Search found 89 matches
- Fri Oct 01, 2021 5:50 pm
- Forum: Report a Bug
- Topic: Format of webpage
- Replies: 8
- Views: 7632
Re: Format of webpage
Please see the two images, one with the working GRID and the other without. Thanks! I have looked into the issue and the web page was created without a grid. You can duplicate a web page that has a grid layout that you would like to use and copy the content of this page into that page. That will cr...
- Thu Sep 30, 2021 8:29 pm
- Forum: Help / How to use AllProWebTools
- Topic: Chat Widget
- Replies: 5
- Views: 5710
Re: Chat Widget
Can you please clarify? It seems what you and your client are referring to are two separate things.
- Tue Sep 28, 2021 1:27 pm
- Forum: Help / How to use AllProWebTools
- Topic: Email invoices
- Replies: 2
- Views: 1315
Re: Email invoices
We have addressed the issue. Your invoice emails will display Order Details information.
Here's a video on more ways you can edit you email invoice:
Here's a video on more ways you can edit you email invoice:
- Tue Sep 28, 2021 11:13 am
- Forum: Help / How to use AllProWebTools
- Topic: Email invoices
- Replies: 2
- Views: 1315
Re: Email invoices
Thank you for bringing this to our attention. We will look into this issue and reply here once the issue has been addressed.
- Wed Sep 22, 2021 4:07 pm
- Forum: Help / How to use AllProWebTools
- Topic: Account Disabled From Sending Emails
- Replies: 11
- Views: 4590
Re: Account Disabled From Sending Emails
You will be able to schedule the blast 1 hour before the time of 9am mst/ 11am est.
- Wed Sep 22, 2021 8:57 am
- Forum: Help / How to use AllProWebTools
- Topic: Account Disabled From Sending Emails
- Replies: 11
- Views: 4590
Re: Account Disabled From Sending Emails
I have escalated the issue to my Level 2 support for review.
Option 2 from: https://www.allprowebtools.com/The-War-Against-SPAM/ - has been approved. You will be able to send out your next mass email blasts at 9am mst, 11am est.
Option 2 from: https://www.allprowebtools.com/The-War-Against-SPAM/ - has been approved. You will be able to send out your next mass email blasts at 9am mst, 11am est.
- Tue Sep 14, 2021 10:29 am
- Forum: Help / How to use AllProWebTools
- Topic: Help with name servers
- Replies: 1
- Views: 1291
Re: Help with name servers
All that is needed is to change the nameservers back to these: henry.ns.cloudflare.com / rihana.ns.cloudflare.com
- Wed Aug 25, 2021 1:05 pm
- Forum: Help / How to use AllProWebTools
- Topic: AllProWebTools Link Showing Up in Unbranded Emails
- Replies: 14
- Views: 6324
Re: AllProWebTools Link Showing Up in Unbranded Emails
I have sent 5 emails, using 3 different templates and have not been able to replicate the issue. Here is what I receive:
Can you provide a screenshot that shows the date when the email was received?
Can you provide a screenshot that shows the date when the email was received?
- Fri Aug 13, 2021 2:59 pm
- Forum: Report a Bug
- Topic: People are not being put in the remove from campaign
- Replies: 3
- Views: 2412
Re: People are not being put in the remove from campaign
The shortest amount of time you can adjust Email Reply Campaign Delay to is 5 minutes. Typically autoreply emails are suppose to happen almost instantaneously, however there have been times when an autoreply email or out of office email has been received after a minute or two into the recipients ema...
- Thu Aug 05, 2021 3:50 pm
- Forum: Help / How to use AllProWebTools
- Topic: Email Campaign Send Limits
- Replies: 1
- Views: 5214
Re: New Campaigns
There is an email sending limit that can be viewed by going to Marketing then Reputation. There in the Sending Reputation section you can view your send limit per hour. As you send more emails your account will 'warm up' and your send limit will continue to increase. This will also increase the amou...
- Wed Aug 04, 2021 8:54 am
- Forum: Help / How to use AllProWebTools
- Topic: Restarting old campaign
- Replies: 8
- Views: 1116
Re: Restarting old campaign
Hey Tommie I'm not sure if I have Tools 5.0? also not sure how to provide you with the campaign ID of the campaign to restart. An example would be great. It would be easier to type out the steps so I will know where to locate the number or information. Thanks! The campaign ID can be found on the le...
- Wed Aug 04, 2021 8:53 am
- Forum: Help / How to use AllProWebTools
- Topic: Restarting old campaign
- Replies: 8
- Views: 1116
Re: Restarting old campaign
Hey Tommie, I know how to convert the videos, the last time we were on the phone I never started the video, but you said it was recording already, I just wasn't sure if it was controlled on your end since I never started the recording. At the end of a call it always prompt me with the conversion to...
- Mon Aug 02, 2021 3:45 pm
- Forum: Help / How to use AllProWebTools
- Topic: Restarting old campaign
- Replies: 8
- Views: 1116
Re: Restarting old campaign
Hey Tommie thanks for responding. When \we got through with our zoom meeting I was never prompted to save or select where to save video that was recorded. Would you have access to video so I can log it with other video reference points? You mentioned it was being recorded. When the zoom call is ove...
- Mon Aug 02, 2021 2:36 pm
- Forum: Report a Bug
- Topic: People are saying they replied and still getting emails
- Replies: 1
- Views: 1023
Re: People are saying they replied and still getting emails
Can you provide the contact ID#s of the 4 people so we can look into this for you. The contact Id can be found on the crm record as shown below:
- Mon Aug 02, 2021 2:28 pm
- Forum: Help / How to use AllProWebTools
- Topic: Restarting old campaign
- Replies: 8
- Views: 1116
Re: Restarting old campaign
How to restart a campaign once it's been idling too long. please send numbered steps along with video thanks! There are two ways this can be accomplished: You can provide us with the campaign ID of the campaign you would like to restart You can create a brand new campaign. You can find the numbered...
- Fri Jul 30, 2021 11:17 am
- Forum: Help / How to use AllProWebTools
- Topic: Emails held from sending on the weekend
- Replies: 1
- Views: 477
Re: Emails held from sending on the weekend
We have addressed the issue and emails that are sent from a campaign that fall on a weekend will be sent on the following Monday at 9am when the toggle "Do Not Send Email Campaigns on Weekends" is active.
- Wed Jul 28, 2021 11:15 am
- Forum: Suggestions / Feature Requests
- Topic: importing/exporting
- Replies: 5
- Views: 2864
Re: importing/exporting
I just experienced a similar issue, and it has now been fixed. You may want to try uploading your contacts again.
- Tue Jul 20, 2021 9:10 am
- Forum: Help / How to use AllProWebTools
- Topic: Deleting Campaign & re-starting. How to?
- Replies: 3
- Views: 654
Re: Deleting Campaign & re-starting. How to?
1.If i delete campaign is it only deleted from campaign or is it deleted from CRM? 2. If it's not deleted from CRM how could I delete from CRM. 3. If I deleted leads ( Industry) from CRM, and the decided to reinstall the same list will the system remember the list or actions that was taken when lis...
- Tue Jul 20, 2021 9:04 am
- Forum: Help / How to use AllProWebTools
- Topic: Cleaning Company info. while in CRM
- Replies: 1
- Views: 395
Re: Cleaning Company info. while in CRM
There are two ways this can be accomplished: 1. You can go to each individual contact page and update the information manually. 2. You can delete contacts by the tag and import the list again with the updated information in the URL. Keep in mind that deleting these contacts by tag will also remove t...
- Tue Jul 20, 2021 8:23 am
- Forum: Help / How to use AllProWebTools
- Topic: Deleting Campaign & re-starting. How to?
- Replies: 3
- Views: 654
Re: Deleting Campaign & re-starting. How to?
If I delete campaign with 2 leads list attached to it, when reloading campaign will both list attached to campaign get sent out together or will that be something I will have to set, or if not can I get a step by step on how to achieve task. Currently all campaigns have been turned off but need to ...
- Thu Jul 15, 2021 12:48 pm
- Forum: Help / How to use AllProWebTools
- Topic: Active & Inactive Campaign
- Replies: 1
- Views: 391
Re: Active & Inactive Campaign
You can create a new campaign with the same actions to restart the campaign. If you are wanting to send emails at certain times and dates outside of your campaign, you may find it beneficial to send email blasts instead. With this, you can schedule one bulk email to go out to your contacts at a cert...
- Mon Jul 12, 2021 2:47 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to add AllProWebTools to my Phone and Tablet
- Replies: 1
- Views: 407
Re: How to add AllProWebTools to my Phone and Tablet
You can download the AllProWebTools App from the Google Play Store or the Apple App Store. You can also access your account via web browser on your phone(Google Chrome, Safari, Brave, etc.) You can use the same login information used on your desktop or laptop, to log into the AllProWebTools App or a...
- Mon Jul 12, 2021 1:10 pm
- Forum: Help / How to use AllProWebTools
- Topic: Reactivating a campaign
- Replies: 7
- Views: 920
Re: Reactivating a campaign
If actions were schedule but did not send due to your campaign being inactive, it may be in your best interest to create new campaigns if you would like the actions to go out at the scheduled times.
- Mon Jul 12, 2021 10:46 am
- Forum: Help / How to use AllProWebTools
- Topic: Reactivating a campaign
- Replies: 7
- Views: 920
Re: Reactivating a campaign
Let's say today being 7-12-21 and I had a campaign of 7 emails that I created 6-1-21 and it was turned of or inactivated with 7emails never sent, when I activate campaign it will send all 7 emails out 1 per hr, until all emails has been sent out to complete last months task or action? That is corre...
- Mon Jul 12, 2021 10:02 am
- Forum: Help / How to use AllProWebTools
- Topic: Reactivating a campaign
- Replies: 7
- Views: 920
Re: Reactivating a campaign
The actions are the steps within your campaign and are used to build out your campaign. Actions can consist of emails, text, or even task.
- Mon Jul 12, 2021 8:28 am
- Forum: Help / How to use AllProWebTools
- Topic: Marketing Campaign Not Working
- Replies: 3
- Views: 795
Re: Marketing Campaign Not Working
Does this help:
- Mon Jul 12, 2021 8:20 am
- Forum: Help / How to use AllProWebTools
- Topic: Reactivating a campaign
- Replies: 7
- Views: 920
Re: Reactivating a campaign
By going to Marketing and then Marketing Campaigns - you can switch campaigns from inactive to active and vice versa. Nothing else is need to reactivate a campaign, however keep in mind that once the campaign is reactivated, any action that was not sent due to being inactive will start sending on th...
- Mon Jul 12, 2021 8:13 am
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1735
Re: campaign
When looking through the account. The campaign named " Houston Warehousing" was inactive and then reactivated. Currently it is inactive. When a campaign is reactivated, the system will send all actions that were not sent while the campaign was inactive. For example: Campaign "A" has 7 emails schedu...
- Fri Jul 09, 2021 9:55 am
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1735
Re: campaign
Does this help:Frederick4051 wrote: ↑Fri Jul 09, 2021 1:35 amHow to send individual leads personal emails once they have opened email in campaign?
- Fri Jul 09, 2021 9:48 am
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1735
Re: campaign
How to rename tags and campaign names if possible? To rename tags you would go to Contact then Manage tags. You would then click on the name you would like to edit, then retype the name in the "Tag Name" field. To rename campaign you would go to Marketing then Marketing Campaigns. You would then cl...
- Fri Jul 09, 2021 8:58 am
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1735
Re: campaign
I did not work on warehouse yesterday the only email campaign i worked on yesterday was setting up Data Analyst. I set my campaign to start yesterday with only one campaign that dave walked me through. Yesterday I completed the email campaign for Data Analyst. Around 4 something I seen an email had...
- Fri Jul 09, 2021 8:39 am
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1735
Re: campaign
Does this help:Frederick4051 wrote: ↑Fri Jul 09, 2021 12:20 amIf a potential candidate has been removed from an email list and I load up a new list with the same name will it let me know? or will I just have to remember? Please explain!
- Thu Jul 08, 2021 4:30 pm
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1735
Re: campaign
When looking through the account. The campaign named " Houston Warehousing" was inactive and then reactivated. Currently it is inactive. When a campaign is reactivated, the system will send all actions that were not sent while the campaign was inactive. For example: Campaign "A" has 7 emails schedul...
- Tue Jun 22, 2021 4:08 pm
- Forum: Suggestions / Feature Requests
- Topic: Membership Module Enhancements
- Replies: 11
- Views: 4411
Re: Membership Module Enhancements
Thank you for adding the custom fields. You can add these fields to the directory by following these instructions: 1-Click the checkbox under "custom inputs" you will find this from "settings" on the main menu then click on "store". On the store page, click on the last tab that says "Membership" It ...
- Mon Jun 21, 2021 12:42 pm
- Forum: Suggestions / Feature Requests
- Topic: importing contacts
- Replies: 9
- Views: 5409
Re: importing contacts
Does this help:
- Mon Jun 21, 2021 11:28 am
- Forum: Help / How to use AllProWebTools
- Topic: Sorting by multiple options
- Replies: 6
- Views: 5025
Re: Sorting by multiple options
Yes, you can change the who a contact is managed by in the contacts CRM Record and updating the account manager.
You can also update the account manager when importing contacts, here how:
You can also update the account manager when importing contacts, here how:
- Mon Feb 22, 2021 4:06 pm
- Forum: Help / How to use AllProWebTools
- Topic: My sending reputation is falling, but I don't know why.
- Replies: 16
- Views: 7679
Re: My sending reputation is falling, but I don't know why.
Hey Stephanie, Your bounce rates is too high and that can happen when uploading a list from somewhere else. Neverbounce is a system to that cleans email list and shows you which emails have been verified and which have not to help prevent bounces. Your score has been cleared and you can now send ema...
- Tue Nov 17, 2020 4:57 pm
- Forum: Report a Bug
- Topic: Email Marketing Campaign starts over when I add another campaign to contact
- Replies: 3
- Views: 3084
Re: Email Marketing Campaign starts over when I add another campaign to contact
I have confirmed this issue when you add a campaign when you're looking at the crm.
- Tue Mar 24, 2020 9:01 am
- Forum: Help / How to use AllProWebTools
- Topic: Gallery Images
- Replies: 1
- Views: 1122
Re: Gallery Images
Hi!
This video demonstrates how to create and edit galleries:
https://www.youtube.com/watch?reload=9&v=4FNKxQ9_Dmo
This video demonstrates how to create and edit galleries:
https://www.youtube.com/watch?reload=9&v=4FNKxQ9_Dmo