EMails
Replies: 2
Views: 247

Re: Sending EMails

Thank you for your help.
by Ssechrist2865
Fri Apr 22, 2022 3:44 pm
Forum: Help / How to use AllProWebTools
Topic: Sending EMails
Replies: 2
Views: 247

Sending EMails

I am looking at my Reputation Report, and it appears that each and every day someone is sending out 2 or 3 emails. I am not sending out emails everyday, so how can the report show that emails are being sent out if I am not the one sending them out? See attachment.
by Ssechrist2865
Tue Apr 19, 2022 9:13 am
Forum: Help / How to use AllProWebTools
Topic: How to Move Search Icon
Replies: 1
Views: 238

How to Move Search Icon

Hello,

I would like to be able to move the Search Icon button at the top of the page and move it farther to the right-hand side so that the tab "Contact" can clearly be seen at the top of the page. The blue round Search button/icon is blocking the word "Contact." See screenshot.

Thank you.
by Ssechrist2865
Mon Apr 18, 2022 7:23 pm
Forum: Help / How to use AllProWebTools
Topic: Uploading an Xcel Spreadsheet into a Particular Tag
Replies: 1
Views: 220

Uploading an Xcel Spreadsheet into a Particular Tag

I have watched the YouTube video regarding how to upload a CSV file. I want to upload an Xcel Spreadsheet into my Contacts, but I want the names to go under the "Newsletter" tag for all the contacts in this file. How do I specifically upload this file so that the names in the spreadsheet are uploade...
by Ssechrist2865
Mon Apr 18, 2022 7:16 pm
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 50037

Re: Missing Logo from Bottom of "Benefits" Page

I am looking for another solution to this issue. Can someone assist me with this? I spoke with Chopper Wawatta on a Zoom Support call regarding this and one solution he had was to change the page layout to 1 column. This eliminated the entire bottom section of the page contacting the "Contact Me" se...
by Ssechrist2865
Tue Mar 29, 2022 11:17 am
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 50037

Re: Missing Logo from Bottom of "Benefits" Page

I do not have any more time remaining for a screenshare. I will have to wait until the first of April. Thank you.
by Ssechrist2865
Mon Mar 28, 2022 4:01 pm
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 50037

Re: Missing Logo from Bottom of "Benefits" Page

Can someone look into this for me? Thank you.
by Ssechrist2865
Thu Mar 24, 2022 2:18 pm
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 50037

Re: Missing Logo from Bottom of "Benefits" Page

I have gone to the System Contact Page. That is where the Equal Opportunity Logo is missing. There is no code whatsoever regarding the Equal Housing Opportunity logo or code. I can't even see where to eliminate the words. If I can eliminate this entirely from the System Contact Page, that is what I ...
by Ssechrist2865
Tue Mar 22, 2022 12:07 pm
Forum: Help / How to use AllProWebTools
Topic: Account Not Found
Replies: 1
Views: 325

Account Not Found

Hello, We have a member who cannot access her account. Her Contact number is 5512. She has a free, paid membership, and she is showing as being Active as a Member, and her membership is showing Active. She has only signed in using the current email address we have on file for her, and she has never ...
by Ssechrist2865
Fri Mar 18, 2022 10:27 am
Forum: Help / How to use AllProWebTools
Topic: Sending Reputation Report
Replies: 2
Views: 264

Re: Sending Reputation Report

It looks like someone fixed the problem. Thank you.
by Ssechrist2865
Thu Mar 17, 2022 1:40 pm
Forum: Help / How to use AllProWebTools
Topic: Sending Reputation Report
Replies: 2
Views: 264

Sending Reputation Report

As of this week, I am now not able to look at our Reputation Report, as the message says we now have to set up an APWT SMTP. We always have been able to send out emails and access the Reputation Report up until this week. Why has this changed all of a sudden? Here is the message we receive: "Whoops!...
by Ssechrist2865
Wed Mar 16, 2022 8:55 am
Forum: Help / How to use AllProWebTools
Topic: Receiving New Lead Notifications
Replies: 2
Views: 192

Re: Receiving New Lead Notifications

Thank you for the information. Very helpful. I turned off the notification tab.
by Ssechrist2865
Wed Mar 16, 2022 8:53 am
Forum: Help / How to use AllProWebTools
Topic: Transactional Email Bounces
Replies: 2
Views: 323

Re: Transactional Email Bounces

Good information; however, I find it ironic that the 2 administrators had bounced emails, which hasn't happened before; I feel like the administrators are being targeted.
by Ssechrist2865
Tue Mar 15, 2022 4:38 pm
Forum: Help / How to use AllProWebTools
Topic: Using MailChimp for Email
Replies: 1
Views: 192

Using MailChimp for Email

Is there a way to integrate Mailchimp into AllProWebTools?

If we use Mailchimp or another platform outside of AllProWebTools, how does this affect our sending reputation or our sending reports for emails?

Thank you.
by Ssechrist2865
Tue Mar 15, 2022 4:36 pm
Forum: Help / How to use AllProWebTools
Topic: Newsletter Templates
Replies: 1
Views: 167

Newsletter Templates

Does AllProWebTools offer an add-on or better newsletter templates? Or for an additional fee, does AllProWebTools offer additional templates to configure a newsletter?

Does AllProWebTools have a plugin for this?
by Ssechrist2865
Tue Mar 15, 2022 10:47 am
Forum: Help / How to use AllProWebTools
Topic: Receiving New Lead Notifications
Replies: 2
Views: 192

Receiving New Lead Notifications

Hello, All of a sudden, today we started to receive notifications from people who have signed up for our Builder Breakfast. Why are we receiving these notifications all of a sudden? We did not add any new web tools to receive these types of notifications. See attached. Do you have any explanation fo...
by Ssechrist2865
Fri Mar 11, 2022 5:14 pm
Forum: Help / How to use AllProWebTools
Topic: Transactional Email Bounces
Replies: 2
Views: 323

Transactional Email Bounces

Today, March 11th, I sent out an email to 172 email addresses. I looked on the reports, and it showed there were 2 bounces. These 2 bounces said they were from my email address and the other administrator's address. See attachments. Why is my email address suddenly out of the blue coming up as a bou...
by Ssechrist2865
Fri Mar 11, 2022 5:07 pm
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 50037

Re: Missing Logo from Bottom of "Benefits" Page

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by Ssechrist2865
Fri Mar 11, 2022 10:00 am
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 50037

Re: Missing Logo from Bottom of "Benefits" Page

The image is uploaded into our Images and files. Attached is the file. When I go to the "Contact" page, I don't even see anything on that page in order for me to make changes myself. That's why I have not added the logo. Thank you.
by Ssechrist2865
Fri Mar 11, 2022 9:35 am
Forum: Help / How to use AllProWebTools
Topic: Changing Tabs at Top of Page
Replies: 5
Views: 460

Re: Changing Tabs at Top of Page

So, you are saying we cannot add additional tabs to the top of our page without having to go back to the original person who designed our website? I am looking at the "Themes" video now to see what we can do on our end.
by Ssechrist2865
Wed Mar 09, 2022 6:47 pm
Forum: Help / How to use AllProWebTools
Topic: Changing Tabs at Top of Page
Replies: 5
Views: 460

Re: Changing Tabs at Top of Page

Hello, no one has gotten back to me on this request. I want to add additional tabs on the top of the page as well as change the name of the tab in the above conversation to a longer name, and the system won't allow me to do that. The tabs end up "ghosting" and they don't up. Any help with this would...
by Ssechrist2865
Wed Mar 09, 2022 5:13 pm
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 50037

Re: Missing Logo from Bottom of "Benefits" Page

Apologies, but can someone tell me what to do step by step with this. I don't want to delete or insert anything in the code. Thank you.
by Ssechrist2865
Mon Mar 07, 2022 10:34 am
Forum: Help / How to use AllProWebTools
Topic: Removing Spam Complaint
Replies: 3
Views: 319

Re: Removing Spam Complaint

I only saw one spam complaint from the contact I gave you. I saw no other spam complaints. Why didn't I see any other spam complaints other than the one I mentioned? I am trying to send out our General Meeting email to our Members only, which is probably less than 150 emails. I set this up to go out...
by Ssechrist2865
Mon Mar 07, 2022 8:55 am
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 50037

Re: Missing Logo from Bottom of "Benefits" Page

I'm not familiar with this code, so I need instructions and help how to do this. I am out of Support Time so have to get instruction via this forum. Thank you.
by Ssechrist2865
Sat Mar 05, 2022 12:04 pm
Forum: Help / How to use AllProWebTools
Topic: Removing Spam Complaint
Replies: 3
Views: 319

Removing Spam Complaint

Hello, We received a spam complaint. I called and spoke to the individual (Michael Surges, Contact #3892), and he said he did not file a spam complaint, and he did not opt out of receiving our emails. He doesn't know how this happened. He wants us to reinstate him to receive emails, and he wants the...
by Ssechrist2865
Fri Mar 04, 2022 4:15 pm
Forum: Help / How to use AllProWebTools
Topic: Logo Missing from Bottom of "Contact Us" Page
Replies: 1
Views: 255

Logo Missing from Bottom of "Contact Us" Page

Hello,

We are missing a logo from the bottom right-hand corner of the "Contact Us" at the bottom of each page. See screenshot. Where do I find the "Contact Us" section to fix this?

Thank you.
by Ssechrist2865
Fri Mar 04, 2022 4:12 pm
Forum: Help / How to use AllProWebTools
Topic: How to Insert a Link Within a PDF
Replies: 5
Views: 586

Re: How to Insert a Link Within a PDF

This is for Natasha in Thailand: Regarding inserting a link within a PDF, I did try this, and it did not work. The same contact link appeared in each and every PDF invoice, so I had to eliminate the link from each PDF invoice.
by Ssechrist2865
Tue Mar 01, 2022 7:14 pm
Forum: Help / How to use AllProWebTools
Topic: How to Insert a Link Within a PDF
Replies: 5
Views: 586

Re: How to Insert a Link Within a PDF

I got on a Zoom Support call with Natasha, and she helped me work through this and figure it out. Thank you!