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- Mon May 16, 2022 8:38 am
- Forum: Report a Bug
- Topic: item missing from refund screen
- Replies: 2
- Views: 519
- Tue May 10, 2022 3:55 pm
- Forum: Help / How to use AllProWebTools
- Topic: emails blocked as spam
- Replies: 1
- Views: 398
Re: emails blocked as spam
If the block is at wavecable.com, your question should be directed to them.
- Tue Apr 12, 2022 6:05 pm
- Forum: Report a Bug
- Topic: Phone App - Grouping Tab
- Replies: 1
- Views: 313
Re: Phone App - Grouping Tab
Thank you for reporting this. We are looking into the issue and will update you here.
Please send us your phone info from the AllProWebTools app. Click on the menu and go to "About" then click the green button at the bottom that says "Send device info to support"
Please send us your phone info from the AllProWebTools app. Click on the menu and go to "About" then click the green button at the bottom that says "Send device info to support"
- Tue Apr 12, 2022 2:47 pm
- Forum: Report a Bug
- Topic: Brand Colors - Keep in Profile
- Replies: 7
- Views: 1071
Re: Brand Colors - Keep in Profile
If the colors work on one computer and not on the other computer and both computers have the exact same version of MacOS and the same version of Chrome, then we need to find what is different about the computer where it is not working. We have tested this on several computers in our office and many ...
- Mon Apr 11, 2022 12:28 pm
- Forum: Suggestions / Feature Requests
- Topic: New UK VAT regulatory changes
- Replies: 14
- Views: 6030
Re: New UK VAT regulatory changes
Order# 63296 was for the amount of $315.08.
Please reference the post earlier in this thread on the date Thu Jun 10, 2021 8:40 pm to see the threshold amount that was specified where it says " subtotals under ".
Please reference the post earlier in this thread on the date Thu Jun 10, 2021 8:40 pm to see the threshold amount that was specified where it says " subtotals under ".
- Fri Apr 01, 2022 9:39 am
- Forum: Suggestions / Feature Requests
- Topic: Adding access to edit <head> tags for marketing emails
- Replies: 1
- Views: 1031
Re: Adding access to edit <head> tags for marketing emails
Great idea! We will get right on that and let you know here when it is ready.
- Thu Mar 31, 2022 12:19 pm
- Forum: Report a Bug
- Topic: I added a Recaptcha, and APWT blocked my IP address.
- Replies: 2
- Views: 410
Re: I added a Recaptcha, and APWT blocked my IP address.
It sounds like our security system detected suspicious activity coming from your IP address. There can be many reasons for this, so it will be difficult to guess at the reason after the fact. After your call, we have added your IP address to the list of trusted IPs so you should not encounter this i...
- Tue Mar 29, 2022 8:35 am
- Forum: Help / How to use AllProWebTools
- Topic: Keep getting "Mobile Usability" Error in Google Search Console
- Replies: 1
- Views: 300
Re: Keep getting "Mobile Usability" Error in Google Search Console
It sounds like you have done everything correctly. It is possible that Google is caching the way the page appeared previously. You might look for a way to clear the cache for Google or ask them to recheck the page as it is now. You can also wait a few days and then ask Google to rescan the website. ...
- Sun Mar 27, 2022 9:56 am
- Forum: Suggestions / Feature Requests
- Topic: Highlight Parent menu when child page is open
- Replies: 1
- Views: 1385
Re: Highlight Parent menu when child page is open
Thanks for the suggestion! This feature is not currently available. We will consider adding this in a future version release.
- Fri Mar 25, 2022 4:50 pm
- Forum: Help / How to use AllProWebTools
- Topic: Using extensions to track advertsing effectiveness
- Replies: 1
- Views: 478
Re: Using extensions to track advertsing effectiveness
This video will show you how:
- Wed Mar 23, 2022 11:55 am
- Forum: Help / How to use AllProWebTools
- Topic: usage of Webhook with APWT
- Replies: 13
- Views: 1307
Re: usage of Webhook with APWT
Thanks - this is very helpful. I will contact Scott directly on this matter.
- Wed Mar 16, 2022 10:42 pm
- Forum: Report a Bug
- Topic: Ebay integration
- Replies: 5
- Views: 10361
Re: CRITICAL ISSUE, Ebay api is down
Please provide the error message that you are receiving so we can investigate.
- Wed Mar 16, 2022 9:19 am
- Forum: Help / How to use AllProWebTools
- Topic: Facebook API Integration
- Replies: 16
- Views: 1885
Re: Facebook API Integration
You can see a complete and up-to-date record of all of the hits that have been sent to Facebook and the confirmation codes here: https://www.mailinator.com/ enter the mailbox name: apwtfbapi If Facebook is returning authorization codes, that indicates that everything is correct on the AllProWebTools...
- Tue Mar 15, 2022 4:13 pm
- Forum: Help / How to use AllProWebTools
- Topic: Facebook API Integration
- Replies: 16
- Views: 1885
Re: Facebook API Integration
I have pulled the logs from today. AllProWebTools account 3889 sent the the following events to the Facebook API and received the following response codes from Facebook which indicate that the data was received correctly by Facebook: resulted with {"events_received":1,"messages":[],"fbtrace_id":"A-2...
- Tue Mar 15, 2022 2:17 pm
- Forum: Help / How to use AllProWebTools
- Topic: Facebook API Integration
- Replies: 16
- Views: 1885
Re: Remove Facebook Pixel Script and add manual in No Theme Header
Please go to the Facebook account to obtain the URL to use for this account. It will look similar to this:
Please paste the complete link in this forum.
Code: Select all
https://graph.facebook.com/v12.0/840302306488245/events?access_token=XXXX
- Tue Mar 15, 2022 2:05 pm
- Forum: Help / How to use AllProWebTools
- Topic: Request to add unique classes to internal pages
- Replies: 6
- Views: 711
Re: Request to add unique classes to internal pages
The class has been added.
- Fri Mar 11, 2022 11:29 am
- Forum: Help / How to use AllProWebTools
- Topic: usage of Webhook with APWT
- Replies: 13
- Views: 1307
Re: usage of Webhook with APWT
Please provide a code sample from chiirp.com for integration.
- Fri Mar 04, 2022 4:45 pm
- Forum: Help / How to use AllProWebTools
- Topic: Missing Logo from Bottom of "Benefits" Page
- Replies: 15
- Views: 50069
Re: Missing Logo from Bottom of "Benefits" Page
It is this section of code: <div class="realtor-logos"> <!--<img class="" src="/content/uploads/realtor-logo-150.jpg" width="150" height="150" alt="Realtor logo">--> <img class="" src="/content/uploads/Equal-Housing-Logo-150.png" width="150" height="150" alt="Equal Housing Logo"> </div> It looks lik...
- Fri Mar 04, 2022 4:42 pm
- Forum: Help / How to use AllProWebTools
- Topic: Logo Missing from Bottom of "Contact Us" Page
- Replies: 1
- Views: 262
Re: Logo Missing from Bottom of "Contact Us" Page
This question was previously addressed here: https://www.allprowebtools.com/forum/vi ... f=1&t=4787
- Thu Mar 03, 2022 10:37 pm
- Forum: Suggestions / Feature Requests
- Topic: Dropdown which allow multiple options to select
- Replies: 7
- Views: 4301
- Thu Mar 03, 2022 1:31 pm
- Forum: Report a Bug
- Topic: Dictionary links adding automatically even to alternative text for images
- Replies: 13
- Views: 3064
Re: Dictionary links adding automatically even to alternative text for images
The proposed solution is not intended to hinder Copywriters from writing naturally. The proposed solution should ONLY affect how image tags are created, which is usually performed by the Web Developer or SEO person in the company and is already a manual and labor intensive process. If using the capi...
- Thu Mar 03, 2022 12:53 pm
- Forum: Report a Bug
- Topic: Dictionary links adding automatically even to alternative text for images
- Replies: 13
- Views: 3064
Re: Dictionary links adding automatically even to alternative text for images
The solution suggested to prevent image tag link insertion is to change the capitalization pattern so that it does not match the term defined in the dictionary.
Changing the image tag to: "Lakeland Pressure Washing" will result in image tags not getting a link insertion.
Changing the image tag to: "Lakeland Pressure Washing" will result in image tags not getting a link insertion.
- Thu Mar 03, 2022 9:32 am
- Forum: Report a Bug
- Topic: Dictionary links adding automatically even to alternative text for images
- Replies: 13
- Views: 3064
Re: Dictionary links adding automatically even to alternative text for images
While using the Dictionary System, It is important to avoid "over doing it". Your webpage can atually incur a penalty for "Keyword Stuffing". See this article: https://seranking.com/blog/keyword-stuffing/ For this reason, we recommend only assigning ONE capitalization for each key word, typically th...
- Mon Feb 28, 2022 2:53 pm
- Forum: Help / How to use AllProWebTools
- Topic: Missing Logo from Bottom of "Benefits" Page
- Replies: 15
- Views: 50069
Re: Missing Logo from Bottom of "Benefits" Page
Choose "Settings" from the main menu and then go to "Administrator". On the right side you will see the "Theme Editor". Click on "Default Template" and you will find the image at the bottom.
- Sun Feb 27, 2022 1:24 pm
- Forum: Suggestions / Feature Requests
- Topic: Print logins and passwords for back up
- Replies: 2
- Views: 1297
Re: Print logins and passwords for back up
Great idea! We will get right on that and let you know here when it is ready.
- Thu Feb 24, 2022 11:36 am
- Forum: Help / How to use AllProWebTools
- Topic: Natasha: Email not sending
- Replies: 1
- Views: 267
Re: Natasha: Email not sending
It looks like your emails are currently sending. You can how many emails have been sent today by going to Reports -> Email Reports -> Emails Sent
- Wed Feb 23, 2022 3:20 pm
- Forum: Help / How to use AllProWebTools
- Topic: Email Campaign Assistance
- Replies: 3
- Views: 373
Re: Email Campaign Assistance
I see that you have a campaign called "Health Care" that is scheduled to send on February 23 2022. When I click on "Edit actions" for this campaign - there are no actions. This means you have not told the campaign which emails you would like to send. I see that you have another campaign called "Heal...
- Tue Feb 22, 2022 9:15 am
- Forum: Help / How to use AllProWebTools
- Topic: Issue noticed on Social Reach website
- Replies: 2
- Views: 316
Re: Issue noticed on Social Reach website
It appears that you are saving code on your computer and then copying the code into your AllProWebTools account. This is not advised. It is important to always use the code that is existing on the website before you make changes. We have changed the way that defined('PAGE_ID') is used and the old co...
- Fri Feb 18, 2022 1:38 pm
- Forum: Help / How to use AllProWebTools
- Topic: Emails Not Sending out
- Replies: 1
- Views: 249
Re: Emails Not Sending out
Your account reputation has dropped due to a high number of spam complaints and bounced emails. Your account will be unable to send emails until you conduct and account review with our Support Team. Please contact Support for assistance.
- Mon Feb 14, 2022 10:29 am
- Forum: Report a Bug
- Topic: Unsubscribe button is on top
- Replies: 3
- Views: 664
Re: Unsubscribe button is on top
After looking into this further, we have found the unsubscribe link next to the company name for the following well known companies: Screenshot from 2022-02-14 11-26-04.png Screenshot from 2022-02-14 11-26-31.png Screenshot from 2022-02-14 11-27-09.png Screenshot from 2022-02-14 11-27-51.png
- Mon Feb 14, 2022 10:24 am
- Forum: Help / How to use AllProWebTools
- Topic: Switch Domain on APWT
- Replies: 6
- Views: 660
- Fri Feb 11, 2022 3:04 pm
- Forum: Report a Bug
- Topic: Unsubscribe button is on top
- Replies: 3
- Views: 664
Re: Ubuscribe buttom is on top
This is intentional and helps to reduce the number of spam complaints as it provides an alternative way for recipients of your emails to notify you that they no longer want to receive emails from you. By removing this and the unsubscribe link inside your emails, the only option left is for the recip...
- Fri Feb 11, 2022 1:46 pm
- Forum: Suggestions / Feature Requests
- Topic: Create a template in Estimates and Orders
- Replies: 1
- Views: 1233
Re: Create a template in Estimates and Orders
Thanks for the suggestion!
This feature is now available as you can see in this screenshot:
Please contact Support for instructions to set this up.
INVOICE_PRELOAD
This feature is now available as you can see in this screenshot:
Please contact Support for instructions to set this up.
INVOICE_PRELOAD
- Mon Feb 07, 2022 1:46 pm
- Forum: Help / How to use AllProWebTools
- Topic: Facebook API Integration
- Replies: 16
- Views: 1885
Re: Remove Facebook Pixel Script and add manual in No Theme Header
The Facebook API has been installed.
You can access it from the "Settings" menu and then "Integrations".
On the integrations page, you can enter the Facebook API Token in the box labeled "Facebook API Token"
You can access it from the "Settings" menu and then "Integrations".
On the integrations page, you can enter the Facebook API Token in the box labeled "Facebook API Token"
- Tue Feb 01, 2022 11:20 am
- Forum: Help / How to use AllProWebTools
- Topic: AllProWebTools Themes
- Replies: 1
- Views: 277
Re: AllProWebTools Themes
Thank you for reporting this issue. It has been addressed and you should have access now.
- Thu Jan 27, 2022 3:33 pm
- Forum: Help / How to use AllProWebTools
- Topic: Add tags to all contacts at once (none have tags at the moment)
- Replies: 6
- Views: 1344
Re: Mass Update contacts - add tags to all contacts at once (none have tags at the moment)
If the contacts are in the system now with no tag - there is no way to reference them. The suggestion is to go back to the original CSV file (from when they were originally uploaded) and just re-import the list and choose the tag that you want. Re-importing the same list does not create any duplicat...
- Thu Jan 27, 2022 8:25 am
- Forum: Help / How to use AllProWebTools
- Topic: Gallery
- Replies: 1
- Views: 438
Re: Gallery
You can upload any size that you want regardless of the settings. The setting only causes a warning when you upload an image that does not meet the requirements that you determined when you created the gallery. If you want the images a different size, you can upload images of a different size. Chang...
- Thu Jan 27, 2022 8:22 am
- Forum: Help / How to use AllProWebTools
- Topic: Workflow timeline
- Replies: 3
- Views: 816
Re: Workflow timeline
This video explains how to use the CRM Inbox. The beginning of the video explains how to get setup (which you have already completed)
I believe it answers your question at the 4 minute mark. The rest of the video from that point will be very helpful to you:
I believe it answers your question at the 4 minute mark. The rest of the video from that point will be very helpful to you:
- Thu Jan 27, 2022 8:16 am
- Forum: Help / How to use AllProWebTools
- Topic: Contact is Not Being Sent Email for "Reset Password"
- Replies: 5
- Views: 949
Re: Contact is Not Being Sent Email for "Reset Password"
AllProWebTools sends the email immediately. If there is a delay, please direct your inquiry to the company receiving the email such as: gmail, outlook, yahoo, aol, hotmail, comcast, etc. This will be the name that appears after the @ symbol.
- Thu Jan 27, 2022 8:13 am
- Forum: Help / How to use AllProWebTools
- Topic: Reinstate Outbound Email Functionality
- Replies: 1
- Views: 508
Re: Reinstate Outbound Email Functionality
Your account is currently active. You can re-activate the marketing campaigns and they will begin sending.
- Wed Jan 26, 2022 11:44 am
- Forum: Help / How to use AllProWebTools
- Topic: Issue with Image slider when used on Landing page
- Replies: 6
- Views: 1294
Re: Issue with Image slider when used on Landing page
jquery.min.js is no longer being included twice on the page.
Please test again and let us know the results.
Please test again and let us know the results.
- Tue Jan 25, 2022 3:33 pm
- Forum: Help / How to use AllProWebTools
- Topic: Issue with Image slider when used on Landing page
- Replies: 6
- Views: 1294
Re: Issue with Image slider when used on Landing page
It appears that all of the required files are being loaded on the page you have provided. The next step would be to create a new web page with the them on and see if you can successfully add the SAME slider to that page successfully. If you can do this, you can compare the view-source of both pages ...
- Tue Jan 25, 2022 3:16 pm
- Forum: Help / How to use AllProWebTools
- Topic: Workflow timeline
- Replies: 3
- Views: 816
Re: Workflow timeline
If you reply to an email from your AllProWebTools account on a computer or using the AllProWebTools Smartphone app - it will show on the Workflow Timeline.
If you don't reply from AllProWebTools, it will not show on the Workflow Timeline.
If you don't reply from AllProWebTools, it will not show on the Workflow Timeline.
- Tue Jan 25, 2022 12:01 pm
- Forum: Help / How to use AllProWebTools
- Topic: Request for Email Re-activation
- Replies: 1
- Views: 563
Re: Request for Email Re-activation
Your account has been restored and you can now send emails.
- Thu Jan 20, 2022 9:40 am
- Forum: Help / How to use AllProWebTools
- Topic: Sales Tax Liability Report
- Replies: 3
- Views: 1817
Re: Sales Tax Liability Report
We are looking into ways to speed up reports. There is no projected timeline for this.
Your Tax Liability Report for 2022 has been uploaded to your images & files area in a folder called "Reports"
Your Tax Liability Report for 2022 has been uploaded to your images & files area in a folder called "Reports"
- Wed Jan 19, 2022 10:10 am
- Forum: Report a Bug
- Topic: Unable to access scheduled emails
- Replies: 3
- Views: 1400
Re: Unable to access scheduled emails
What is the error message that you see?
- Thu Jan 13, 2022 1:23 pm
- Forum: Help / How to use AllProWebTools
- Topic: Request Approval to Reactivate Email Sends
- Replies: 3
- Views: 974
Re: Request Approval to Reactivate Email Sends
Your account is now active in probationary status. Your emails will begin sending in 1 hour. Your send limit has been reduced to 1,000 emails per hour during probation. If you can send 5000 emails with no spam complaints this account will no longer be in probation. If you receive any spam complaints...
- Wed Jan 12, 2022 12:19 pm
- Forum: Help / How to use AllProWebTools
- Topic: Purchase Process Adjustments
- Replies: 4
- Views: 704
Re: Purchase Process Adjustments
Item # 2: Thanks for the suggestion. The layout has been adjusted and now looks like this: Screenshot from 2022-01-12 13-15-04.png It also appears that you are using an older PDF Invoice Template. At the top of this emailed invoice there is a link that says: "To View Your Order Invoice: Click Here"....
- Tue Jan 11, 2022 5:04 pm
- Forum: Help / How to use AllProWebTools
- Topic: Purchase Process Adjustments
- Replies: 4
- Views: 704
Re: Purchase Process Adjustments
Item #1 - Thank you for reporting this issue. We have now addressed the issue where subject lines were empty when sent as the result of a purchase.
- Tue Jan 11, 2022 1:34 pm
- Forum: Help / How to use AllProWebTools
- Topic: Purchase Process Adjustments
- Replies: 4
- Views: 704
Re: Purchase Process Adjustments
While we are looking into items 1 & 2 from you list, I would like to address your 3rd question: You will find the verbiage "Having trouble placing your order?" by going to your main menu and selecting settings->Administrator. On this page you will find the "Theme Editor". In the list click on "Creat...