Search found 182 matches
- Tue Mar 01, 2022 9:13 am
- Forum: Help / How to use AllProWebTools
- Topic: How to Insert a Link Within a PDF
- Replies: 5
- Views: 607
Re: How to Insert a Link Within a PDF
I have reviewed the video. The invoice templates I have looked at. The template we are currently using looks like the template entitled, "Original." When I send this as a PDF, there is no link within the invoice for the people to click on it and pay. The only way they can pay using a credit card is ...
- Tue Mar 01, 2022 8:56 am
- Forum: Help / How to use AllProWebTools
- Topic: Missing Logo from Bottom of "Benefits" Page
- Replies: 15
- Views: 50217
Re: Missing Logo from Bottom of "Benefits" Page
I followed all the steps indicated. However, when I click on "Default Template," I only see a bunch of code, and I don't see a picture or photo at the bottom. See screenshot attached. Thank you for any additional help you can provide.
- Mon Feb 28, 2022 1:33 pm
- Forum: Help / How to use AllProWebTools
- Topic: Missing Logo from Bottom of "Benefits" Page
- Replies: 15
- Views: 50217
Missing Logo from Bottom of "Benefits" Page
Hello,
I am missing a logo at the bottom right-hand side of our "Benefits" page. Can you tell me how to fix this and where to go to do this? See attached screenshot.
Thank you.
I am missing a logo at the bottom right-hand side of our "Benefits" page. Can you tell me how to fix this and where to go to do this? See attached screenshot.
Thank you.
- Mon Feb 28, 2022 10:03 am
- Forum: Help / How to use AllProWebTools
- Topic: How to Insert a Link Within a PDF
- Replies: 5
- Views: 607
How to Insert a Link Within a PDF
I send out invoices in a PDF format. I want to be able to insert a link within the PDF in case someone wants to pay their invoice online via credit card. I tried one link, and it requires a login. So I need to find out what link will work within each document so that someone can click on the link an...
- Sun Feb 27, 2022 9:04 am
- Forum: Help / How to use AllProWebTools
- Topic: "How We Do Business" at Bottom Left Corner of Home Page
- Replies: 1
- Views: 184
"How We Do Business" at Bottom Left Corner of Home Page
Hello, I cannot find the area of the website in order to correct or place a photo under the section at the very bottom left-hand corner of the home page of our website. There is a photo missing, so I am trying to figure out where I go in order to correct this and put a photo/logo in there. See attac...
- Sun Feb 27, 2022 8:43 am
- Forum: Help / How to use AllProWebTools
- Topic: Changing Tabs at Top of Page
- Replies: 5
- Views: 488
Re: Changing Tabs at Top of Page
I believe it has to do with coding. The first screenshot (actually it appears on the very bottom of the screen shots--#336) shows what the tabs currently look like across the top of the page. The letters are in all white in the gray box. The remaining screenshots show what happens when I change the ...
- Thu Feb 24, 2022 11:37 am
- Forum: Help / How to use AllProWebTools
- Topic: Changing Tabs at Top of Page
- Replies: 5
- Views: 488
Changing Tabs at Top of Page
Hello, I went to change the name of one particular tab. The tab is Sign In at the top of the page. I was trying to change this to read, "Member Login." When I changed the heading, all the tabs dropped down like they were "ghosting." The tabs were not showing up in white and not showing up on the sam...
- Thu Feb 24, 2022 11:34 am
- Forum: Help / How to use AllProWebTools
- Topic: The arrow at the the top right corner of schedule email features
- Replies: 6
- Views: 365
Re: The arrow at the the top right corner of schedule email features
Thank you. Everything is working.
- Thu Feb 17, 2022 8:58 am
- Forum: Help / How to use AllProWebTools
- Topic: The arrow at the the top right corner of schedule email features
- Replies: 6
- Views: 365
Re: The arrow at the the top right corner of schedule email features
Chopper, please see the screen shot attached. I don't know how to fix this. It is not fixed, and I need to use this right away. Thank you.
- Wed Feb 16, 2022 5:44 pm
- Forum: Help / How to use AllProWebTools
- Topic: The arrow at the the top right corner of schedule email features
- Replies: 6
- Views: 365
Re: The arrow at the the top right corner of schedule email features
It does not work. This is the error message I receive:
"You do not have access to view this screen, ask Susan Sechrist to add this WebTool to your account. {DMK219}351[813]*0* "
Please fix this on my end.
"You do not have access to view this screen, ask Susan Sechrist to add this WebTool to your account. {DMK219}351[813]*0* "
Please fix this on my end.
- Wed Feb 16, 2022 5:06 pm
- Forum: Help / How to use AllProWebTools
- Topic: The arrow at the the top right corner of schedule email features
- Replies: 6
- Views: 365
Re: The arrow at the the top right corner of schedule email features
It does not work. This is the error message I receive:
"You do not have access to view this screen, ask Susan Sechrist to add this WebTool to your account. {DMK219}351[813]*0* "
Please fix this on my end.
"You do not have access to view this screen, ask Susan Sechrist to add this WebTool to your account. {DMK219}351[813]*0* "
Please fix this on my end.
- Wed Feb 16, 2022 4:22 pm
- Forum: Help / How to use AllProWebTools
- Topic: The arrow at the the top right corner of schedule email features
- Replies: 6
- Views: 365
The arrow at the the top right corner of schedule email features
The arrow at the the top right corner of schedule email feature doesn't work properly. The page won't load.
- Fri Feb 04, 2022 3:13 pm
- Forum: Help / How to use AllProWebTools
- Topic: "Members-Only" Page Tabs Not Showing Up
- Replies: 2
- Views: 262
Re: "Members-Only" Page Tabs Not Showing Up
Thank you. Chopper assisted me with this issue this morning. We figured it out. It had to do with a membership that had not been renewed. When a membership is Inactive that person is not able to sign in to the "Members-Only" page. Thank you for your help.
- Fri Feb 04, 2022 3:45 am
- Forum: Help / How to use AllProWebTools
- Topic: "Members-Only" Page Tabs Not Showing Up
- Replies: 2
- Views: 262
"Members-Only" Page Tabs Not Showing Up
Hello, Elliott helped me with an issue last month regarding our "Members-Only" page tabs not showing up. He had fixed the problem at that time. Tonight I signed in as a Member and saw that the tabs are not appearing on the Members-Only page when I log in as a Member. The tabs that should be showing ...
- Mon Jan 31, 2022 3:11 pm
- Forum: Help / How to use AllProWebTools
- Topic: Moving Sections of Home Page on Website
- Replies: 1
- Views: 213
Moving Sections of Home Page on Website
Hello, I would like to move two sections on the home page and switch places on the home page. Since this has to do with code and where to make the changes, I need assistance doing this. I have attached screenshots. The videos and information in the gray section (the entire gray section needs to be m...
- Wed Jan 26, 2022 11:32 am
- Forum: Help / How to use AllProWebTools
- Topic: Contact is Not Being Sent Email for "Reset Password"
- Replies: 5
- Views: 1125
Re: Contact is Not Being Sent Email for "Reset Password"
This should be resolved now.
Also, it seems the "Forgot Password" email is not being sent out in a timely manner to people when they request this. How soon after the request is made that the email is sent? It seems like there is a delay. Please advise. Thank you.
Also, it seems the "Forgot Password" email is not being sent out in a timely manner to people when they request this. How soon after the request is made that the email is sent? It seems like there is a delay. Please advise. Thank you.
- Thu Jan 20, 2022 1:13 am
- Forum: Help / How to use AllProWebTools
- Topic: Account Not Found
- Replies: 3
- Views: 1166
Re: Account Not Found
When this person became a new member, her email address was priscilla.negreanu@conexiuneco.com. Then she had us change her email to: priscilla.negreanu@thecloset-factory.com. This was not a good email address, so we changed it to the current email address of: priscilla.negreanu@theclosetfactory.com ...
- Wed Jan 19, 2022 12:46 pm
- Forum: Help / How to use AllProWebTools
- Topic: Account Not Found
- Replies: 3
- Views: 1166
Account Not Found
I have a contact who is trying to log in to her account. The error message she receives is "Account Not Found."
This seems to be happening all too frequently with our members. Why is this happening.
The contact number is 5457.
Screenshot is attached.
This seems to be happening all too frequently with our members. Why is this happening.
The contact number is 5457.
Screenshot is attached.
- Fri Jan 14, 2022 9:55 am
- Forum: Help / How to use AllProWebTools
- Topic: Contact is Not Being Sent Email for "Reset Password"
- Replies: 5
- Views: 1125
Re: Contact is Not Being Sent Email for "Reset Password"
Contact ID #4314. Let me know what else you need. Thank you.
- Thu Jan 13, 2022 5:45 pm
- Forum: Help / How to use AllProWebTools
- Topic: Contact is Not Being Sent Email for "Reset Password"
- Replies: 5
- Views: 1125
Contact is Not Being Sent Email for "Reset Password"
We have a member who is trying to access the "members only" private website page. She has logged in and she does not see the "private tabs". She is not receiving any error messages when she logs in. I have sent her a "Reset Password" but she is not receiving any notification how to reset her passwor...
- Thu Jan 13, 2022 5:38 pm
- Forum: Help / How to use AllProWebTools
- Topic: How Does a Contact Re-Subscribe?
- Replies: 3
- Views: 404
Re: How Does a Contact Re-Subscribe?
This worked! The problem has been resolved for now.
Thank you!
Thank you!
- Wed Jan 12, 2022 7:10 pm
- Forum: Help / How to use AllProWebTools
- Topic: How Does a Contact Re-Subscribe?
- Replies: 3
- Views: 404
Re: How Does a Contact Re-Subscribe?
Can someone help me with this?
Thank you.
Thank you.
- Wed Jan 12, 2022 2:15 pm
- Forum: Help / How to use AllProWebTools
- Topic: How Does a Contact Re-Subscribe?
- Replies: 3
- Views: 404
How Does a Contact Re-Subscribe?
Hello, I had a new contact join as a new member this morning. Her email address shows that her email address is invalid and that she also unsubscribed. How do we have her re-subscribe using this same email address? She said she never unsubscribed, and she uses this email address all the time. I cann...
- Tue Jan 11, 2022 9:36 am
- Forum: Help / How to use AllProWebTools
- Topic: Home Page "Join Now" and Tabs at Top of Page are "Ghosting"
- Replies: 6
- Views: 599
Re: Home Page "Join Now" and Tabs at Top of Page are "Ghosting"
Thank you. I fixed the URL on the Home Page. I appreciate the follow-up.
- Tue Jan 11, 2022 9:19 am
- Forum: Help / How to use AllProWebTools
- Topic: E-Mail Addresses for Contacts
- Replies: 2
- Views: 361
Re: E-Mail Addresses for Contacts
Thank you. This helps very much.
- Mon Jan 10, 2022 11:15 am
- Forum: Help / How to use AllProWebTools
- Topic: E-Mail Addresses for Contacts
- Replies: 2
- Views: 361
E-Mail Addresses for Contacts
Hello, I seem to have a problem with some email addresses showing up with a red "x" next to some of the names. In particular, I have one email address that I have verified twice now with this contact who said this is the correct email address for him, yet the system shows it is a bad email address. ...
- Mon Jan 10, 2022 9:01 am
- Forum: Help / How to use AllProWebTools
- Topic: Home Page "Join Now" and Tabs at Top of Page are "Ghosting"
- Replies: 6
- Views: 599
Re: Home Page "Join Now" and Tabs at Top of Page are "Ghosting"
I cannot find any video tutorials regarding how to copy and paste products to a page. The membership products do show up on our "Join/Renew" now page. There is a blue tab on our home page that says "Join Now." When you click on this page, no products show up. How do I get the products to show up on ...
- Fri Jan 07, 2022 5:08 pm
- Forum: Help / How to use AllProWebTools
- Topic: Home Page "Join Now" and Tabs at Top of Page are "Ghosting"
- Replies: 6
- Views: 599
Re: Home Page "Join Now" and Tabs at Top of Page are "Ghosting"
Also, at the top of the page there are several tabs in white at the top of the page. When I scroll down the page or visit other pages, these tabs are "ghosting" or following down to the bottom of the page. How do we fix this?
- Fri Jan 07, 2022 5:06 pm
- Forum: Help / How to use AllProWebTools
- Topic: Home Page "Join Now" and Tabs at Top of Page are "Ghosting"
- Replies: 6
- Views: 599
Re: Home Page "Join Now" and Tabs at Top of Page are "Ghosting"
I did try earlier to do a screenshare, and the screenshare button was not working.
- Fri Jan 07, 2022 1:45 pm
- Forum: Help / How to use AllProWebTools
- Topic: Home Page "Join Now" and Tabs at Top of Page are "Ghosting"
- Replies: 6
- Views: 599
Home Page "Join Now" and Tabs at Top of Page are "Ghosting"
On our home page, brcdenver.com, the blue "Join Now" button on the home page at the top takes me to a page where there are supposed to be 3 products that are not appearing at the bottom of the page. How do I add the three products? The products should be "Real Estate Membership," "Builder Membership...
- Mon Nov 29, 2021 5:34 pm
- Forum: Help / How to use AllProWebTools
- Topic: Error Code Reported by Member
- Replies: 1
- Views: 425
Error Code Reported by Member
Hello, I have a member who cannot log in to his account, and he is trying to log in to register for our holiday party at: https://www.brcdenver.com/2021-Holiday-Event/Annual-Membership-Meeting/?lid=459634. His email address is bryanmessick@realtor.com. I have attached a screenshot of the error messa...
- Mon Nov 29, 2021 5:29 pm
- Forum: Help / How to use AllProWebTools
- Topic: Free Event Check-In Software
- Replies: 4
- Views: 616
Re: Free Event Check-In Software
Thank you for the information.
- Fri Nov 12, 2021 7:56 am
- Forum: Help / How to use AllProWebTools
- Topic: Free Event Check-In Software
- Replies: 4
- Views: 616
Re: Free Event Check-In Software
This is an interesting concept and may come in handy in the near future. What if I have a person who is bringing a guest and this is downloaded on the spreadsheet under one name but there is a separate column for the guest/guest's name? How would we set up a separate name for the guest on the produc...
- Wed Nov 10, 2021 3:53 pm
- Forum: Help / How to use AllProWebTools
- Topic: Free Event Check-In Software
- Replies: 4
- Views: 616
Free Event Check-In Software
If I want to download a spreadsheet of names from an event we have set up, what is a good, free event check-in software using a Microsoft Surface Pro device?
It would be nice if you offered such an app. :) Thank you.
It would be nice if you offered such an app. :) Thank you.
- Wed Nov 10, 2021 3:51 pm
- Forum: Help / How to use AllProWebTools
- Topic: Detailed Information on Notifications Sent Out
- Replies: 6
- Views: 621
Re: Detailed Information on Notifications Sent Out
I will give this a try. Thank you.
- Wed Nov 10, 2021 1:25 pm
- Forum: Help / How to use AllProWebTools
- Topic: Texting Multiple People in Data Base
- Replies: 1
- Views: 273
Texting Multiple People in Data Base
Is there a way to send texts to several people or all in our database at once?
- Sun Oct 31, 2021 10:37 am
- Forum: Help / How to use AllProWebTools
- Topic: Detailed Information on Notifications Sent Out
- Replies: 6
- Views: 621
Re: Detailed Information on Notifications Sent Out
Thank you for the videos. Very helpful. I did and have mailed invoices to myself and nothing shows up under "Order Details." It is still blank. See attached.
- Fri Oct 29, 2021 9:18 am
- Forum: Help / How to use AllProWebTools
- Topic: Detailed Information on Notifications Sent Out
- Replies: 6
- Views: 621
Detailed Information on Notifications Sent Out
Hello, I want to make sure that when a recipient receives a "Thank You For Your Order" or a similar type of notification that the recipient can actually view the "Order Details." When I look at this, I am not able to see what the Order Details include. Is there a way for me to view what the Order De...
- Thu Oct 28, 2021 3:07 pm
- Forum: Help / How to use AllProWebTools
- Topic: Member - Now shows they are a lifetime member
- Replies: 2
- Views: 372
Re: Member - Now shows they are a lifetime member
This is a simple fix. Thank you.
- Thu Oct 28, 2021 7:59 am
- Forum: Help / How to use AllProWebTools
- Topic: Member Account Not Found
- Replies: 1
- Views: 302
Member Account Not Found
Hello, We have a member who cannot log in to his account. It says "Account Not Found." He has been sent new passwords, his password has been reset, and nothing seems to work. He still cannot log in to his account. See below: Real Estate Licensee Membership HomeSmart peter wassileff $ 55.00 1 2022-05...
- Thu Oct 28, 2021 7:51 am
- Forum: Help / How to use AllProWebTools
- Topic: Member - Now shows they are a lifetime member
- Replies: 2
- Views: 372
Member - Now shows they are a lifetime member
Hello, We gave a discount for two members to join our organization as new members. It shows their memberships will not renew and they are considered Lifetime members. How do we change this so that they do receive yearly renewal notices? When I go to Reports - Sales - Memberships, they are showing ar...
- Wed Oct 06, 2021 12:30 pm
- Forum: Help / How to use AllProWebTools
- Topic: Account Disabled From Sending Emails
- Replies: 11
- Views: 4670
Re: Account Disabled From Sending Emails
What is the status of me being able to send out an email today? I was told I would be able to do this at 9:00 a.m MST today, October 6th. The account is still disabled. I need to know exactly when I can send out this email.
- Wed Oct 06, 2021 12:28 pm
- Forum: Help / How to use AllProWebTools
- Topic: How Do I See An Entire List of Names on the Computer Screen for a Specific Tag?
- Replies: 2
- Views: 1252
Re: How Do I See An Entire List of Names on the Computer Screen for a Specific Tag?
This is great information which will come in handy in the future. However, what I want to do now is to go through each contact in my "Newsletter" tag one by one. I want to see all these names on the screen, see how often they have opened our emails, and other pertinent information. I want to be able...
- Wed Oct 06, 2021 11:07 am
- Forum: Help / How to use AllProWebTools
- Topic: How Do I See An Entire List of Names on the Computer Screen for a Specific Tag?
- Replies: 2
- Views: 1252
How Do I See An Entire List of Names on the Computer Screen for a Specific Tag?
I am trying to clean up my contacts in a specific tag: Newsletters. How can I see the entire list on my computer screen? It only shows 150 entries at a time, but I want to be able to see more contacts on the screen. See screenshots attached.
- Wed Oct 06, 2021 9:16 am
- Forum: Help / How to use AllProWebTools
- Topic: Account Disabled From Sending Emails
- Replies: 11
- Views: 4670
Re: Account Disabled From Sending Emails
My account is still disabled. I am trying to send out an email at 9:00 a.m. MST. It is now 9:16 AM MST and I am unable to send the email out. Please reactivate my account to send this email out. I have been on the phone with one of your support people in the Philippines, and I have been on the phone...
- Tue Oct 05, 2021 4:51 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to Find Out What Email Provider We Are Using Through AllProWebTools
- Replies: 1
- Views: 1821
How to Find Out What Email Provider We Are Using Through AllProWebTools
Is there somewhere in our account that tells us what provider we are using to send emails? I believe ours is Webmail when I looked in the Settings tab under Emails. Is this the only place to find this information?
- Tue Oct 05, 2021 2:05 pm
- Forum: Help / How to use AllProWebTools
- Topic: Account Disabled From Sending Emails
- Replies: 11
- Views: 4670
Re: Account Disabled From Sending Emails
Our account is still disabled, and I would like to send out an email tomorrow, October 6th, at 9:00 AM. Please enable our account so this can be sent out. Thank you.
- Tue Oct 05, 2021 9:17 am
- Forum: Help / How to use AllProWebTools
- Topic: Account got disabled again
- Replies: 0
- Views: 11621
Account got disabled again
Our account is still disabled and I would like to send out an email tomorrow morning at 9:00 AM Mountain Time. Please advise.
- Tue Oct 05, 2021 8:53 am
- Forum: Help / How to use AllProWebTools
- Topic: Email sending Account got disabled again
- Replies: 1
- Views: 1832
Email sending Account got disabled again
would like to send out next batch of emails at 9AM Mountain Time tomorrow.
- Thu Sep 23, 2021 6:20 am
- Forum: Help / How to use AllProWebTools
- Topic: Account Disabled From Sending Emails
- Replies: 11
- Views: 4670
Re: Account Disabled From Sending Emails
I have an event this morning, and I will be leaving before 8:00 a.m. Mountain Time. I would like to schedule this as soon as you open this morning. It is now 7:30 a.m. Mountain Time. I need to leave for my function. Is there a way you can enable me to get in to schedule the email for 9:00 a.m. Mount...