Search found 38 matches

by Clarissa3814
Wed Apr 19, 2023 10:38 pm
Forum: Help / How to use AllProWebTools
Topic: Sign-Up Box - International Users/Addresses
Replies: 1
Views: 584

Sign-Up Box - International Users/Addresses

Hi there! I have a client wanting to fill out a Sign Up Box (#12, if you need to look at my system). But she lives in Australia and the system isn't recognizing her zip/postal code.

How can I enable international folks to share their info?

Thanks!
by Clarissa3814
Mon Mar 13, 2023 2:52 pm
Forum: Report a Bug
Topic: Connection Timed Out
Replies: 1
Views: 792

Connection Timed Out

Hi there!

I heard today from a visitor to my website that she was gettinga 'connection timed out' error.' She sent me this picture.
IMG_2823.jpg
IMG_2823.jpg (391.65 KiB) Viewed 792 times
She indicated that she was getting this notice on several pages, including the blog and events pages.

What can I do to prevent this?

Thanks!
by Clarissa3814
Sun Feb 12, 2023 8:16 pm
Forum: Report a Bug
Topic: Web theme & pictures not loading properly
Replies: 2
Views: 2260

Re: Web theme & pictures not loading properly

I got the background image fixed - no need for extra support on that!
by Clarissa3814
Mon Feb 06, 2023 10:32 am
Forum: Report a Bug
Topic: Web theme & pictures not loading properly
Replies: 2
Views: 2260

Web theme & pictures not loading properly

The current theme for my website is Artisan and seems to be installed properly and has been for some time. Picture2.png However, it's not actually displaying that theme. Picture2.png Also, pictures on numerous webpages are not displaying properly. Picture4.png Picture5.png It's been like this for se...
by Clarissa3814
Thu Jan 26, 2023 6:24 pm
Forum: Report a Bug
Topic: Access by Country
Replies: 2
Views: 1069

Re: Access by Country

See? Sometimes I really can be helpful, not just a pain in the rear! :-D
by Clarissa3814
Thu Jan 26, 2023 10:16 am
Forum: Report a Bug
Topic: Access by Country
Replies: 2
Views: 1069

Access by Country

I just had a friend from Spain try to access my website, and I realized that in your list of countries, 'Spain' is actually listed as 'Espana.' Explains why I totally missed it when I was selecting countries! It would probably be helpful to others if it could be written in English. ;)
by Clarissa3814
Thu Dec 08, 2022 9:34 pm
Forum: Report a Bug
Topic: Shopping Cart Glitch?
Replies: 1
Views: 656

Shopping Cart Glitch?

Website ID54 When I click on 'Click here to get your free copy,' it takes me here: https://www.parentweenconnection.com/Foundations-of-CONNECTION-Free-Download/ - that's correct. Picture1.png Next, when I click on 'Register or Donate' it takes me here: https://www.parentweenconnection.com/shopping-c...
by Clarissa3814
Thu Nov 03, 2022 10:42 am
Forum: Report a Bug
Topic: Difficulty uploading Hudson Medium Font to APWT
Replies: 13
Views: 4717

Re: Difficulty uploading Hudson Medium Font to APWT

OMG I'm so excited I could literally cry! We're SOOO close!!!! I think I may have transposed one aspect when we were chatting: Hudson Medium is what I'd like for titles/headers, and Play for paragraphs - it looks like these are reversed? If I mistyped that, I'm sorry! I see in the Stylesheet that Bo...
by Clarissa3814
Wed Nov 02, 2022 5:10 pm
Forum: Report a Bug
Topic: Difficulty uploading Hudson Medium Font to APWT
Replies: 13
Views: 4717

Re: Difficulty uploading Hudson Medium Font to APWT

I can't load .ttf or .otf, as indicated above.

So, I just re-uploaded hudson-medium-webfont .woff.
Picture5.png
Picture5.png (7.16 KiB) Viewed 4628 times
And Play, which IS 'installed,' is NOT showing up either. Probably because, as we've established, I can't actually upload the .ttf of the font.
Picture6.png
Picture6.png (6.3 KiB) Viewed 4628 times
by Clarissa3814
Tue Nov 01, 2022 5:10 pm
Forum: Report a Bug
Topic: Difficulty uploading Hudson Medium Font to APWT
Replies: 13
Views: 4717

Re: Difficulty uploading Hudson Medium Font to APWT

Got it! Thx for taking out the erroneous (

Any insight on the initial challenge of the fonts?

Thanks!
by Clarissa3814
Mon Oct 31, 2022 8:56 pm
Forum: Report a Bug
Topic: Difficulty uploading Hudson Medium Font to APWT
Replies: 13
Views: 4717

Re: Difficulty uploading Hudson Medium Font to APWT

And somehow in the process, despite the fact that the style sheet has 'two happy girls' as the background,
Picture3.png
Picture3.png (46.12 KiB) Viewed 4641 times
We are back to the brick background that y'all changed for me last week....
Picture4.png
Picture4.png (549.6 KiB) Viewed 4641 times
by Clarissa3814
Mon Oct 31, 2022 5:52 pm
Forum: Report a Bug
Topic: Difficulty uploading Hudson Medium Font to APWT
Replies: 13
Views: 4717

Re: Difficulty uploading Hudson Medium Font to APWT

Well, life went sideways, and I'm FINALLY circling back on this. Given recent challenges with DragDropr (and the fact that I still haven't been able to use Hudson-Medium on my site, for some reason, even though it seemed like it was resolved by their last communication), I'm moving away from DragDro...
by Clarissa3814
Thu Oct 27, 2022 9:24 pm
Forum: Help / How to use AllProWebTools
Topic: 'Response Status is Not Specified'
Replies: 3
Views: 2069

Re: 'Response Status is Not Specified'

Thanks. I was clicking on 'upload' on the toolbar on the left.
Upload.png
Upload.png (11 KiB) Viewed 2065 times
From there, these four options come up:
Upload Options.png
Upload Options.png (27.9 KiB) Viewed 2065 times
All of those options generate a 'Response Status is Not Specified' pop-up.

Thanks!

Clarissa
by Clarissa3814
Thu Oct 27, 2022 4:56 pm
Forum: Help / How to use AllProWebTools
Topic: 'Response Status is Not Specified'
Replies: 3
Views: 2069

'Response Status is Not Specified'

I'm trying to upload pics using the Grids in the simple editor and regardless of which of the upload methods I attempt, I get a pop-up that says 'Response Status is Not Specified.' Help!

I'm working on Webpage ID #68.
Response Status is not specified.png
Response Status is not specified.png (102.24 KiB) Viewed 2069 times
by Clarissa3814
Tue Oct 25, 2022 8:48 am
Forum: Report a Bug
Topic: Website & Webpage Editor aren't functioning properly
Replies: 7
Views: 3227

Re: Website & Webpage Editor aren't functioning properly

And now I have the same thing happening on https://www.parentweenconnection.com/Trusted-Experts/, internal webpage #18.
by Clarissa3814
Tue Oct 25, 2022 7:29 am
Forum: Report a Bug
Topic: Website & Webpage Editor aren't functioning properly
Replies: 7
Views: 3227

Re: Website & Webpage Editor aren't functioning properly

Don't worry about it - I recreated the page yesterday. I have some big stuff coming this week and needed to make sure that it was functional. :)
by Clarissa3814
Mon Oct 24, 2022 10:02 am
Forum: Report a Bug
Topic: Website & Webpage Editor aren't functioning properly
Replies: 7
Views: 3227

Re: Website & Webpage Editor aren't functioning properly

Thanks for fowarding it on... I totally forgot about the prior version option. Unfortunately, because I save my work frequently, none of those is actually a fully-functional version. :( Any idea what typical turnaround time is with DragDropr? I can't afford to have my freakin' home page down like th...
by Clarissa3814
Fri Oct 21, 2022 6:32 pm
Forum: Report a Bug
Topic: Website & Webpage Editor aren't functioning properly
Replies: 7
Views: 3227

Website & Webpage Editor aren't functioning properly

I was mid-edit today when, while in the Drag Dropr interface on my home page, half of my page content disappeared. The first two pictures show my website at 33% Zoom - I should have links in the top area to About Us, Blog, Events, and Podcast. Also buttons beneath Trusted Experts, Village, and Found...
by Clarissa3814
Tue Oct 04, 2022 12:51 pm
Forum: Report a Bug
Topic: Copying Tags created THIRTY duplicates
Replies: 3
Views: 863

Re: Copying Tags created THIRTY duplicates

I just tried it again with a list today, and it seemed to work fine. Weird!
by Clarissa3814
Tue Oct 04, 2022 12:35 pm
Forum: Report a Bug
Topic: Copying Tags created THIRTY duplicates
Replies: 3
Views: 863

Re: Copying Tags created THIRTY duplicates

Yeah - I went in and deleted them all last night bc I needed to get an email out to them about an event today. :) I'll try it again and see if the same thing happens. Thanks!
by Clarissa3814
Mon Oct 03, 2022 4:42 pm
Forum: Report a Bug
Topic: Copying Tags created THIRTY duplicates
Replies: 3
Views: 863

Copying Tags created THIRTY duplicates

I just went in to copy tags, as I've done before: was copying 'ParenTween Professional Networking Mixer 090622' into 'Trusted Expert Prospect.' I also selected that it should be for contacts Created 09/03/22 - 10/03/22.... And oh, boy, did it copy! I knew immediately something was wrong because the ...
by Clarissa3814
Wed Jun 01, 2022 12:41 pm
Forum: Report a Bug
Topic: Difficulty uploading Hudson Medium Font to APWT
Replies: 13
Views: 4717

Difficulty uploading Hudson Medium Font to APWT

Short backstory: last June, I tried uploading two fonts that I purchased into APWT and DragDropr. APWT sent me to DragDropr for support, and they were able to get one of them uploaded, but not the other. The last communication from them said: "There was some issue with the fonts on our end. We have ...
by Clarissa3814
Wed May 25, 2022 11:21 am
Forum: Help / How to use AllProWebTools
Topic: SMTP Server responded: failed | Domain contains control or whitespace
Replies: 4
Views: 648

Re: SMTP Server responded: failed | Domain contains control or whitespace

APWT Domain Control Error 5.25.22.png
APWT Domain Control Error 5.25.22.png (44.96 KiB) Viewed 639 times
by Clarissa3814
Tue May 24, 2022 11:48 am
Forum: Help / How to use AllProWebTools
Topic: SMTP Server responded: failed | Domain contains control or whitespace
Replies: 4
Views: 648

Re: SMTP Server responded: failed | Domain contains control or whitespace

And in sending the same email to another user, I go the same first part, with 'Local address contains....'

???
by Clarissa3814
Tue May 24, 2022 11:46 am
Forum: Help / How to use AllProWebTools
Topic: SMTP Server responded: failed | Domain contains control or whitespace
Replies: 4
Views: 648

SMTP Server responded: failed | Domain contains control or whitespace

I'm sending an email to a client and have gotten the 'Subject' in red at the top of my New Transactional Email window.

What does it mean? Is it fixable?

Thanks!
by Clarissa3814
Wed May 18, 2022 4:59 pm
Forum: Help / How to use AllProWebTools
Topic: Marketing Campaign Triggers
Replies: 1
Views: 855

Marketing Campaign Triggers

In looking at Marketing Campaign Triggers, I see that we have 7 options: Abandoned Carts, Category Purchase, Fill out Sign-Up Box, Manual, Product Purchase, Purchase History, Requested Coupon. I would like to add folks to a 'prospect' marketing as a result of joining my Facebook group - I have it se...
by Clarissa3814
Thu Apr 15, 2021 10:24 am
Forum: Help / How to use AllProWebTools
Topic: Membership Contracts
Replies: 4
Views: 1549

Re: Membership Contracts

THANK YOU! I will work on this today & reach back out with any questions!

**MUCH APPRECIATED!**
by Clarissa3814
Wed Apr 14, 2021 12:35 pm
Forum: Help / How to use AllProWebTools
Topic: Membership Contracts
Replies: 4
Views: 1549

Re: Membership Contracts

Hmmm, yeah, that could work!

Do the T&C apply to EVERY purchase? I have different contracts for different purchases (i.e. Trusted Expert Membership vs. ParenT(w)een University Membership), so if it's a singular T&C that applies to everything, I may still need a different approach.

Thanks!
by Clarissa3814
Mon Apr 12, 2021 9:39 pm
Forum: Help / How to use AllProWebTools
Topic: Membership Contracts
Replies: 4
Views: 1549

Membership Contracts

Is there a way to associate a contract with a membership purchase so I can avoid having to send individual estimates to folks? (I did watch this video, so I've at least got that going for me: https://www.youtube.com/watch?v=_9Fb2KVvDR8) In a perfect world, when folks want to join one of our membersh...
by Clarissa3814
Sat Mar 20, 2021 11:43 am
Forum: Help / How to use AllProWebTools
Topic: Sign Up Boxes Triggering 'ACTIVE' Member Approval
Replies: 2
Views: 1110

Re: Sign Up Boxes Triggering 'ACTIVE' Member Approval

Yup, got that set.... I realized that a Lead won't show anyway - it's only an issue once someone purchases a Membership.

Thanks a ton! :)
by Clarissa3814
Fri Mar 19, 2021 3:30 pm
Forum: Help / How to use AllProWebTools
Topic: Sign Up Boxes Triggering 'ACTIVE' Member Approval
Replies: 2
Views: 1110

Sign Up Boxes Triggering 'ACTIVE' Member Approval

Leads coming in via SignUp Boxes are automatically being set to 'Active,' which (based on our numerous fabulous conversations this week! LOL) I understand is going to cause them to show up on my membership directory. (Jim DOCWeathers and \Dawn Livingstone just tested this for me, if you need specifi...
by Clarissa3814
Tue Mar 16, 2021 7:27 pm
Forum: Report a Bug
Topic: Membership Profile Picture not saving properly
Replies: 1
Views: 830

Membership Profile Picture not saving properly

In my own 'membership account', I'm trying to update my profile so I'm listed as a part of the membership directory (Trusted Expert Network). I went into my business profile (I also have a personal one), clicked on 'Login as Buyer,' then 'Edit Member Profile.' I selected 'Education' for my Category,...
by Clarissa3814
Wed Sep 23, 2020 2:15 pm
Forum: Suggestions / Feature Requests
Topic: Searchable database of members
Replies: 0
Views: 5888

Searchable database of members

I'm launching a 'Trusted Expert Network,' featuring professionals who support families with teens & tweens. I would LOVE to have a searchable database that enables parents to search our website based on the kind of professional they're looking for AND based on their geographic location/virtual. So, ...
by Clarissa3814
Tue Sep 22, 2020 5:43 pm
Forum: Help / How to use AllProWebTools
Topic: Switch to Drag & Drop?
Replies: 1
Views: 1493

Switch to Drag & Drop?

Help! I created my homepage using the Drag & Drop editor - LOVE IT!

And......somehow I changed it to a non-drag & drop page (boring old gray icon next to it instead of the pretty orange one!)....can I switch it back?
by Clarissa3814
Sun Mar 01, 2020 4:03 pm
Forum: Suggestions / Feature Requests
Topic: Calendar Options
Replies: 5
Views: 4598

Re: Calendar Options

Thanks! Been playing with this today. I created two different Google calendars, in addition to my primary. I can set the working hours in my primary, but can't do so for the others - at least not that I've found. Working hours only shows up as an option for my primary calendar. I'm continuing to wor...
by Clarissa3814
Wed Feb 26, 2020 6:08 pm
Forum: Suggestions / Feature Requests
Topic: Calendar Options
Replies: 5
Views: 4598

Re: Calendar Options

Agreed! Other Calendar ideas: I'd LOVE to be able to create different calendar products that have their own scheduling limitations. For example, I work with high school students who are in school 'til 2 or 3 in the afternoon, and a lot of them like to work on Sundays. I need to reserve after-school ...