Search found 1222 matches
- Sat Apr 08, 2023 12:34 pm
- Forum: Help / How to use AllProWebTools
- Topic: People Cannot Pay for New Home Specialist Program & Make Payments
- Replies: 2
- Views: 1124
Re: People Cannot Pay for New Home Specialist Program & Make Payments
You will find a setting on the main menu when you choose "Store" -> "Shipping Manager". The page looks like this: Screenshot from 2023-04-08 14-32-29.png If you set the switch to green where it says "Do Not Display Shipping Options:" This will allow your customers to make a purchase without requirin...
- Tue Apr 04, 2023 6:11 am
- Forum: Help / How to use AllProWebTools
- Topic: DNS Verification
- Replies: 1
- Views: 499
Re: DNS Verification
This video explains how to setup your DNS with wix:
- Fri Mar 31, 2023 7:22 am
- Forum: Help / How to use AllProWebTools
- Topic: Google Page indexing issues
- Replies: 1
- Views: 604
Re: Google Page indexing issues
Google is just informing you that it can no longer send people to some webpages that you recently deleted. You can login to your Google Account by clicking the big blue button in the email that Google sent you. The big blue button says "View issue details" Here is the list that you will see: Screens...
- Thu Mar 30, 2023 9:40 am
- Forum: Help / How to use AllProWebTools
- Topic: Condensed Invoice Template Selected, Not showing up
- Replies: 5
- Views: 1046
Re: Condensed Invoice Template Selected, Not showing up
For instructions on how to add an image to your forum posts, please see this link: viewtopic.php?f=1&t=5022
- Thu Mar 30, 2023 9:39 am
- Forum: Help / How to use AllProWebTools
- Topic: Condensed Invoice Template Selected, Not showing up
- Replies: 5
- Views: 1046
Re: Condensed Invoice Template Selected, Not showing up
Your invoice and logo have been adjusted. Please take a look and let us know your thoughts.
- Fri Mar 24, 2023 7:10 am
- Forum: Help / How to use AllProWebTools
- Topic: Emails are not forwarding error message.
- Replies: 1
- Views: 883
Re: Emails are not forwarding error message.
This means that you are not sending a copy of your emails to AllProWebTools. You will need to login to your email account (with Google or Outlook or Godaddy) and configure to send a copy of your emails to AllProWebTools. In AllProWebTools, go to the Main Menu and choose "Settings" and then "Email" t...
- Wed Mar 22, 2023 6:07 am
- Forum: Report a Bug
- Topic: Roundcube + ZenDesk = no previous replies shown
- Replies: 4
- Views: 1944
Re: Roundcube + ZenDesk = no previous replies shown
While viewing one of the emails that is misbehaving, please click on the "more" button and then choose "Show Source". Screenshot from 2023-03-22 08-03-19.png On the resulting page, press ctrl+f and then search for a few words that are missing from the email and your previous thread. If you do NOT fi...
- Tue Mar 21, 2023 5:29 am
- Forum: Report a Bug
- Topic: Spam report, email disabled
- Replies: 1
- Views: 1088
Re: Spam report, email disabled
Thank you for reporting this issue. Your sending reputation has been reset and you can now send emails. We recommend sending emails to your customer list at least once each month for two reasons: 1 - Maintains the health of your email sending reputation 2 - Keeps your business top of mind with your ...
- Sat Mar 18, 2023 2:03 am
- Forum: Help / How to use AllProWebTools
- Topic: Receiving Copies of Orders
- Replies: 2
- Views: 1039
Re: Receiving Copies of Orders
From the main menu, you can choose "Settings" -> "Website". On this page, you will see the "Notification Center" Screenshot from 2023-03-18 04-00-57.png This is where the setting has been selected to inform you of new orders. You can turn off this switch to no longer receive email alerts about new o...
- Fri Mar 17, 2023 12:42 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to download spams, unsubscribes, and bounces
- Replies: 0
- Views: 2829
How to download spams, unsubscribes, and bounces
You can access all of these reports and add them to a tag of your choice, then you can download all of the contacts in the tag. From the main menu, Go to "Contacts" -> "Manage Tags" scroll to the bottom of the page where you will see: Screenshot from 2023-03-17 14-39-57.png Now you can choose the ta...
- Thu Mar 16, 2023 10:30 pm
- Forum: Report a Bug
- Topic: Roundcube + ZenDesk = no previous replies shown
- Replies: 4
- Views: 1944
Re: Roundcube + ZenDesk = no previous replies shown
I found these 2 references which may help you:
https://www.hostround.com/one/knowledge ... dCube.html
https://stackoverflow.com/questions/237 ... s-disabled
https://www.hostround.com/one/knowledge ... dCube.html
https://stackoverflow.com/questions/237 ... s-disabled
- Tue Mar 14, 2023 3:26 am
- Forum: Report a Bug
- Topic: Connection Timed Out
- Replies: 1
- Views: 947
Re: Connection Timed Out
At the bottom of the picture that you sent, there is a link that says "Your IP Click to reveal". We recommend clicking this link and providing your IP address so that we can track down the cause of this issue.
- Sat Mar 11, 2023 11:16 pm
- Forum: Report a Bug
- Topic: My campaign is not sending to all active participants
- Replies: 2
- Views: 884
Re: My campaign is not sending to all active participants
Are you still experiencing this issue? It appears that 5,172 emails were sent from your account yesterday. There are many reasons that can cause a campaign to be delayed by a few hours: 1 - It appears that you are using Mailgun for sending emails, if Mailgun temporarily throttles your account, AllPr...
- Wed Mar 08, 2023 10:38 pm
- Forum: Help / How to use AllProWebTools
- Topic: web site functionality
- Replies: 3
- Views: 552
Re: web site functionality
Hello Rick!
We are happy to help you right away and speaking to a human is quite simple! Please start a screenshare to get some 1 on 1 time with someone who can answer all your questions. Here is how to start:
We are happy to help you right away and speaking to a human is quite simple! Please start a screenshare to get some 1 on 1 time with someone who can answer all your questions. Here is how to start:
- Wed Mar 01, 2023 10:49 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to Convert to Word Press
- Replies: 1
- Views: 318
Re: How to Convert to Word Press
Information for Web Developers is provided here: https://www.allprowebtools.com/Tech-Access/
By following the information in this link, your web developer can establish direct communication with AllProWebTools Support to assist them in any technical requests or assistance.
By following the information in this link, your web developer can establish direct communication with AllProWebTools Support to assist them in any technical requests or assistance.
- Wed Feb 22, 2023 5:29 am
- Forum: Help / How to use AllProWebTools
- Topic: Link Not Working With Popup
- Replies: 1
- Views: 419
Re: Link Not Working With Popup
The screenshots that you have provided are showing a gmail account. The Internet does not allow for viewing a website from inside an email. You will need to direct your visitors to go directly to your website.
- Mon Feb 20, 2023 2:09 am
- Forum: Help / How to use AllProWebTools
- Topic: Email Reports not showing Info
- Replies: 3
- Views: 407
Re: Email Reports not showing Info
Yes, replies should be going to your normal mailbox. You can also send replies to your AllProWebTools account as explained here: https://www.allprowebtools.com/Setting-Up-Your-CRM-Email-Inbox/ hH1J-LQl1hI If you use the CRM Inbox, you can also automatically remove any who replies to your emails from...
- Fri Feb 17, 2023 5:55 am
- Forum: Help / How to use AllProWebTools
- Topic: Unsubscribe Button Not Working
- Replies: 3
- Views: 381
Re: Unsubscribe Button Not Working
The link you are using has some strange characters in it. You can use either of these 2 options:
https://www.interfusestaffing.net/u.php?email={EMAIL}
https://www.interfusestaffing.net/{UNSUBSCRIBELINK}
https://www.interfusestaffing.net/u.php?email={EMAIL}
https://www.interfusestaffing.net/{UNSUBSCRIBELINK}
- Fri Feb 17, 2023 5:36 am
- Forum: Help / How to use AllProWebTools
- Topic: Advanced settings: Send From edits
- Replies: 2
- Views: 365
Re: Advanced settings: Send From edits
Sending a test email will always come from your email address.
If you want to test how the email will send with a custom from address, you can setup a tag with only your email address in it. You can then schedule an email to be sent to your tag in the next hour.
If you want to test how the email will send with a custom from address, you can setup a tag with only your email address in it. You can then schedule an email to be sent to your tag in the next hour.
- Thu Feb 16, 2023 4:18 am
- Forum: Help / How to use AllProWebTools
- Topic: Email Reports not showing Info
- Replies: 3
- Views: 407
- Sun Feb 12, 2023 2:38 am
- Forum: Help / How to use AllProWebTools
- Topic: Reports - Sales - Memberships Page
- Replies: 3
- Views: 1231
Re: Reports - Sales - Memberships Page
Your computer may not like loading so many records on this page.
It appears that you have 62 inactive memberships on this page. If you do not plan to re-activate them, I would recommend deleting them by clicking on the red garbage can.
It appears that you have 62 inactive memberships on this page. If you do not plan to re-activate them, I would recommend deleting them by clicking on the red garbage can.
- Fri Feb 10, 2023 5:21 am
- Forum: Help / How to use AllProWebTools
- Topic: Unsubscribe Button Not Working
- Replies: 3
- Views: 381
Re: Unsubscribe Button Not Working
Please provide the link that you clicked to get to that page so that we can assist you. Also the subject line of the email where this occurred.
- Tue Feb 07, 2023 1:24 am
- Forum: Help / How to use AllProWebTools
- Topic: Fixing email marketing limit. This campaign is full. Increase your send limit to add more contacts.
- Replies: 5
- Views: 2714
Re: Fixing email marketing limit. This campaign is full. Increase your send limit to add more contacts.
You can learn more about the send limit and how to increase the AllProWebTools send limit here: https://www.allprowebtools.com/EMTC5/ There are several errors in your configuration as reported to you on the main screen. It does not appear that you have completed setting up your account. You will not...
- Sun Feb 05, 2023 10:33 am
- Forum: Help / How to use AllProWebTools
- Topic: Pulling Reports for 2nd Account
- Replies: 3
- Views: 2596
Re: Pulling Reports for 2nd Account
The complete file of all emails has been uploaded to your Reports folder. The file includes the date of each upload and is organized by date. You can cut and paste what you need from this file.
- Wed Feb 01, 2023 10:00 am
- Forum: Help / How to use AllProWebTools
- Topic: Reports - Sales - Memberships Page
- Replies: 3
- Views: 1231
Re: Reports - Sales - Memberships Page
There may have been a temporary Internet issue. Are you still experiencing this issue?
- Wed Feb 01, 2023 9:59 am
- Forum: Help / How to use AllProWebTools
- Topic: Incorrect Address on Authorize.net Refund
- Replies: 1
- Views: 1094
Re: Incorrect Address on Authorize.net Refund
The email that you received did not come from AllProWebTools, it was sent by your merchant processor.
- Wed Feb 01, 2023 1:47 am
- Forum: Help / How to use AllProWebTools
- Topic: Dangerous Element Error from Mail-Tester
- Replies: 1
- Views: 1054
Re: Dangerous Element Error from Mail-Tester
We have sent another test email from your account and we are not currently experiencing this problem. Perhaps this issue has already been resolved. Can you test again and report back on this forum? It appears that you are using Sendgrid for sending email and there are a few blacklist errors with you...
- Wed Feb 01, 2023 1:34 am
- Forum: Report a Bug
- Topic: Contacts are not automatically getting removed from Marketing Campaigns
- Replies: 1
- Views: 1250
Re: Contacts are not automatically getting removed from Marketing Campaigns
Your account was recently moved from a temporary domain to your custom domain. After this process, it is necessary to delete the WebTool "CRM Inbox" and then add the WebTool back. I have done this for you and you should now see emails being forwarded again. This should also resolve the issue with yo...
- Fri Jan 27, 2023 7:52 pm
- Forum: Help / How to use AllProWebTools
- Topic: Pulling Reports for 2nd Account
- Replies: 3
- Views: 2596
Re: Pulling Reports for 2nd Account
The file has been uploaded to the Reports folder. You will find this by clicking on "Website" and then "Manage images and files"
- Fri Jan 27, 2023 11:27 am
- Forum: Help / How to use AllProWebTools
- Topic: Pulling Reports
- Replies: 3
- Views: 1452
Re: Pulling Reports
Yes, you can access the additional info by re-uploading the list I provided you with. You can upload to any tag that you wish and then download the tag with all of the data from the "import/export" screen. I recommend uploading the list in smaller chunks, maybe 5,000 or 10,000 at a time to keep thin...
- Fri Jan 27, 2023 11:12 am
- Forum: Suggestions / Feature Requests
- Topic: Can the app indicate paid orders and unpaid orders?
- Replies: 1
- Views: 2224
Re: Can the app indicate paid orders and unpaid orders?
Thanks for the suggestion!
The app has now shows the paid and unpaid status like this:
The app has now shows the paid and unpaid status like this:
- Fri Jan 27, 2023 10:08 am
- Forum: Report a Bug
- Topic: The app only opens first image
- Replies: 1
- Views: 1475
Re: The app only opens first image
Thank you for reporting! This issue has been addressed in app version 1.3.37
- Fri Jan 27, 2023 10:05 am
- Forum: Help / How to use AllProWebTools
- Topic: How do I change the "pay now" link color?
- Replies: 2
- Views: 1383
Re: How do I change the "pay now" link color?
A green button has been added like this:
- Thu Jan 26, 2023 12:40 pm
- Forum: Report a Bug
- Topic: Access by Country
- Replies: 2
- Views: 1312
Re: Access by Country
That is a great point!
- Thu Jan 26, 2023 12:20 am
- Forum: Help / How to use AllProWebTools
- Topic: Can't Create New Tag / Import Contacts/Emails
- Replies: 1
- Views: 1069
Re: Can't Create New Tag / Import Contacts/Emails
It looks like you are using one of our temporary domains for sending emails - https://donerightstaffing.myallprowebtools.com It is important that you update your account to https://apwt.doneright-staffing.com. Please follow the instructions at this link to repair your account: https://allprowebtools...
- Wed Jan 25, 2023 12:06 am
- Forum: Report a Bug
- Topic: Trucking, Transportation, Logistics Users
- Replies: 1
- Views: 1098
Re: Trucking, Transportation, Logistics Users
When an email bounces, it indicates that the email was sent successfully - but the recipient does not exist. This is similar to dialing a phone number that does not exist, your phone dials correctly - but the number dialed does not exist. You can learn more about bounced emails here: https://www.all...
- Sun Jan 22, 2023 1:27 pm
- Forum: Help / How to use AllProWebTools
- Topic: Pulling Reports
- Replies: 3
- Views: 1452
Re: Pulling Reports
You can find the report you requested by logging into your account and then go to "website" -> "manage images and files" and then go to the Reports folder.
- Sun Jan 22, 2023 4:47 am
- Forum: Help / How to use AllProWebTools
- Topic: Fixing email marketing limit. This campaign is full. Increase your send limit to add more contacts.
- Replies: 5
- Views: 2714
- Fri Jan 20, 2023 12:44 pm
- Forum: Policies / Best Practices
- Topic: Sending Domains
- Replies: 0
- Views: 6200
Sending Domains
We highly recommend that you create a subdomain on your own website domain for hosting your AllProWebTools CRM. So instead of using: mycompany.greatmockup.com we recommend using your actual domain name (ie. example.com) like this: apwt.example.com Setting this up is quite simple. Just login to your ...
- Wed Jan 18, 2023 12:07 pm
- Forum: Help / How to use AllProWebTools
- Topic: How do I change the "pay now" link color?
- Replies: 2
- Views: 1383
Re: How do I change the "pay now" link color?
I am not sure what you are referring to, can you provide a picture of the issue?
- Wed Jan 18, 2023 12:04 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to add a rental agreement to an invoice
- Replies: 1
- Views: 602
Re: How to add a rental agreement to an invoice
You will find the full tutorial in this video on youtube by searching "allprowebtools contract"
- Wed Jan 18, 2023 8:03 am
- Forum: Report a Bug
- Topic: Support Screenshare Option Unavailable
- Replies: 3
- Views: 906
Re: Support Screenshare Option Unavailable
Please post a picture of your support screen where you see that the hours will expire on Feb 2 so we can assist you further.
- Wed Jan 11, 2023 9:32 am
- Forum: Suggestions / Feature Requests
- Topic: Connect Directly to Quickbooks Online
- Replies: 5
- Views: 5063
Re: Connect Directly to Quickbooks Online
Thanks for up-voting this feature request! At this time, there are not enough AllProWebTools users requesting Quickbooks integration to justify the expense of building this integration. The solution found here has been effective for most accountants and business owners: https://www.allprowebtools.co...
- Fri Dec 30, 2022 6:22 am
- Forum: Report a Bug
- Topic: myallprowebtools URL causing bounces
- Replies: 1
- Views: 743
Re: myallprowebtools URL causing bounces
Yes, you have not yet moved your account from the temporary domain to using your own domain as explained here: https://allprowebtools.com/forum/viewtopic.php?f=9&t=3981 When you "go-live" with your own domain, all authority and reputation come from ONLY your domain. This gives you complete control o...
- Wed Dec 28, 2022 3:53 am
- Forum: Change Log / Version Plans
- Topic: Smartphone App 1.4 (Expected 12-01-2023)
- Replies: 0
- Views: 7909
Smartphone App 1.4 (Expected 12-01-2023)
- remove 'fixlater' from Facebook messaging identification
- search sops from the app
- Email Sent Report for recruiters
- scroll wheel on custom fields
- click to dial out from cell phone if NOT using phone.com
- search sops from the app
- Email Sent Report for recruiters
- scroll wheel on custom fields
- click to dial out from cell phone if NOT using phone.com
- Wed Dec 28, 2022 3:45 am
- Forum: Change Log / Version Plans
- Topic: AllProWebTools Version 5.9 (Expected 06-01-2023)
- Replies: 0
- Views: 5172
AllProWebTools Version 5.9 (Expected 06-01-2023)
Base Package Bootstrap 4 New default website layout All HTML system templates (plgs) to WYSIWYG Header and Footer templates to WYSIWYG Logo uploader with auto sizing for favicon, invoice logo, website logo, etc Who else works here (requested by Chrissanne) Leadboxes and Contact Forms now have an em...
- Thu Dec 22, 2022 9:19 am
- Forum: Suggestions / Feature Requests
- Topic: the ability to download every CRM that I've never contacted before
- Replies: 1
- Views: 749
Re: the ability to download every CRM that I've never contacted before
You can add all contacts who have never been contacted to a custom tag. You can then download the custom tag as a csv. Here are the steps: 1 - From the main menu go to contacts and then "Manage Tags" 2 - create a new tag called "everyone" 3 - go to the "Copy Tags" box on the right side of the screen...
- Thu Dec 22, 2022 9:04 am
- Forum: Report a Bug
- Topic: CRM inbox doesn't work
- Replies: 1
- Views: 772
Re: CRM inbox doesn't work
We will be happy to help you with this. Please go to settings in your gmail account and go to the "forwarding" tab and post a screenshot similar to this one:
- Thu Dec 22, 2022 8:06 am
- Forum: Report a Bug
- Topic: Campaign Is Not Sending Emails
- Replies: 1
- Views: 778
Re: Campaign Is Not Sending Emails
Thank you for reporting this issue, it has now been addressed and your emails were sent today.
- Tue Dec 13, 2022 5:53 am
- Forum: Help / How to use AllProWebTools
- Topic: How to Save Logos and URLs in a Transactional Email
- Replies: 4
- Views: 1058
Re: How to Save Logos and URLs in a Transactional Email
Your image links have been repaired. Please verify that everything is now working correctly.