Search found 174 matches

by Chopper326
Mon Dec 12, 2022 12:24 pm
Forum: Help / How to use AllProWebTools
Topic: How to Save Logos and URLs in a Transactional Email
Replies: 4
Views: 979

Re: How to Save Logos and URLs in a Transactional Email

Can you tell me how did you add those images to your email body?
by Chopper326
Mon Nov 28, 2022 5:20 am
Forum: Help / How to use AllProWebTools
Topic: Email limit went from 5000 to 100
Replies: 1
Views: 3355

Re: Email limit went from 5000 to 100

You can go to the 'Reports' > 'Email Reports' > 'Emails Sent ' to see the amount of bounces and spam complaints you've received 1.png You can learn more about the bounces here: OGFAVZYbviA Also, you can take our Email Training Course to reinstate your AllProWebTools-SMTP by go to the 'Marketing' > '...
by Chopper326
Mon Nov 21, 2022 5:28 am
Forum: Help / How to use AllProWebTools
Topic: Adding Leads to Campaigns
Replies: 1
Views: 640

Re: Adding Leads to Campaigns

If you added them to the same campaign, those contacts will be ignored by the system and will only receive your campaign once.
by Chopper326
Thu Nov 17, 2022 5:57 am
Forum: Help / How to use AllProWebTools
Topic: How to restart a campaign
Replies: 7
Views: 1351

Re: How to restart a campaign

1 - First, you can clean your email list: https://www.allprowebtools.com/EMTC9/ 2 - When it's cleaned, you can upload the email list to AllProWebTools: tdogmQVyxlI 3 - You can add your email list to marketing campaign by: a - adding them to your campaign directly by: a.1 - click on the amount of 'Pa...
by Chopper326
Wed Nov 16, 2022 5:40 am
Forum: Help / How to use AllProWebTools
Topic: How to restart a campaign
Replies: 7
Views: 1351

Re: How to restart a campaign

You can simply restart a campaign by flipping the switch as the screenshot shown above
by Chopper326
Fri Nov 11, 2022 12:38 pm
Forum: Help / How to use AllProWebTools
Topic: Account Suspended and Email Limit
Replies: 3
Views: 1049

Re: Account Suspended and Email Limit

I'm seeing that your account is active and the send limit is at 200/hour screenshot-c4242.allprowebtools-s2.com-2022.11.11-13_34_03.png You can learn more about how you can easily raise your send limit by taking this email training course: https://www.allprowebtools.com/Email-Marketing-Training-Cour...
by Chopper326
Fri Oct 28, 2022 5:43 am
Forum: Help / How to use AllProWebTools
Topic: /github.com/PHPMailer, cannot send email
Replies: 1
Views: 687

Re: /github.com/PHPMailer, cannot send email

I see that there's an error message saying
screenshot-c4467.allprowebtools-s3.com-2022.10.28-07_18_59.png
screenshot-c4467.allprowebtools-s3.com-2022.10.28-07_18_59.png (72.19 KiB) Viewed 683 times
You can always get the new password from your Sendgrid account.

This blog will show you how: https://www.allprowebtools.com/How-to-s ... oWebTools/
by Chopper326
Wed Oct 26, 2022 5:30 am
Forum: Help / How to use AllProWebTools
Topic: Delete old contacts inside of tag
Replies: 1
Views: 511

Re: Delete old contacts inside of tag

You can always upload the same list of contacts into a different tag. First, create a new tag for your new list. Then you can check the 'Tag Existing Records' check box at the 'Step 4' on the Import Contacts page screenshot-c220.allprowebtools-demo.com-2022.10.26-07_23_44.png Please do not forget to...
by Chopper326
Sat Oct 22, 2022 5:22 am
Forum: Help / How to use AllProWebTools
Topic: Clients can't see secondary payment processor
Replies: 5
Views: 957

Re: Clients can't see secondary payment processor

Please go to Settings -> Payment Methods and change the Primary Processor to "Square" and then toggle the switch that says "PayPal Standard".
by Chopper326
Wed Oct 19, 2022 8:28 am
Forum: Help / How to use AllProWebTools
Topic: Clients can't see secondary payment processor
Replies: 5
Views: 957

Re: Clients can't see secondary payment processor

You can add the secondary processor like this on your website
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1.png (30.16 KiB) Viewed 947 times
Please go to the 'Settings' > 'Payment Method' then you can toggle the switch for Paypal standard
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2.png (90.36 KiB) Viewed 947 times
by Chopper326
Fri Oct 07, 2022 5:53 am
Forum: Help / How to use AllProWebTools
Topic: shipping rates
Replies: 3
Views: 765

Re: shipping rates

You can find the weight by going to the 'Store' > 'Products' then click on the edit button
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by Chopper326
Fri Oct 07, 2022 5:52 am
Forum: Help / How to use AllProWebTools
Topic: index extension page?
Replies: 2
Views: 672

Re: index extension page?

I was unable to find any information about "index extension page"
Screenshot from 2022-10-07 07-51-51.png
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by Chopper326
Thu Oct 06, 2022 5:16 am
Forum: Help / How to use AllProWebTools
Topic: Email Sender Name
Replies: 1
Views: 557

Re: Email Sender Name

You can go to the 'Settings' > 'Company Information' then you can scroll down to edit your 'Email Name'

This video will show you how to send emails from a different name or email address:

by Chopper326
Tue Oct 04, 2022 6:04 am
Forum: Report a Bug
Topic: Copying Tags created THIRTY duplicates
Replies: 3
Views: 869

Re: Copying Tags created THIRTY duplicates

I'm seeing that there're only 42 contacts in the 'Trusted Expert Prospect' tag, not 800+
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1.png (53.89 KiB) Viewed 867 times
It looks like the system works correctly.
by Chopper326
Tue Oct 04, 2022 5:59 am
Forum: Report a Bug
Topic: emails sent 3 hours after the scheduled time
Replies: 6
Views: 2029

Re: emails sent 3 hours after the scheduled time

I've changed the timezone settings on both of your accounts from Pacific Time to Eastern Time. Please let me know if you see this happen again.
by Chopper326
Tue Oct 04, 2022 5:52 am
Forum: Help / How to use AllProWebTools
Topic: Emails are not forwarding from my Outlook to AllProWebTools
Replies: 1
Views: 508

Re: Emails are not forwarding from my Outlook to AllProWebTools

We have looked into your issue and have found that your configuration is correct, however, there is an error message coming from your Outlook email. You have purchased email services from Microsoft for Outlook. Your Outlook is showing this error for every message: Remote Server returned '550 5.7.520...
by Chopper326
Thu Sep 29, 2022 11:42 am
Forum: Report a Bug
Topic: Emails not being sent
Replies: 4
Views: 1535

Re: Emails not being sent

Hi Leo! I understand the issue that you are experiencing at the moment and we are working on addressing it as we speak.

I see that your Sendgrid password is saved on your password manager now.

Can you provide me with the verification code that texted to your phone?
by Chopper326
Wed Sep 14, 2022 5:57 am
Forum: Help / How to use AllProWebTools
Topic: Permanently delete a dictionary term
Replies: 3
Views: 730

Re: Permanently delete a dictionary term

Can you tell me which term you have just deleted so I can look into this for you?
by Chopper326
Wed Sep 14, 2022 5:53 am
Forum: Help / How to use AllProWebTools
Topic: replace sender email, accomodate same campaigns
Replies: 1
Views: 164

Re: replace sender email, accomodate same campaigns

If you replace the 'From Email' in company information page, the system will send out emails with the replaced sender email
by Chopper326
Wed Sep 14, 2022 5:52 am
Forum: Help / How to use AllProWebTools
Topic: remove bounced emails
Replies: 1
Views: 184

Re: remove bounced emails

The system allows you to simply group all of these contacts into a tag, you can create a new tag on this page. You can go to the 'Contacts' > 'Manage Tags' 1.png If you scroll down the page, you will see the 'Tag all contacts that have bounced (invalid)' box. And then select the name of the tag you'...
by Chopper326
Tue Sep 13, 2022 8:32 am
Forum: Help / How to use AllProWebTools
Topic: How to Suspend or Deactivate a [SYSTEM] Email
Replies: 1
Views: 222

Re: How to Suspend or Deactivate a [SYSTEM] Email

You can copy the words you wants from the email template that is NOT system template into the one that is a [SYSTEM] email.
by Chopper326
Mon Sep 12, 2022 5:36 am
Forum: Help / How to use AllProWebTools
Topic: Download Contacts with Custom Fields
Replies: 4
Views: 391

Re: Download Contacts with Custom Fields

The difference is: The file you download from the "Download Contacts" section will only provide you with the general information that shows on the CRM page. But the file you download from the "Download Contacts with Custom Fields" section will include all of the data from the Custom Fields you've cr...
by Chopper326
Tue Aug 30, 2022 8:15 am
Forum: Help / How to use AllProWebTools
Topic: Unsubscribe Button Not Working
Replies: 1
Views: 190

Re: Unsubscribe Button Not Working

Can you start a screen share so we can have a look into this together?

Otherwise, can you provide me with screenshots of the email after a user clicks on the unsubscribe link?
by Chopper326
Tue Aug 16, 2022 6:38 am
Forum: Help / How to use AllProWebTools
Topic: how to pull customers that have ordered within 1 year
Replies: 5
Views: 675

Re: how to pull customers that have ordered within 1 year

I don't know what you did wrong, can you try it again?
by Chopper326
Mon Aug 15, 2022 9:08 am
Forum: Help / How to use AllProWebTools
Topic: how to pull customers that have ordered within 1 year
Replies: 5
Views: 675

Re: how to pull customers that have ordered within 1 year

Hi Lola! To download the list of buyers who have placed an order within a certain timeframe, You can go to the 'Contacts' -> 'Manage Tags' to first create a tag with the name that you choose. After you have created the tag name, then you can select the date you want from the calendar tool which loca...
by Chopper326
Wed Aug 10, 2022 1:05 pm
Forum: Help / How to use AllProWebTools
Topic: Marketing Campaign Email Trigger Error
Replies: 1
Views: 244

Re: Marketing Campaign Email Trigger Error

Hey Matt! I'm here to help! While we were on the call together, I just found out that you can't create a remove campaign if the 'unmatched emails' is empty from the past 2 days. Since yours is a new account, this is why I advised to send an email from 1 personal email address to your AllProWebTools ...
by Chopper326
Tue Aug 02, 2022 10:49 am
Forum: Help / How to use AllProWebTools
Topic: Google Analytics
Replies: 5
Views: 492

Re: Google Analytics

The support team at Google would be most qualified to assist you with Google Analytics.
by Chopper326
Tue Aug 02, 2022 9:00 am
Forum: Help / How to use AllProWebTools
Topic: Google Search Console unable to read sitemap
Replies: 5
Views: 521

Re: Google Search Console unable to read sitemap

When I clicked on the link, I am able to see the sitemap.
realnoni.png
realnoni.png (113.9 KiB) Viewed 499 times
Can you see the same information when you click the link?
by Chopper326
Thu Jul 21, 2022 10:35 am
Forum: Suggestions / Feature Requests
Topic: Moving Files from One Folder to Another
Replies: 3
Views: 1291

Re: Moving Files from One Folder to Another

This ability already exists. You can hold your mouse button and drag the image you want to move into different places.
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1.png (151.43 KiB) Viewed 1274 times
Or you can use the right mouse button to "cut" or "copy" the image and then use the paste button to move them to a new location.
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3.png (69.69 KiB) Viewed 1274 times
by Chopper326
Wed Jul 20, 2022 6:40 am
Forum: Report a Bug
Topic: email address valid but showing red x
Replies: 9
Views: 4326

Re: email address valid but showing red x

Sometimes when you copy an email address from other places such as a document file, there can be a 'blank space' included with the email address. I am able to successfully save and edited email addresses on my end. Please try to type in the email address again manually and you can let us know if the...
by Chopper326
Tue Jul 19, 2022 7:35 am
Forum: Help / How to use AllProWebTools
Topic: Text Messaging more than 10 people
Replies: 1
Views: 176

Re: Text Messaging more than 10 people

Please see information we provided in this blog on how you can text many people at the same time: https://www.allprowebtools.com/Text-Mes ... Marketing/
by Chopper326
Mon Jul 18, 2022 9:44 am
Forum: Help / How to use AllProWebTools
Topic: Not sending my emails
Replies: 1
Views: 158

Re: Not sending my emails

From what I've seen on our screenshare, we found out that your Mailgun account has been disabled.

You can reach out to Mailgun for more information and ask for reactivation.

Please feel free to contact us back.
by Chopper326
Wed Jul 13, 2022 9:34 am
Forum: Help / How to use AllProWebTools
Topic: Using a Coupon Code on a Web Page
Replies: 1
Views: 168

Re: Using a Coupon Code on a Web Page

Hi! Does this answer your question? :





You can also set the limit of qty available for your event by setting the inventory amount as explained here: https://www.allprowebtools.com/Product- ... anagement/
by Chopper326
Thu Jul 07, 2022 6:31 am
Forum: Help / How to use AllProWebTools
Topic: Where to Find Our Template for Invoicing
Replies: 5
Views: 1235

Re: Where to Find Our Template for Invoicing

The answer was given to you above by Pichamon
by Chopper326
Tue Jul 05, 2022 6:10 am
Forum: Help / How to use AllProWebTools
Topic: Marketing Campaign details
Replies: 3
Views: 461

Re: Marketing Campaign details

To view the name of marketing campaign for each sign-up box, you can go to the 'Contacts' then 'Sign-Up Boxes' realnoni1.png Please click on the 'Edit' button for campaign that you would like to edit realnoni2.png Now if you scroll down to see the 'Settings' box, you can see the name of the campaign...
by Chopper326
Thu Jun 30, 2022 5:40 am
Forum: Help / How to use AllProWebTools
Topic: Looking at the themes...
Replies: 3
Views: 335

Re: Looking at the themes...

Please go to the 'Settings' then 'Theme' and you will see the current theme you are using
debbie1.png
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by Chopper326
Thu Jun 30, 2022 5:37 am
Forum: Report a Bug
Topic: editing blog not possible on Mac
Replies: 1
Views: 551

Re: editing blog not possible on Mac

From the image you've attached, it looks like you are using window mode on your browser. You can try to maximize your window to fullscreen. Also you can press 'CTRL/Command and tap 0' to make sure your browser is not zoomed in. If you are editing on a small screen, you may need to press CTRL/Command...
by Chopper326
Wed Jun 22, 2022 2:24 pm
Forum: Suggestions / Feature Requests
Topic: Domain Suppression List
Replies: 1
Views: 995

Re: Domain Suppression List

Thank you for your suggestion Danny! This is a great list.
by Chopper326
Wed Jun 22, 2022 11:23 am
Forum: Help / How to use AllProWebTools
Topic: Correcting page links
Replies: 6
Views: 454

Re: Correcting page links

Yes, you're correct Debbie. Facebook shows you the admin page because you're logged in
by Chopper326
Tue Jun 21, 2022 10:20 am
Forum: Help / How to use AllProWebTools
Topic: Customer List from all time sales
Replies: 6
Views: 510

Re: Customer List from all time sales

You can find the following videos by doing a Google Search for "AllProWebTools delete contacts" and "AllProWebTools import contacts" You can also do a Search on YouTube for "AllProWebTools delete contacts" and "AllProWebTools import contacts" Deleting contacts by tag: gaTi0IeSR74 Importing contacts:...
by Chopper326
Tue Jun 21, 2022 6:09 am
Forum: Help / How to use AllProWebTools
Topic: Permissions for Owner
Replies: 1
Views: 168

Re: Permissions for Owner

Thank you for reporting this. Your permission has been reset now.
by Chopper326
Tue Jun 21, 2022 6:05 am
Forum: Help / How to use AllProWebTools
Topic: Webpages that need editing
Replies: 3
Views: 259

Re: Webpages that need editing

I am happy to help you. Can you please state your question in a single sentence so I can understand what you need?
by Chopper326
Tue Jun 21, 2022 6:03 am
Forum: Help / How to use AllProWebTools
Topic: Customer List from all time sales
Replies: 6
Views: 510

Re: Customer List from all time sales

I am happy to help you. Can you please state your question in a single sentence so I can understand what you need?
by Chopper326
Mon Jun 13, 2022 1:05 pm
Forum: Help / How to use AllProWebTools
Topic: Importing a list of new products..HOW
Replies: 5
Views: 362

Re: Importing a list of new products..HOW

Hey Debbie! When you open the downloaded CSV file of your products, please have a look at the second column in the file. The second column where it says 'Public 1/0' is what indicates the current products status: 1 = available products 0 = those that you didn't hold anymore You can edit the file and...
by Chopper326
Fri Jun 10, 2022 10:41 am
Forum: Help / How to use AllProWebTools
Topic: Automatically Remove People from my campaigns
Replies: 1
Views: 138

Re: Automatically Remove People from my campaigns

Hey Jerome! Your question was previously answered here: viewtopic.php?f=3&t=4622&hilit=remove
by Chopper326
Thu Jun 09, 2022 11:58 am
Forum: Help / How to use AllProWebTools
Topic: Exporting Product List
Replies: 1
Views: 150

Re: Exporting Product List

You can go to the 'Store' > 'Products' 4.png then click on the 'Edit Products' button 5.png You can toggle the switch to be 'Private' and do not forget to click 'Save' 6.png This way, you will still have them in your inventory but they're not going to be available in search engines. You can try to d...