Search found 1223 matches
- Tue Jun 06, 2017 4:34 pm
- Forum: Report a Bug
- Topic: International Shipping Coupon Invoice errors
- Replies: 2
- Views: 2403
Re: International Shipping Coupon Invoice errors
Thanks for reporting this. We have addressed this in version 4.61 (which will be released in the next few weeks), you can find out more about this new version here: http://www.allprowebtools.com/forum/vie ... f=5&t=3664
- Tue Jun 06, 2017 9:56 am
- Forum: Report a Bug
- Topic: meta description pushed into caption field
- Replies: 3
- Views: 2496
Re: meta description pushed into caption field
Please provide an example record and instructions on how we can reproduce what you are seeing so that we may look into this for you.
- Mon Jun 05, 2017 2:39 pm
- Forum: Suggestions / Feature Requests
- Topic: Permanent Product Deletion
- Replies: 2
- Views: 2224
Re: Permanent Product Deletion
AllProWebTools was designed to address the following scenario: A product is created. This product is then sold to a number of customers and invoices are generated. The product is later discontinued and removed from the system. A customer calls and wants a copy of an invoice that included the discont...
- Mon Jun 05, 2017 12:19 pm
- Forum: Report a Bug
- Topic: International Shipping Coupon Invoice errors
- Replies: 2
- Views: 2403
Re: International Shipping Coupon Invoice errors
Thanks so much for the detailed report! We are looking into this now and will update you here when we have more information.
- Thu Jun 01, 2017 5:02 pm
- Forum: Suggestions / Feature Requests
- Topic: Make Menu Bar Vertical
- Replies: 2
- Views: 2060
Re: Make Menu Bar Vertical
We do not have a solution for this at this time, I am moving this post into our "Suggestions" area so that it can be considered for a future version release.
- Thu Jun 01, 2017 9:15 am
- Forum: Help / How to use AllProWebTools
- Topic: How to find information webinars
- Replies: 3
- Views: 4180
Re: How to find information webinars
In response to a shift in how our users prefer to contact us, the public webinars were discontinued on Feb 16 2017 due to extremely low attendance for several months prior. We noticed that our users were more and more preferring to access the personal support screenshares, rather than share their ti...
- Tue May 30, 2017 12:14 pm
- Forum: Report a Bug
- Topic: Invoice charges not adding up correctly
- Replies: 1
- Views: 1899
Re: Invoice charges not adding up correctly
Thanks for pointing this out. There was a calculation error when applying discounts under very specific conditions including when there was a pre-order. This has been addressed and you should not see this occur with future orders.
- Wed May 24, 2017 9:41 pm
- Forum: Help / How to use AllProWebTools
- Topic: Setting up email for someone with no domain
- Replies: 1
- Views: 2544
Re: Setting up email for someone with no domain
Yes: AllProWebTools will allow you to setup an account and send marketing emails to your contact list using a "from" email address that is from a free email account such as yahoo, gmail, hotmail, etc. You will need to send a verification email from AllProWebTools to your gmail or hotmail account to ...
- Mon May 22, 2017 1:46 pm
- Forum: Report a Bug
- Topic: Spell check in emails
- Replies: 1
- Views: 1782
Re: Spell check in emails
To my knowledge, spell check is already enabled. I suggest that you start a Support Screenshare so that we can see exactly what you are referring to.
- Mon May 22, 2017 1:44 pm
- Forum: Suggestions / Feature Requests
- Topic: CC or BCC on emails
- Replies: 1
- Views: 1571
Re: CC or BCC on emails
AllProWebTools is striving to improve company processes and remove redundancy, data replication, and time consumption. AllProWebTools is creating a new way to manage business that is a shift from the "norm" and may take some time to get used to. There should be no reason to CC anyone when using AllP...
- Mon May 22, 2017 1:39 pm
- Forum: Suggestions / Feature Requests
- Topic: Adding and seeing attachments on emails
- Replies: 1
- Views: 1712
Re: Adding and seeing attachments on emails
Thanks so much for the suggestion! The CRM Inbox WebTool is very new and we are continuing to improve it . Your suggestion is on the list for an upcoming new version. Until then, we are indicating that there is an attachment with a paperclip icon. This lets you know that you can go back to your regu...
- Fri May 19, 2017 3:00 pm
- Forum: Help / How to use AllProWebTools
- Topic: Is there a way to exclude lists of people when I send an email to a list
- Replies: 8
- Views: 6798
Re: Is there a way to exclude lists of people when I send an email to a list
Yes, this is already on the list for a future release here: http://allprowebtools.com/forum/viewtop ... f=5&t=3557
You will find it under "Email Marketing WebTool"
You will find it under "Email Marketing WebTool"
- Thu May 18, 2017 3:24 pm
- Forum: Report a Bug
- Topic: Facebook preview image is always the template image
- Replies: 6
- Views: 4342
Re: Facebook preview image is always the template image
The only image that FaceBook looks at is under the "Seo Information" tab and then where it says "Graph Image".
- Thu May 18, 2017 12:22 pm
- Forum: Help / How to use AllProWebTools
- Topic: How do I turn a picture into a link in an email?
- Replies: 3
- Views: 2578
Re: How do I turn a picture into a link in an email?
This is an issue caused by a recent update that has been rolled out to your web browser. This is affecting a number of our users and we are currently working on a solution. We will update this thread with further information as we make progress.
- Wed May 17, 2017 4:44 pm
- Forum: Help / How to use AllProWebTools
- Topic: Changing client to APWT SMTP
- Replies: 1
- Views: 2216
Re: Changing client to APWT SMTP
Sure, this account has now been upgraded!
- Wed May 17, 2017 1:51 pm
- Forum: Report a Bug
- Topic: Sending an email newsletter generated more than one email for each person on the list
- Replies: 2
- Views: 2885
Re: Sending an email newsletter generated more than one email for each person on the list
We have tracked down the source of this issue. A full explanation is available here: http://www.allprowebtools.com/forum/vie ... a8dd#p7181
- Wed May 17, 2017 1:51 pm
- Forum: Report a Bug
- Topic: ebay tool creating multiple listings
- Replies: 6
- Views: 4173
Re: ebay tool creating multiple listings
We have tracked down the source of this issue. A full explanation is available here: http://www.allprowebtools.com/forum/vie ... a8dd#p7181
- Wed May 17, 2017 1:50 pm
- Forum: Report a Bug
- Topic: Service Outage Report
- Replies: 1
- Views: 2004
Service Outage Report
Just after 6am MST today we began receiving notifications of a system fault in our infrastructure. This primarily affected the automated tasks process which is used to automatically run tasks such as: Sending scheduled emails out Sitemap updates RSS feed updates Dictionary page updates Subscription ...
- Wed May 17, 2017 12:30 pm
- Forum: Report a Bug
- Topic: ebay tool creating multiple listings
- Replies: 6
- Views: 4173
Re: ebay tool creating multiple listings
Thank you for the additional information on this. As we continue to track this issue, the answers to these additional questions would help: Is AllProWebTools currently reposting these same items every hour? or did it only try to re-post once? What time did it try to re-post these items? Was there on...
- Wed May 17, 2017 11:43 am
- Forum: Report a Bug
- Topic: Sending an email newsletter generated more than one email for each person on the list
- Replies: 2
- Views: 2885
Re: Sending an email newsletter generated more than one email for each person on the list
Thanks for reporting this, we will look into this right away and get back to you soon!
- Wed May 17, 2017 11:15 am
- Forum: Report a Bug
- Topic: ebay tool creating multiple listings
- Replies: 6
- Views: 4173
Re: ebay tool creating multiple listings
This may be related to your previous post here: http://www.allprowebtools.com/forum/viewtopic.php?f=1&t=3634&p=7118&sid=8f19fe5e1d002ceb3917efbe36889efb#p7118 Can you provide the names of one or two products that have been listed twice? Are these items that are being reposted the same as the ones th...
- Tue May 16, 2017 11:06 am
- Forum: Suggestions / Feature Requests
- Topic: BIGGER Workflow Timeline Text box
- Replies: 3
- Views: 2185
Re: BIGGER Workflow Timeline Text box
Wow! Only 30 minutes - how is that for a fast resolution!
- Mon May 15, 2017 4:20 pm
- Forum: Suggestions / Feature Requests
- Topic: Social media integration and importing
- Replies: 2
- Views: 2612
Re: Social media integration and importing
Thanks for considering us! AllProWebTools does not currently offer any social media integrations like the ones you have suggested. At this time, we do not have any plans to develop further in this area. We have had very few requests for such capability, and there are a number of tools available that...
- Mon May 15, 2017 4:16 pm
- Forum: Report a Bug
- Topic: Facebook preview image is always the template image
- Replies: 6
- Views: 4342
Re: Facebook preview image is always the template image
Facebook provides a tool where you can check for errors in your URL. Here is the tool: https://developers.facebook.com/tools/debug/ When I ran the URL that you provided on that tool, it told me that "Provided og:image URL, http://www.coachclientconnection.com/content/uploads/images_for_blog_posts/pl...
- Fri May 12, 2017 1:06 pm
- Forum: Help / How to use AllProWebTools
- Topic: Custom Fonts
- Replies: 5
- Views: 3490
Re: Custom Fonts
Due to the security vulnerabilities of fonts (see these links: https://security.stackexchange.com/questions/91347/how-can-a-font-be-used-for-privilege-escalation and https://security.stackexchange.com/questions/123131/how-to-detect-suspicious-content-in-a-truetype-font-ttf-font-file) These vulnerabi...
- Thu May 11, 2017 3:14 pm
- Forum: Help / How to use AllProWebTools
- Topic: Make Sign up Box Horizontal
- Replies: 15
- Views: 12431
Re: Make Sign up Box Horizontal
Sure! Can you provide a URL with a vertical example so that we can provide you with modification code that will make it horizontal?
- Thu May 11, 2017 1:26 pm
- Forum: Help / How to use AllProWebTools
- Topic: Custom Fonts
- Replies: 5
- Views: 3490
Re: Custom Fonts
Here is a video with information on loading custom fonts, does this help:
- Thu May 04, 2017 10:04 pm
- Forum: Help / How to use AllProWebTools
- Topic: Filter or hide emails on dashboard
- Replies: 1
- Views: 1722
Re: Filter or hide emails on dashboard
The CRM Email Inbox WebTool was created as a collaborative tool. The idea being to bring all business communications with clients under a single dashboard accessible to all colleagues. Considering this, we do not recommend using high level email addresses such as the CEO's email address. It was inte...
- Thu May 04, 2017 9:54 pm
- Forum: Help / How to use AllProWebTools
- Topic: Import contacts via picture of business card
- Replies: 1
- Views: 2242
Re: Import contacts via picture of business card
Great question! There are currently a number of apps on the market that you can use to scan business cards. Most of these apps can export all of the data as a CSV. This is a file format that is easily imported into AllProWebTools. Here is a video that explains how to import contacts from CSV: tdogmQ...
- Tue May 02, 2017 8:58 pm
- Forum: Help / How to use AllProWebTools
- Topic: View for recently added contacts
- Replies: 1
- Views: 1920
Re: View for recently added contacts
Of course! On the main Console Dashboard, there is a box to the left that says "Summary". The row shows "leads". You can click the word "Leads" to be taken to a chart that will show you the total number of leads entered per month (This will be based on the time range that you selected in the top rig...
- Tue May 02, 2017 8:47 pm
- Forum: Help / How to use AllProWebTools
- Topic: mock up site--strange website
- Replies: 1
- Views: 1867
Re: mock up site--strange website
We addressed this issue in our ScreenShare Support session with you today. Let us know if you need anything else!
- Tue May 02, 2017 8:46 pm
- Forum: Help / How to use AllProWebTools
- Topic: Ebay listing issue
- Replies: 6
- Views: 3912
Re: Ebay listing issue
If you are getting errors, that means that it is still trying to post and it will continue to try until it is successful. I think you will be ok once the ebay ban is lifted.
- Mon May 01, 2017 3:58 pm
- Forum: Help / How to use AllProWebTools
- Topic: Email campaign - do they get the email multiple times?
- Replies: 2
- Views: 2498
Re: Email campaign - do they get the email multiple times?
They will only be enrolled in the campaign once, but this will trigger multiple "thank you" emails (the first email in the campaign) to be sent. We are already addressing this issue on leadboxes that are on an AllProWebTools website. For WordPress websites that use the AllProWebTools plugin , we are...
- Fri Apr 28, 2017 4:36 pm
- Forum: Help / How to use AllProWebTools
- Topic: Release A Website A Record
- Replies: 1
- Views: 1705
Re: Release A Website A Record
The process for putting a website live is now automated. While logged into the account to make live, choose "Website" -> "My Webpages". At the top of the screen you will see a blue alert bar that says "Want to go live?" Click on that alert to be taken through the process. The Go LIve system will ask...
- Fri Apr 28, 2017 1:16 pm
- Forum: Help / How to use AllProWebTools
- Topic: Change the default
- Replies: 3
- Views: 3246
Re: Change the default
From the main menu select "Settings" -> "Administrator". Then in the Theme Editor select "Create Buyer". This will give you the HTML template where you can edit the default behavior of the "checkbox". Change the value from a "1" to a "0".
- Fri Apr 28, 2017 1:05 pm
- Forum: Report a Bug
- Topic: Emails showing up as invalid
- Replies: 3
- Views: 2834
Re: Emails showing up as invalid
It may be best to assist you with this issue via our screenshare support, here are the instructions to start a screenshare support:
- Wed Apr 26, 2017 4:26 pm
- Forum: Report a Bug
- Topic: contact info not saving
- Replies: 3
- Views: 2810
Re: contact info not saving
I just logged into your account and changed the name to "Dave Testthisout" - it worked right away. I would suggest checking your Internet connection.
- Wed Apr 26, 2017 1:56 pm
- Forum: Help / How to use AllProWebTools
- Topic: Becoming a member of an APWT website
- Replies: 3
- Views: 3150
Re: Becoming a member of an APWT website
Yes, once they login, they can go to the "my account" page and access all of their ordering history.
- Wed Apr 26, 2017 1:00 pm
- Forum: Help / How to use AllProWebTools
- Topic: Has the "You have an abandoned cart" notifier been eliminated?
- Replies: 4
- Views: 3100
Re: Has the "You have an abandoned cart" notifier been eliminated?
There is a checkbox on the screen where they enter their shipping address that allows them to purchase without creating an account.
- Wed Apr 26, 2017 12:59 pm
- Forum: Help / How to use AllProWebTools
- Topic: Becoming a member of an APWT website
- Replies: 3
- Views: 3150
Re: Becoming a member of an APWT website
If someone purchases a membership without creating a login and password, they can go to the login screen and follow the instructions in this video to have a new password generated and sent to them. Their email address will be their login.
- Mon Apr 24, 2017 11:46 am
- Forum: Help / How to use AllProWebTools
- Topic: removing the "email to a friend" option on a product
- Replies: 3
- Views: 13948
Re: removing the "email to a friend" option on a product
Yes, you can use the CSS to hide the class "socialwidgets"
- Mon Apr 24, 2017 10:18 am
- Forum: Help / How to use AllProWebTools
- Topic: Changing How They Heard about Us Options
- Replies: 3
- Views: 2692
Re: Changing How They Heard about Us Options
You cannot delete a Marketing Source one it has been used on a CRM Record because then you would lose the information about how you found that client.
- Mon Apr 24, 2017 10:16 am
- Forum: Help / How to use AllProWebTools
- Topic: Email Correspondence
- Replies: 3
- Views: 2676
Re: Email Correspondence
Yes, when using the CRM Inbox, emails copied into your CRM are limited to 4,000 characters.
- Fri Apr 21, 2017 3:06 pm
- Forum: Help / How to use AllProWebTools
- Topic: Email looks different in preview than when received through email client
- Replies: 4
- Views: 2828
Re: Email looks different in preview than when received through email client
To my knowledge, the templates provided should be compatible. It is possible, while customizing them to your branding, that a new (or changed) element has caused an HTML issue that is no longer compatible. Just ONE example of this that we have seen in the past is when someone loads a logo image that...
- Fri Apr 21, 2017 2:51 pm
- Forum: Report a Bug
- Topic: Emails showing up as invalid
- Replies: 3
- Views: 2834
Re: Emails showing up as invalid
Does this forum post help you: http://allprowebtools.com/forum/viewtop ... it=invalid
- Thu Apr 20, 2017 3:43 pm
- Forum: Help / How to use AllProWebTools
- Topic: Email looks different in preview than when received through email client
- Replies: 4
- Views: 2828
Re: Email looks different in preview than when received through email client
What a great question! Nowdays - your customers will be viewing your emails on a multitude of different devices! Each of these devices will render the look of your emails slightly differently. Internet Explorer will render differently than Firefox. There are also a number of different email services...
- Thu Apr 20, 2017 12:45 pm
- Forum: Suggestions / Feature Requests
- Topic: Calendar Scheduler - Email Reminders to Meeting Invites
- Replies: 1
- Views: 1975
Re: Calendar Scheduler - Email Reminders to Meeting Invites
Great suggestion! Does anyone else want to vote for this new feature?
Post your vote in this thread.
Post your vote in this thread.
- Wed Apr 19, 2017 3:44 pm
- Forum: Help / How to use AllProWebTools
- Topic: Add new products to existing coupon codes?
- Replies: 5
- Views: 3673
Re: Add new products to existing coupon codes?
ok, your products have been added - please test them out and verify that everything is working correctly.
- Wed Apr 19, 2017 3:14 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to automatically fill email templates with contact info?
- Replies: 7
- Views: 4079
Re: How to automatically fill email templates with contact info?
There are many variables involved with the issue that you are experiencing. The best way to assist you would be via our Support Screenshare system. Please watch this video for instructions on how to start a Support Screenshare:
- Wed Apr 19, 2017 12:50 pm
- Forum: Suggestions / Feature Requests
- Topic: Manage image and files
- Replies: 1
- Views: 2057
Re: Manage image and files
This is a great suggestion! We will look into this for a future version.
Thanks so much!
Thanks so much!