Search found 88 matches
- Wed Apr 26, 2023 7:17 am
- Forum: Help / How to use AllProWebTools
- Topic: Replies sent to Email
- Replies: 2
- Views: 64
Re: Replies sent to Email
Good Morning Susan! You can easily prevent any of the Forum Topics and replies from being sent to your email address by unchecking the 'Notify me when a reply is posted' box when you create a new forum post. You will only see this box when you're on the 'Options' tab. screenshot-allprowebtools.com-2...
- Tue Sep 27, 2022 6:42 am
- Forum: Help / How to use AllProWebTools
- Topic: Sending Limit Increase
- Replies: 3
- Views: 1066
Re: Sending Limit Increase
You can find information here to increase your send limit from 100 to 10,000. This link will also show you how to add an UNLIMITED number of contacts to a campaign:
https://www.allprowebtools.com/EMTC5/
https://www.allprowebtools.com/EMTC5/
- Tue Aug 02, 2022 10:58 am
- Forum: Help / How to use AllProWebTools
- Topic: Google SPAM folder does not forward to AllProWebTools
- Replies: 1
- Views: 86
Re: Google SPAM folder does not forward to AllProWebTools
This is a known issue when you are using a gmail account. Gmail does NOT by default forward emails that go to spam, but there are instructions here on how to configure your gmail to behave properly: https://webapps.stackexchange.com/questions/9322/is-it-possible-to-forward-all-gmail-messages-to-anot...
- Tue Jul 26, 2022 8:18 am
- Forum: Report a Bug
- Topic: Customers are unable to login to place an order
- Replies: 11
- Views: 673
Re: Customers are unable to login to place an order
Hold the shift key on your computer while you refresh the website a few times.
You can read more about this here: https://www.groovypost.com/howto/geek-s ... web-pages/
You can read more about this here: https://www.groovypost.com/howto/geek-s ... web-pages/
- Tue Jul 26, 2022 8:14 am
- Forum: Help / How to use AllProWebTools
- Topic: Prevent Users from seeing Sales Data
- Replies: 2
- Views: 107
Re: New user set up
If you remove the "Orders" permission, they will not see the sales totals. You will need to log them out and back in for the permissions to be updated. If your user has access to create orders, they can view all your past orders manually and can calculate how much revenue is being generated regardle...
- Mon Jul 25, 2022 8:43 pm
- Forum: Report a Bug
- Topic: Customers are unable to login to place an order
- Replies: 11
- Views: 673
Re: Customers are unable to login to place an order
You have several options: 1 - When logged in, you should see this at the top of the page: Screenshot from 2022-07-25 22-37-31.png This is where the customer can access their account or logout. 2 - You can add a new link on your menubar (or anywhere else that you like) to this URL: https://realnoni.c...
- Sat Jul 23, 2022 2:33 am
- Forum: Report a Bug
- Topic: Customers are unable to login to place an order
- Replies: 11
- Views: 673
Re: Customers are unable to login to place an order
Can you provide customer id numbers so we can look into this?
It appears that you have had a number of orders placed in the past 24 hours.
It appears that you have had a number of orders placed in the past 24 hours.
- Thu Jun 23, 2022 5:29 am
- Forum: Help / How to use AllProWebTools
- Topic: Email Campaigns
- Replies: 1
- Views: 66
Re: Email Campaigns
Marketing Campaigns should not be used for Newsletters.
You should use Scheduled Emails as explained in this video:
You should use Scheduled Emails as explained in this video:
- Fri Jun 17, 2022 8:46 am
- Forum: Help / How to use AllProWebTools
- Topic: Can send emails out
- Replies: 1
- Views: 54
Re: Can send emails out
Here are some videos to help you:
- Thu Jun 16, 2022 12:49 pm
- Forum: Help / How to use AllProWebTools
- Topic: Page 2 Incorrect Link issue
- Replies: 4
- Views: 139
Re: Page 2 Incorrect Link issue
You can type into the filter to see all your pages with the name "phase-2"
- Thu Jun 16, 2022 10:03 am
- Forum: Help / How to use AllProWebTools
- Topic: email tag lists
- Replies: 3
- Views: 159
Re: email tag lists
The process you have described is correct and the system will not allow the same person to be duplicated inside a merged tag.
- Fri Jun 03, 2022 10:13 am
- Forum: Help / How to use AllProWebTools
- Topic: Setting up Endicia Intergration
- Replies: 19
- Views: 421
Re: Setting up Endicia Intergration
Your account is now working as you can see from the screenshot below. Please do not change your password/passphrase anymore. Do not make any changes to your Endicia account.
Your account is now working.
Your account is now working.
- Thu Jun 02, 2022 1:34 pm
- Forum: Help / How to use AllProWebTools
- Topic: Setting up Endicia Intergration
- Replies: 19
- Views: 421
Re: Setting up Endicia Intergration
In order to assist you further:
Please follow the instructions in this video to securely update your password manager with the current and correct Endicia password that you are currently able to login to Dazzle (or Endicia) with:
Please follow the instructions in this video to securely update your password manager with the current and correct Endicia password that you are currently able to login to Dazzle (or Endicia) with:
- Thu Jun 02, 2022 12:28 pm
- Forum: Help / How to use AllProWebTools
- Topic: Setting up Endicia Intergration
- Replies: 19
- Views: 421
Re: Setting up Endicia Intergration
AllProWebTools does not have your previous passphrase.
Please contact Endicia who can provide you with assistance with what to enter into the "old passphrase" so that you can create a new passphrase in AllProWebTools.
Please contact Endicia who can provide you with assistance with what to enter into the "old passphrase" so that you can create a new passphrase in AllProWebTools.
- Wed Jun 01, 2022 12:27 pm
- Forum: Help / How to use AllProWebTools
- Topic: Importing a list of new products..HOW
- Replies: 5
- Views: 184
Re: Importing a list of new products..HOW
The video you have is the correct video. I do not know where it talks about a "commerce link"
- Tue Apr 05, 2022 4:56 pm
- Forum: Report a Bug
- Topic: Error 1006. Access denied. Customer cannot place an order
- Replies: 3
- Views: 312
Re: Error 1006. Access denied. Customer cannot place an order
This is a great question! According to this article (https://www.indusface.com/blog/how-do-websites-get-hacked/) websites are attacked every 39 seconds on average. By far the majority of attacks that we see are targeted for WordPress websites - which do not work against AllProWebTools websites like ...
- Mon Apr 04, 2022 6:18 pm
- Forum: Report a Bug
- Topic: Error 1006. Access denied. Customer cannot place an order
- Replies: 3
- Views: 312
Re: Error 1006. Access denied. Customer cannot place an order
AllProWebTools employs a number of systems to protect your website from intruders, spammers, scams, hackers, vulnerability scans, etc. Occasionally, a legitimate website visitor may be identified by this automated system. Your customer has been blocked due to suspicious activity coming from their lo...
- Mon Apr 04, 2022 5:57 pm
- Forum: Help / How to use AllProWebTools
- Topic: Error #7
- Replies: 1
- Views: 195
Re: Error #7
AllProWebTools employs a number of systems to protect your website from intruders, spammers, scams, hackers, vulnerability scans, etc. Occasionally, a legitimate website visitor may be identified by this automated system. Your customer has been blocked due to suspicious activity coming from their lo...
- Tue Mar 29, 2022 8:28 am
- Forum: Help / How to use AllProWebTools
- Topic: Missing Logo from Bottom of "Benefits" Page
- Replies: 15
- Views: 849
Re: Missing Logo from Bottom of "Benefits" Page
If you need further assistance, please start a screenshare. Every AllProWebTools user gets 30 minutes of free Premium support on the first of each month. This video will show how to start a screenshare:
- Wed Mar 23, 2022 11:57 am
- Forum: Help / How to use AllProWebTools
- Topic: Is my account sending emails correctly?
- Replies: 1
- Views: 211
Re: Is my account sending emails correctly?
Everything looks correct. You can learn more about checking your account health with these resources:
https://www.allprowebtools.com/EMTC8/
and
https://www.allprowebtools.com/EMTC8/
and
- Wed Mar 23, 2022 11:54 am
- Forum: Help / How to use AllProWebTools
- Topic: Sending Emails from a New User Under My Domain Question
- Replies: 1
- Views: 181
Re: Sending Emails from a New User Under My Domain Question
your staff cannot send an email to anyone who is marked as "unsubscribed"
- Fri Mar 11, 2022 10:49 am
- Forum: Report a Bug
- Topic: Brand Colors - Keep in Profile
- Replies: 7
- Views: 587
Re: Brand Colors - Keep in Profile
There is not much more we can do via the forum. If we do not experience the issue and we cannot see your screen.
I would suggest that you start a screenshare so we can work with you on this.
I would suggest that you start a screenshare so we can work with you on this.
- Wed Mar 09, 2022 6:21 pm
- Forum: Help / How to use AllProWebTools
- Topic: Missing Logo from Bottom of "Benefits" Page
- Replies: 15
- Views: 849
Re: Missing Logo from Bottom of "Benefits" Page
Can you provide the URL of the correct image that you want to use?
- Wed Mar 09, 2022 9:41 am
- Forum: Help / How to use AllProWebTools
- Topic: Emails did not go out
- Replies: 1
- Views: 103
Re: Emails did not go out
It appears that your account has received a high number of spam complaints from the people who have received emails from your account. Each time a spam complaint was received an email was sent to your email address on file with instructions to improve your email sending reputation. If you did not re...
- Wed Mar 09, 2022 9:24 am
- Forum: Help / How to use AllProWebTools
- Topic: How much have I been getting charged?
- Replies: 1
- Views: 91
- Wed Mar 09, 2022 9:22 am
- Forum: Help / How to use AllProWebTools
- Topic: Monthly Cost/ emails sent
- Replies: 1
- Views: 172
Re: Monthly Cost/ emails sent
You can find the pricing information for emails sent here: https://www.allprowebtools.com/AllProWe ... P-Service/
- Tue Mar 08, 2022 1:52 pm
- Forum: Help / How to use AllProWebTools
- Topic: Unsubscribe Link in Emails
- Replies: 3
- Views: 137
Re: Unsubscribe HELP
Instructions for creating a custom unsubscribe link can be found here: https://allprowebtools.com/forum/viewtopic.php?t=4028 Instructions for Custom Branding and removing the AllProWebTools logo at the bottom of the emails can be found here: https://www.allprowebtools.com/Branded-Emails-from-AllProW...
- Tue Mar 08, 2022 9:06 am
- Forum: Report a Bug
- Topic: Email Campaigns Not Sending
- Replies: 3
- Views: 976
Re: Email Campaigns Not Sending
You will find information on how to check the health of your account here: https://www.allprowebtools.com/EMTC8/
- Fri Feb 25, 2022 1:26 pm
- Forum: Help / How to use AllProWebTools
- Topic: Limit Extension
- Replies: 2
- Views: 113
Re: Limit Extension
Yes, we do not offer a higher daily send limit than 10,000 - however, by using the Prospecting Pools, you can load a campaign with up to 90,000 contacts.
- Thu Feb 10, 2022 12:27 pm
- Forum: Help / How to use AllProWebTools
- Topic: Add tags to all contacts at once (none have tags at the moment)
- Replies: 6
- Views: 612
Re: Add tags to all contacts at once (none have tags at the moment)
After you've selected your tag, on Step 4 select your CSV file that you are re-importing and then check the box that states "Tag Existing Records." Should look something like this: Check Tag Existing Records Box.png Once checked, go ahead and hit the "Preview" button and complete the import as usual...
- Thu Nov 11, 2021 1:51 pm
- Forum: Help / How to use AllProWebTools
- Topic: the unsubscribe URL button wont show up in email
- Replies: 1
- Views: 156
Re: the unsubscribe URL button wont show up in email
We have addressed the issue with your unsubscribe link.
- Thu Nov 11, 2021 1:49 pm
- Forum: Help / How to use AllProWebTools
- Topic: Free Event Check-In Software
- Replies: 4
- Views: 324
Re: Free Event Check-In Software
Does this help:
You may also want to Google free check in software as there are many to choose from.
You may also want to Google free check in software as there are many to choose from.
- Thu Nov 11, 2021 1:43 pm
- Forum: Help / How to use AllProWebTools
- Topic: Over the limit?
- Replies: 11
- Views: 725
Re: Over the limit?
There is nothing attached to your post. In the image below, the "Hot General Campaign" currently has 4916 contacts within it and you can add another 5084 contacts to the campaign. If a tag has more than the amount stated it will display "Over the Limit" next to the tag name. You can view your sendin...
- Tue Nov 02, 2021 11:29 am
- Forum: Report a Bug
- Topic: showng duplicate invoice
- Replies: 1
- Views: 265
Re: showng duplicate invoice
Looking into Sarah Cardwell's invoice list, there are 3 unpaid invoices for the same item for 3 different dates, at 3 different times, with 2 invoices showing the same price and the other showing a different price.
Can you please provide the invoice numbers of the duplicate invoices?
Can you please provide the invoice numbers of the duplicate invoices?
- Mon Nov 01, 2021 4:12 pm
- Forum: Help / How to use AllProWebTools
- Topic: Detailed Information on Notifications Sent Out
- Replies: 6
- Views: 366
Re: Detailed Information on Notifications Sent Out
When you’re sending invoice by going to Marketing -> Email and send test email, there will be no order details since there’s no order attached to it.
To see order details, you can send invoice from the order.
To see order details, you can send invoice from the order.
- Fri Oct 29, 2021 9:34 am
- Forum: Help / How to use AllProWebTools
- Topic: Detailed Information on Notifications Sent Out
- Replies: 6
- Views: 366
Re: Detailed Information on Notifications Sent Out
You can email a copy of a receipt to yourself to view the order details.
You can also edit what is being viewed in the order details, here's how:
You can also edit what is being viewed in the order details, here's how:
- Thu Oct 28, 2021 4:35 pm
- Forum: Help / How to use AllProWebTools
- Topic: Limit Extension
- Replies: 1
- Views: 224
Re: Limit Extension
Currently your limit is at 10,000 email sends a day. This means you can add 10,000 contacts into any one campaign.
Are you planning to send more than 10,000 emails per day?
Are you planning to send more than 10,000 emails per day?
- Thu Oct 28, 2021 4:33 pm
- Forum: Help / How to use AllProWebTools
- Topic: How do I cancel my AllProWebTools
- Replies: 1
- Views: 201
- Thu Oct 28, 2021 10:40 am
- Forum: Help / How to use AllProWebTools
- Topic: Member - Now shows they are a lifetime member
- Replies: 2
- Views: 233
Re: Member - Now shows they are a lifetime member
The membership "2021 Builder Membership Discount for New Builders Attending Builder Breakfast" is set to "Do Not Recur." You can change the setting for that membership to recur by going to Store then Product and Clicking on "2021 Builder Membership Discount for New Builders Attending Builder Breakfa...
- Tue Oct 26, 2021 9:44 am
- Forum: Help / How to use AllProWebTools
- Topic: Export Unopened Email Tags
- Replies: 3
- Views: 274
Re: Export Unopened Email Tags
I attempted to export the tag "Unopened Generic Email 1" and was successful. The CSV file contained over 11K contacts. However, with that many contacts, exporting that tag did take longer than normal. I recommend allowing more time for the file to fully export.
- Mon Oct 25, 2021 2:57 pm
- Forum: Report a Bug
- Topic: labor report error
- Replies: 3
- Views: 390
Re: labor report error
Are you still having the same issue?
- Mon Oct 25, 2021 11:30 am
- Forum: Report a Bug
- Topic: labor report error
- Replies: 3
- Views: 390
Re: labor report error
Hey Tabitha. Can you please provide the process you take to pull the Labor Reports by user? I went to Reports then Labor then Labor by user. I changed the date range on the top left to start on October 18th and end on Oct 24th then I selected a user, Jenni Gonzales.. The report populated all the tim...
- Mon Oct 25, 2021 10:23 am
- Forum: Help / How to use AllProWebTools
- Topic: Export Unopened Email Tags
- Replies: 3
- Views: 274
Re: Export Unopened Email Tags
You can now download contacts by tag into a CSV format and the CSV file will display the website information. Here's how this can be accomplished: d35kB0jrcFE Downloading contacts by tag is the best way rather than one bulk download as some contacts may have opened the second email in your campaign ...
- Tue Oct 19, 2021 10:11 am
- Forum: Suggestions / Feature Requests
- Topic: APWT - Mobile App
- Replies: 3
- Views: 6273
Re: APWT - Mobile App
When you are ready, you can go ahead and start a screenshare so we can assist you further. Here's how: https://www.allprowebtools.com/support/
- Wed Oct 13, 2021 4:08 pm
- Forum: Help / How to use AllProWebTools
- Topic: Chat Widget
- Replies: 5
- Views: 5331
Re: Chat Widget
From what you customer is asking it seems like what she needs can be accomplished by creating a link on her website that redirects her customers to a landing page with links to everywhere she would like them to write a review. Similar to the email she sends but instead its a landing page.
- Wed Oct 06, 2021 3:07 pm
- Forum: Help / How to use AllProWebTools
- Topic: Account Disabled From Sending Emails
- Replies: 11
- Views: 4080
Re: Account Disabled From Sending Emails
The emails that were scheduled for today have all finish sending.
- Wed Oct 06, 2021 11:45 am
- Forum: Help / How to use AllProWebTools
- Topic: How Do I See An Entire List of Names on the Computer Screen for a Specific Tag?
- Replies: 2
- Views: 1106
Re: How Do I See An Entire List of Names on the Computer Screen for a Specific Tag?
You can download all the contacts in the newsletter tag by going to "settings" then "Import/Export." On this page, you can find and click on the Newsletter Tag which will start the download of all the contacts in the Newsletter tag. You can open the spreadsheet, and select the contact you would like...
- Tue Oct 05, 2021 4:43 pm
- Forum: Help / How to use AllProWebTools
- Topic: Account Disabled From Sending Emails
- Replies: 11
- Views: 4080
Re: Account Disabled From Sending Emails
Option 2 from: https://www.allprowebtools.com/The-War-Against-SPAM/ - has been approved. You will be able to send out your next mass email blasts at 9am mst, 11am est.
You will be able to schedule the blast 1 hour before the time of 9am mst.
You will be able to schedule the blast 1 hour before the time of 9am mst.
- Mon Oct 04, 2021 6:05 pm
- Forum: Report a Bug
- Topic: Email Campaigns Not Sending
- Replies: 3
- Views: 976
Re: Email Campaigns Not Sending
Hey Kelly, We've addressed the issue. The system is design to help protect you from seeming spammy when sending email mass blast or campaigns. When a contact is sent the same marketing email twice at the same time, the system stops the campaign(s) from sending anymore emails. This is to help protect...
- Fri Oct 01, 2021 5:50 pm
- Forum: Report a Bug
- Topic: Format of webpage
- Replies: 8
- Views: 5944
Re: Format of webpage
Please see the two images, one with the working GRID and the other without. Thanks! I have looked into the issue and the web page was created without a grid. You can duplicate a web page that has a grid layout that you would like to use and copy the content of this page into that page. That will cr...