Search found 89 matches

by Tommie326
Tue Aug 29, 2023 11:16 am
Forum: Help / How to use AllProWebTools
Topic: Bounced Emails
Replies: 1
Views: 198

Re: Bounced Emails

Bounced emails are automatically removed from campaigns.
by Tommie326
Wed Apr 26, 2023 7:17 am
Forum: Help / How to use AllProWebTools
Topic: Replies sent to Email
Replies: 2
Views: 625

Re: Replies sent to Email

Good Morning Susan! You can easily prevent any of the Forum Topics and replies from being sent to your email address by unchecking the 'Notify me when a reply is posted' box when you create a new forum post. You will only see this box when you're on the 'Options' tab. screenshot-allprowebtools.com-2...
by Tommie326
Tue Sep 27, 2022 6:42 am
Forum: Help / How to use AllProWebTools
Topic: Sending Limit Increase
Replies: 3
Views: 1249

Re: Sending Limit Increase

You can find information here to increase your send limit from 100 to 10,000. This link will also show you how to add an UNLIMITED number of contacts to a campaign:

https://www.allprowebtools.com/EMTC5/
by Tommie326
Tue Aug 02, 2022 10:58 am
Forum: Help / How to use AllProWebTools
Topic: Google SPAM folder does not forward to AllProWebTools
Replies: 1
Views: 186

Re: Google SPAM folder does not forward to AllProWebTools

This is a known issue when you are using a gmail account. Gmail does NOT by default forward emails that go to spam, but there are instructions here on how to configure your gmail to behave properly: https://webapps.stackexchange.com/questions/9322/is-it-possible-to-forward-all-gmail-messages-to-anot...
by Tommie326
Tue Jul 26, 2022 8:18 am
Forum: Report a Bug
Topic: Customers are unable to login to place an order
Replies: 11
Views: 1484

Re: Customers are unable to login to place an order

Hold the shift key on your computer while you refresh the website a few times.

You can read more about this here: https://www.groovypost.com/howto/geek-s ... web-pages/
by Tommie326
Tue Jul 26, 2022 8:14 am
Forum: Help / How to use AllProWebTools
Topic: Prevent Users from seeing Sales Data
Replies: 2
Views: 346

Re: New user set up

If you remove the "Orders" permission, they will not see the sales totals. You will need to log them out and back in for the permissions to be updated. If your user has access to create orders, they can view all your past orders manually and can calculate how much revenue is being generated regardle...
by Tommie326
Mon Jul 25, 2022 8:43 pm
Forum: Report a Bug
Topic: Customers are unable to login to place an order
Replies: 11
Views: 1484

Re: Customers are unable to login to place an order

You have several options: 1 - When logged in, you should see this at the top of the page: Screenshot from 2022-07-25 22-37-31.png This is where the customer can access their account or logout. 2 - You can add a new link on your menubar (or anywhere else that you like) to this URL: https://realnoni.c...
by Tommie326
Sat Jul 23, 2022 2:33 am
Forum: Report a Bug
Topic: Customers are unable to login to place an order
Replies: 11
Views: 1484

Re: Customers are unable to login to place an order

Can you provide customer id numbers so we can look into this?

It appears that you have had a number of orders placed in the past 24 hours.
screenshot-c173.allprowebtools-s1.com-2022.07.23-04_28_16.png
screenshot-c173.allprowebtools-s1.com-2022.07.23-04_28_16.png (219.5 KiB) Viewed 1474 times
by Tommie326
Thu Jun 23, 2022 5:29 am
Forum: Help / How to use AllProWebTools
Topic: Email Campaigns
Replies: 1
Views: 164

Re: Email Campaigns

Marketing Campaigns should not be used for Newsletters.

You should use Scheduled Emails as explained in this video:

by Tommie326
Fri Jun 17, 2022 8:46 am
Forum: Help / How to use AllProWebTools
Topic: Can send emails out
Replies: 1
Views: 148

Re: Can send emails out

Here are some videos to help you:



by Tommie326
Thu Jun 16, 2022 12:49 pm
Forum: Help / How to use AllProWebTools
Topic: Page 2 Incorrect Link issue
Replies: 4
Views: 313

Re: Page 2 Incorrect Link issue

You can type into the filter to see all your pages with the name "phase-2"
phase2.png
phase2.png (79.66 KiB) Viewed 307 times
by Tommie326
Thu Jun 16, 2022 10:03 am
Forum: Help / How to use AllProWebTools
Topic: email tag lists
Replies: 3
Views: 353

Re: email tag lists

The process you have described is correct and the system will not allow the same person to be duplicated inside a merged tag.
by Tommie326
Fri Jun 03, 2022 10:13 am
Forum: Help / How to use AllProWebTools
Topic: Setting up Endicia Intergration
Replies: 19
Views: 1005

Re: Setting up Endicia Intergration

Your account is now working as you can see from the screenshot below. Please do not change your password/passphrase anymore. Do not make any changes to your Endicia account.

Your account is now working.
desired3.png
desired3.png (97.22 KiB) Viewed 875 times
by Tommie326
Thu Jun 02, 2022 1:34 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up Endicia Intergration
Replies: 19
Views: 1005

Re: Setting up Endicia Intergration

In order to assist you further:

Please follow the instructions in this video to securely update your password manager with the current and correct Endicia password that you are currently able to login to Dazzle (or Endicia) with:

by Tommie326
Thu Jun 02, 2022 12:28 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up Endicia Intergration
Replies: 19
Views: 1005

Re: Setting up Endicia Intergration

AllProWebTools does not have your previous passphrase.

Please contact Endicia who can provide you with assistance with what to enter into the "old passphrase" so that you can create a new passphrase in AllProWebTools.
by Tommie326
Wed Jun 01, 2022 12:27 pm
Forum: Help / How to use AllProWebTools
Topic: Importing a list of new products..HOW
Replies: 5
Views: 356

Re: Importing a list of new products..HOW

The video you have is the correct video. I do not know where it talks about a "commerce link"
by Tommie326
Tue Apr 05, 2022 4:56 pm
Forum: Report a Bug
Topic: Error 1006. Access denied. Customer cannot place an order
Replies: 3
Views: 522

Re: Error 1006. Access denied. Customer cannot place an order

This is a great question! According to this article (https://www.indusface.com/blog/how-do-websites-get-hacked/) websites are attacked every 39 seconds on average. By far the majority of attacks that we see are targeted for WordPress websites - which do not work against AllProWebTools websites like ...
by Tommie326
Mon Apr 04, 2022 6:18 pm
Forum: Report a Bug
Topic: Error 1006. Access denied. Customer cannot place an order
Replies: 3
Views: 522

Re: Error 1006. Access denied. Customer cannot place an order

AllProWebTools employs a number of systems to protect your website from intruders, spammers, scams, hackers, vulnerability scans, etc. Occasionally, a legitimate website visitor may be identified by this automated system. Your customer has been blocked due to suspicious activity coming from their lo...
by Tommie326
Mon Apr 04, 2022 5:57 pm
Forum: Help / How to use AllProWebTools
Topic: Error #7
Replies: 1
Views: 288

Re: Error #7

AllProWebTools employs a number of systems to protect your website from intruders, spammers, scams, hackers, vulnerability scans, etc. Occasionally, a legitimate website visitor may be identified by this automated system. Your customer has been blocked due to suspicious activity coming from their lo...
by Tommie326
Tue Mar 29, 2022 8:28 am
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 50019

Re: Missing Logo from Bottom of "Benefits" Page

If you need further assistance, please start a screenshare. Every AllProWebTools user gets 30 minutes of free Premium support on the first of each month. This video will show how to start a screenshare:

by Tommie326
Wed Mar 23, 2022 11:57 am
Forum: Help / How to use AllProWebTools
Topic: Is my account sending emails correctly?
Replies: 1
Views: 311

Re: Is my account sending emails correctly?

Everything looks correct. You can learn more about checking your account health with these resources:

https://www.allprowebtools.com/EMTC8/

and

by Tommie326
Wed Mar 23, 2022 11:54 am
Forum: Help / How to use AllProWebTools
Topic: Sending Emails from a New User Under My Domain Question
Replies: 1
Views: 282

Re: Sending Emails from a New User Under My Domain Question

your staff cannot send an email to anyone who is marked as "unsubscribed"
by Tommie326
Fri Mar 11, 2022 10:49 am
Forum: Report a Bug
Topic: Brand Colors - Keep in Profile
Replies: 7
Views: 981

Re: Brand Colors - Keep in Profile

There is not much more we can do via the forum. If we do not experience the issue and we cannot see your screen.

I would suggest that you start a screenshare so we can work with you on this.
by Tommie326
Wed Mar 09, 2022 6:21 pm
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 50019

Re: Missing Logo from Bottom of "Benefits" Page

Can you provide the URL of the correct image that you want to use?
by Tommie326
Wed Mar 09, 2022 9:41 am
Forum: Help / How to use AllProWebTools
Topic: Emails did not go out
Replies: 1
Views: 185

Re: Emails did not go out

It appears that your account has received a high number of spam complaints from the people who have received emails from your account. Each time a spam complaint was received an email was sent to your email address on file with instructions to improve your email sending reputation. If you did not re...
by Tommie326
Wed Mar 09, 2022 9:22 am
Forum: Help / How to use AllProWebTools
Topic: Monthly Cost/ emails sent
Replies: 1
Views: 272

Re: Monthly Cost/ emails sent

You can find the pricing information for emails sent here: https://www.allprowebtools.com/AllProWe ... P-Service/
by Tommie326
Tue Mar 08, 2022 1:52 pm
Forum: Help / How to use AllProWebTools
Topic: Unsubscribe Link in Emails
Replies: 3
Views: 287

Re: Unsubscribe HELP

Instructions for creating a custom unsubscribe link can be found here: https://allprowebtools.com/forum/viewtopic.php?t=4028 Instructions for Custom Branding and removing the AllProWebTools logo at the bottom of the emails can be found here: https://www.allprowebtools.com/Branded-Emails-from-AllProW...
by Tommie326
Tue Mar 08, 2022 9:06 am
Forum: Report a Bug
Topic: Email Campaigns Not Sending
Replies: 3
Views: 1163

Re: Email Campaigns Not Sending

You will find information on how to check the health of your account here: https://www.allprowebtools.com/EMTC8/
by Tommie326
Fri Feb 25, 2022 1:26 pm
Forum: Help / How to use AllProWebTools
Topic: Limit Extension
Replies: 2
Views: 238

Re: Limit Extension

Yes, we do not offer a higher daily send limit than 10,000 - however, by using the Prospecting Pools, you can load a campaign with up to 90,000 contacts.
by Tommie326
Thu Feb 10, 2022 12:27 pm
Forum: Help / How to use AllProWebTools
Topic: Add tags to all contacts at once (none have tags at the moment)
Replies: 6
Views: 1219

Re: Add tags to all contacts at once (none have tags at the moment)

After you've selected your tag, on Step 4 select your CSV file that you are re-importing and then check the box that states "Tag Existing Records." Should look something like this: Check Tag Existing Records Box.png Once checked, go ahead and hit the "Preview" button and complete the import as usual...
by Tommie326
Thu Nov 11, 2021 1:51 pm
Forum: Help / How to use AllProWebTools
Topic: the unsubscribe URL button wont show up in email
Replies: 1
Views: 239

Re: the unsubscribe URL button wont show up in email

We have addressed the issue with your unsubscribe link.
by Tommie326
Thu Nov 11, 2021 1:49 pm
Forum: Help / How to use AllProWebTools
Topic: Free Event Check-In Software
Replies: 4
Views: 473

Re: Free Event Check-In Software

Does this help:


You may also want to Google free check in software as there are many to choose from.
by Tommie326
Thu Nov 11, 2021 1:43 pm
Forum: Help / How to use AllProWebTools
Topic: Over the limit?
Replies: 11
Views: 1066

Re: Over the limit?

There is nothing attached to your post. In the image below, the "Hot General Campaign" currently has 4916 contacts within it and you can add another 5084 contacts to the campaign. If a tag has more than the amount stated it will display "Over the Limit" next to the tag name. You can view your sendin...
by Tommie326
Tue Nov 02, 2021 11:29 am
Forum: Report a Bug
Topic: showng duplicate invoice
Replies: 1
Views: 389

Re: showng duplicate invoice

Looking into Sarah Cardwell's invoice list, there are 3 unpaid invoices for the same item for 3 different dates, at 3 different times, with 2 invoices showing the same price and the other showing a different price.

Can you please provide the invoice numbers of the duplicate invoices?
by Tommie326
Mon Nov 01, 2021 4:12 pm
Forum: Help / How to use AllProWebTools
Topic: Detailed Information on Notifications Sent Out
Replies: 6
Views: 560

Re: Detailed Information on Notifications Sent Out

When you’re sending invoice by going to Marketing -> Email and send test email, there will be no order details since there’s no order attached to it.

To see order details, you can send invoice from the order.
by Tommie326
Fri Oct 29, 2021 9:34 am
Forum: Help / How to use AllProWebTools
Topic: Detailed Information on Notifications Sent Out
Replies: 6
Views: 560

Re: Detailed Information on Notifications Sent Out

You can email a copy of a receipt to yourself to view the order details.

You can also edit what is being viewed in the order details, here's how:
by Tommie326
Thu Oct 28, 2021 4:35 pm
Forum: Help / How to use AllProWebTools
Topic: Limit Extension
Replies: 1
Views: 332

Re: Limit Extension

Currently your limit is at 10,000 email sends a day. This means you can add 10,000 contacts into any one campaign.

Are you planning to send more than 10,000 emails per day?
by Tommie326
Thu Oct 28, 2021 10:40 am
Forum: Help / How to use AllProWebTools
Topic: Member - Now shows they are a lifetime member
Replies: 2
Views: 335

Re: Member - Now shows they are a lifetime member

The membership "2021 Builder Membership Discount for New Builders Attending Builder Breakfast" is set to "Do Not Recur." You can change the setting for that membership to recur by going to Store then Product and Clicking on "2021 Builder Membership Discount for New Builders Attending Builder Breakfa...
by Tommie326
Tue Oct 26, 2021 9:44 am
Forum: Help / How to use AllProWebTools
Topic: Export Unopened Email Tags
Replies: 3
Views: 434

Re: Export Unopened Email Tags

I attempted to export the tag "Unopened Generic Email 1" and was successful. The CSV file contained over 11K contacts. However, with that many contacts, exporting that tag did take longer than normal. I recommend allowing more time for the file to fully export.
by Tommie326
Mon Oct 25, 2021 2:57 pm
Forum: Report a Bug
Topic: labor report error
Replies: 3
Views: 597

Re: labor report error

Are you still having the same issue?
by Tommie326
Mon Oct 25, 2021 11:30 am
Forum: Report a Bug
Topic: labor report error
Replies: 3
Views: 597

Re: labor report error

Hey Tabitha. Can you please provide the process you take to pull the Labor Reports by user? I went to Reports then Labor then Labor by user. I changed the date range on the top left to start on October 18th and end on Oct 24th then I selected a user, Jenni Gonzales.. The report populated all the tim...
by Tommie326
Mon Oct 25, 2021 10:23 am
Forum: Help / How to use AllProWebTools
Topic: Export Unopened Email Tags
Replies: 3
Views: 434

Re: Export Unopened Email Tags

You can now download contacts by tag into a CSV format and the CSV file will display the website information. Here's how this can be accomplished: d35kB0jrcFE Downloading contacts by tag is the best way rather than one bulk download as some contacts may have opened the second email in your campaign ...
by Tommie326
Tue Oct 19, 2021 10:11 am
Forum: Suggestions / Feature Requests
Topic: APWT - Mobile App
Replies: 3
Views: 6481

Re: APWT - Mobile App

When you are ready, you can go ahead and start a screenshare so we can assist you further. Here's how: https://www.allprowebtools.com/support/
by Tommie326
Wed Oct 13, 2021 4:08 pm
Forum: Help / How to use AllProWebTools
Topic: Chat Widget
Replies: 5
Views: 5640

Re: Chat Widget

From what you customer is asking it seems like what she needs can be accomplished by creating a link on her website that redirects her customers to a landing page with links to everywhere she would like them to write a review. Similar to the email she sends but instead its a landing page.
by Tommie326
Wed Oct 06, 2021 3:07 pm
Forum: Help / How to use AllProWebTools
Topic: Account Disabled From Sending Emails
Replies: 11
Views: 4458

Re: Account Disabled From Sending Emails

The emails that were scheduled for today have all finish sending.
by Tommie326
Wed Oct 06, 2021 11:45 am
Forum: Help / How to use AllProWebTools
Topic: How Do I See An Entire List of Names on the Computer Screen for a Specific Tag?
Replies: 2
Views: 1205

Re: How Do I See An Entire List of Names on the Computer Screen for a Specific Tag?

You can download all the contacts in the newsletter tag by going to "settings" then "Import/Export." On this page, you can find and click on the Newsletter Tag which will start the download of all the contacts in the Newsletter tag. You can open the spreadsheet, and select the contact you would like...
by Tommie326
Tue Oct 05, 2021 4:43 pm
Forum: Help / How to use AllProWebTools
Topic: Account Disabled From Sending Emails
Replies: 11
Views: 4458

Re: Account Disabled From Sending Emails

Option 2 from: https://www.allprowebtools.com/The-War-Against-SPAM/ - has been approved. You will be able to send out your next mass email blasts at 9am mst, 11am est.

You will be able to schedule the blast 1 hour before the time of 9am mst.
by Tommie326
Mon Oct 04, 2021 6:05 pm
Forum: Report a Bug
Topic: Email Campaigns Not Sending
Replies: 3
Views: 1163

Re: Email Campaigns Not Sending

Hey Kelly, We've addressed the issue. The system is design to help protect you from seeming spammy when sending email mass blast or campaigns. When a contact is sent the same marketing email twice at the same time, the system stops the campaign(s) from sending anymore emails. This is to help protect...